Riotters

BACKGROUND

Introduce your business and what you do there.

I’m the design lead for UI/UX at Name.com. We provide domain registration and web services, helping small businesses and solopreneurs secure branded domains and build their online presence with user-friendly tools and support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

We needed help leveling up a sub-brand of our main brand.

SOLUTION

What was the scope of their involvement?

Riotters took our existing brand and created unique 3D assets just for name.com. The team created assets that were in brand and told an abstract story. The deliverables included: one primary 3D asset and a library of supporting 3D graphics. Riotters handled the entire design process once we showed them our current brand and met a few times to discuss our goals.

What is the team composition?

We worked with 2–5 teammates from Riotters.

How did you come to work with Riotters?

We found them through Contra. We chose them because their design stood out among their competitors.

How much have you invested with them?

We spent $10,000–$49,999.

What is the status of this engagement?

We worked together from January to March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Riotters’ work improved and made our brand recognition unique. We’re building out all of our assets now. This brand is new, so it’s the perfect time to quickly add designs.

How did Riotters perform from a project management standpoint?

Riotters’ team was quick to respond and took our notes to make iterations in one shot. Although we didn’t need to provide much feedback, the team nailed it on the first try majority of the time.

What did you find most impressive about them?

Riotters’ team was very responsive and provided such beautiful assets for our team!

Are there any areas they could improve?

No, they did everything we needed. Highly recommend!!

BACKGROUND

Please describe your company and position.

I am the Web Developer of Easy Kleen Pressure Systems Ltd.

Describe what your company does in a single sentence.

Manufacture high pressure cleaning systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riotters to accomplish?

• Code review during website migration
• Development assistance

SOLUTION

How did you find Riotters?

Referral

Why did you select Riotters over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Riotters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project goal was to migrate a dated wordpress website to a new structure comprised of a Next.js frontend application and a backend CMS built with Payload CMS.  Project deliverables included:

• Full Redesign of the previous wordpress website using a modern tech stack
• Fully responsive design targeting our growing mobile userbase
• New product categorization to help sales staff better showcase products
• Enhanced UX to improve navigation around the website and better ability to search for specific products
• Third party integrations with NetSuite for customer forms and Google Analytics for marketing research.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Meeting deadline for the project was a key success metric; from planning to launch we hit our 6 month goal.
• Stakeholder's in the company were impressed with the new site and ability to extend it after bringing development in-house
• approximately 30% increase in web traffic on the new website with multiple customers appreciating the redesigned UX/UI

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Monthly meetings were held to review code and focus on any areas of concern
• Riotters regularly suggested improvements and provided code changes within a small timeframe
• Contact with Riotters was always professional and responses were very fast

What was your primary form of communication with Riotters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of our project and needs during development really helped streamline the entire project. being able to send a message and get a reply quickly was very helpful when dealing with sudden issues.

Are there any areas for improvement or something Riotters could have done differently?

Can't think of any areas for improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the fractional CTO and head of product at a business services company. I strategically lead product development from roadmap creation to team scaling and resource acquisition. I ensure project success, exceed milestones, and establish sustainable operational models for long-term client benefits.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

I hired Riotters to provide a new design for a new project on a tight deadline, improve existing UI/UX, and create wireframes for engineers to consider various scenarios.

SOLUTION

What was the scope of their involvement?

The scope of work included a new design for a new project within a tight deadline. Their responsibilities also encompassed improving the existing UI/UX and creating wireframes to facilitate engineering considerations for various scenarios. The main deliverables for this project were a new design for the new project, improvements to the existing UI/UX, and wireframes for engineers.

What is the team composition?

We worked with two teammates from Riotters.

How did you come to work with Riotters?

I was familiar with Riotters’ work, and I had a tight deadline that didn’t lend uncertainty. They also understood how I worked because of our 5+ years of working together.

What is the status of this engagement?

The project lasted from January–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we had a tight deadline, it just meant that we needed product meetings. The focused and targeted meetings, combined with our existing working relationship, allowed for fluid conversations, enabling quick planning and decision-making. Additionally, Riotters’ team effort to understand the industry helped them ask pertinent questions, further streamlining the process.

The quality of work delivered by Riotters was exceptional. Their designs were intuitive and easily understood by both users and engineers. This clarity in design, coupled with their quality of execution, directly led to a high-quality product and saved us significant time in explaining it. A notable aspect was the team’s ability to self-manage and build modules directly from the wireframes Riotters provided. The designs themselves were also described as elegant, modern, and crisp.

How did Riotters perform from a project management standpoint?

Riotters demonstrated excellent project management, particularly through their lead UI/UX individual, who was described as exceptional. They were flexible and accommodating to changes that arose during delivery. Crucially, they delivered on time and on budget. We communicated via Slack and Google Hangouts.

What did you find most impressive about them?

What I found most impressive and unique about working with Riotters was their profound investment in the project; they treated it as if it were their own, making my success their success. This level of commitment, combined with their top-notch, detail-oriented team, provided me with the flexibility to focus on the broader strategic aspects of the project. I had complete trust in their ability to manage their part without fear of failure or miscommunication.

Are there any areas they could improve?

While the project with Riotters was largely successful, the onboarding and invoicing process presented some challenges. These issues weren’t necessarily Riotters’ fault but rather stemmed from the client’s unfamiliarity with working with an international design shop and their stricter accounting protocols, which required more handholding. Specifically, the invoicing process was bumpy because, after the initial payment, no further invoices were sent until May. It would have been beneficial for Riotters to implement monthly or milestone-based invoicing, though this delay may have been due to changes that emerged during the discovery phase.

BACKGROUND

Please describe your company and position.

I am the CEO of Intandem Marketing

Describe what your company does in a single sentence.

Brand Marketing agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riotters to accomplish?

• Deliver a clear and easy to understand value proposition for our clients brand and services

SOLUTION

How did you find Riotters?

Referral

Why did you select Riotters over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Riotters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to deliver a clear value proposition for our client's complex services offerings. We felt video was a medium that would allow us to show the problem and the solution in a storytelling format. The scope of the project included development of a 1 minute video with 3 key segments that would bring to life the value propositons for each of the client's 3 key services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As this was a creative project, the number one measurement for success was client satisfaction with the quality of the end product and the creative storytelling that was contained within.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We utilized a Slack channel which was a highly effective way to communciate between the teams. The Riotters team was extremely responsive and very generous with their time as this project had a very tight timeline.

What was your primary form of communication with Riotters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to take a simple concept or idea and translate that into a storyboard (and ultimately a video format) was incredibly impressive. Their creative ideation abilities were top notch and really delivered above and beyond our expectations for how the visual story could come together and get the messages we wanted across in an easy to understand (and enterntaining) way. 

Are there any areas for improvement or something Riotters could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I'm an executive of Schwekas IT GmbH, an IT services company. We provide IT consulting and development services for web applications, including backend, frontend, middleware, and ERP systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

I needed design elements for our new website, including an animated hero section, overall screen design, and custom illustrations.

SOLUTION

What was the scope of their involvement?

Riotters created a screen design with animated 3D elements that fit our company based on descriptions. They also created sub-pages with custom illustrations. We needed a well-made 3D animation for our hero section. The illustrations were for sections of the services we offer.

What is the team composition?

We worked with three teammates from Riotters. Our first contact was with Dawid. We also worked with a project manager and a designer.

How did you come to work with Riotters?

We found Riotters through online research and contacted them randomly. We had contacted many service providers, but Riotters was professional, and we really liked their direct approach.

What is the status of this engagement?

We worked together through 2024 and 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Riotters kept us in the loop constantly. They shared the progress and asked if the direction was good, which led to a successfully finished project. Our branding got stronger, and we received many compliments from our business partners. The 3D animations fit perfectly with our IT services. The same goes for the screen design and illustrations; they were unique but not too flashy.

How did Riotters perform from a project management standpoint?

Riotters delivered on time, and communication was very good — fast and on point. We communicated via Google Meet and Slack.

What did you find most impressive about them?

We liked that Dawid was straight to the point. There was no overselling, and they kept their word.

Are there any areas they could improve?

No, there’s nothing we can come up with.

BACKGROUND

Please describe your company and position.

I am the Executive of Atomworks LLC

Describe what your company does in a single sentence.

Online platform for 3-D Secure 2.0 component functional certification testing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riotters to accomplish?

• Online homepage re-design
• Online homepage development

SOLUTION

How did you find Riotters?

Online Search

Why did you select Riotters over others?

• Great culture fit
• Good value for cost

How many teammates from Riotters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Homepage redesign, content writing, animation creation, customer interview, project management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Periodic online meetings to offer the storyboarding, demo of the design and development status allowed us to track the progress and provide progress-relevant feedback at the right time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was slightly delayed but only because they were willing to commit additional time to get the project right for us. In summary they were highly responsive and spent the time to read the materials we prepared for the purpose of the project.

What was your primary form of communication with Riotters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a really modern design sense and are sensitive to your expectations even if you can't describe them as well. Speed-wise, they are reasonably fast as well. When you work with them, you feel that they understand that they are the designers and they are able to bridge this accordingly with their best practices and workflows. The more you tell them, the better their work is. If you have high standards on every little detail, they are able to meet it, you just need to commit the time into the process.

Are there any areas for improvement or something Riotters could have done differently?

A bit prone to typos in the content writing, so some additional reviews here would be great. Otherwise, I'm very happy with their services and will hire them for my next project.

BACKGROUND

Please describe your company and your position there.

Dan was to be a new crypto-basked stablecoin, built on an EVM compatible network. I was chief research officer for the foundation backing the project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riotters?

We hired Riotters for web development and design.

SOLUTION

How did you select this vendor and what were the deciding factors?

We considered at least half a dozen competitors before deciding to go with Riotters. We were looking for the right balance of cost, excellence, visually striking design, and innovation.

Describe the project in detail and walk through the stages of the project.

We had a series of discovery meetings during which we discussed our vision for the site and the design. We unfortunately had to end the project prematurely because of budget constraints on our end. But before we did so we saw first hand how good Riotters is at articulating a vision and giving it shape. They were a pleasure to work with. And a beautiful draft set of designs was produced before we had to call it quits.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with two people. The general project manager (and founder) as well as an artist, both of whom did a wonderful job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because we had to end our partnership prematurely (again, due to unexpected budget constraints on our end), we were only able to get so far as to see draft designs and logos. That said, they looked great and we were very impressed with them.

How effective was the workflow between your team and theirs?

Workflow was seamless. Riotters was always available, flexible, and in touch.

What did you find most impressive or unique about this company?

They are there for you and deeply committed to understanding what you want to create and helping you to create it.

Are there any areas for improvement or something they could have done differently?

None. They were superb all around.

BACKGROUND

Introduce your business and what you do there.

I’m the head of business development for IncFile.com, a small business platform that helps entrepreneurs launch their businesses, offering them a suite of startup services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Riotters?

Our website had been pieced together over the years. We had different freelance designers and engineers make changes, adjustments, and additions to it, so it became disjointed over time, and there wasn’t continuity with our brand. For example, we had old email templates and new landing pages or a new checkout process and an old home page. Thus, we wanted to fully revamp our website to create continuity within our brand identity.

SOLUTION

What was the scope of their involvement?

Riotters provides us with web design and frontend development services. As for their bigger project, they designed a new website for us from scratch, using our old site as a reference. I also provided them with some high-level guidance, explaining our vision and what we wanted to achieve. Then, we collaborated to accomplish that vision.

As part of our brand identity, we wanted to achieve a unique look to stand out from the competition within our industry. Thus, Riotters designed and developed 3D characters for our site. Each character was uniquely crafted and designed for relevancy on any given page, which took a lot of effort from their illustrators. They designed them with pencil on paper, and they then translated them into a 3D model.

Those characters have become part of our brand identity. They are lightbulb characters representing people having a new business idea in mind and wanting to launch it; they mirror our customers. In addition to the custom characters, Rioter has also created custom 3D icons and animated explainer videos.

What is the team composition?

We’ve worked with around 15 different people from Riotters, including a creative director, various illustrators, wireframing architects, web designers, 3D animators, and video animators.

How did you come to work with Riotters?

We found Riotters through an online design community. I saw their portfolio, liked their work, and scheduled a call. Our project involved more than design, so I wanted to work with people who could understand our vision and had the capability of organizing and managing a large project like ours. Riotters offered a full-stack team that could get the project where it needed to be.

How much have you invested with them?

We’ve spent around $150,000.

What is the status of this engagement?

We started working together around January 2019, and developing the site was a year-long project. However, our engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since we launched our site, we’ve seen a significant increase in younger demographics engaging in our website, ranging from 18–24 years old, which is a testament to the appearance and tone of our site, being appealing to the youth. Additionally, we’ve seen a significant increase in our mobile traffic, which means that our site is user-friendly and responsive, and its pages load quickly on mobile devices.

How did Riotters perform from a project management standpoint?

Riotters is always available, and they offer quality work. Their team stayed focused and worked really hard throughout the development project. We use Slack to communicate and host meetings, and we use Asana to manage the project.

What did you find most impressive about them?

Working with Riotters has never felt like an agency-client relationship. Everyone from their team is very engaged and involved in the project, making them feel like they are an extension of our team. This level of engagement has translated into better project management and a high level of commitment centered around the project.

Are there any areas they could improve?

No. The different pain points I had experienced working with other designers were eliminated since working with Riotters. They have the appropriate infrastructure to support our needs; that’s why we continue working with them.

Do you have any advice for potential customers?

Trust their guidance and direction to get the most out of the engagement. Although it might be hard to do, it is worth it to trust them because they will take your project far beyond what you imagine it.

BACKGROUND

Please describe your company and your position there.

Director of Product Marketing at a data company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riotters?

We needed a talented and reliable design to update our website, assist with a re-branding effort, and create marketing materials (sales pitch decks and documents) on an ongoing basis to support our scaling growth

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for designers on IDEO, Behance, and Dribbble since those were the best websites to review design portfolios and historical work. We decided to reach out to Riotters because their designs were modern and compelling and matched the aspirations for our changing brand.

Describe the project in detail and walk through the stages of the project.

After an exploratory call with Riotters, we gave them an initial project of improving the layout for our online blog. The results were impressive and we knew right away they would make a great partner. After that, we've been working with them on an ongoing basis. We maintain regular communication over Slack and email since they are a remote, international team. They have helped with new website landing pages (designed in Figma), sales pitch decks, sales one-sheets, executive presentations, new icons and graphics, and everything in between.

How many resources from the vendor's team worked with you, and what were their positions?

Each of their team members specialize in a different area of design but they all work collaboratively to produce great work. We work with 1-2 project managers and 3-4 designers, at any given time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Riotter's design work has definitely impacted our business in a positive way, from elevating our brand, to help our sales team close more deals, to driving more traffic for our website.

How effective was the workflow between your team and theirs?

Very effective. I was initially worried about the time difference for scheduling regular meetings but so far we've been able to work collaboratively entirely over Figma, Slack, and email. No regular meetings needed, which saves time!

What did you find most impressive or unique about this company?

Their communication is stellar; it helps us stay on track.

Are there any areas for improvement or something they could have done differently?

At times, the designs don't match up with the message we'd like to get across; however, this may be due to our company working in a niche space, requiring some level of domain expertise.

BACKGROUND

Please describe your company and your position there.

I am the Chief Executive Officer at eDigital. Founded in 2019, eDigital is a dynamic and ambitious software development company based out of New York, USA. It operates in the field of robotics, computer vision, artificial intelligence and data analytics. We have the opportunity to work with fortune 500 clients in the media and internet space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riotters, and what were your goals?

Our company was of the ground recently and very little time and efforts was put towards marketing and branding. Initial branding was developed and conceptualized in house but very soon we needed an identity. We wanted to make an impact in the field and stand out from the crowd.

SOLUTION

How did you select this vendor?

We found 2 companies online and interviewed both. The experience, and general ideas Riotters had proposed to us really resonated with our goals and ambitions for the brand. Riotters understood our philosophy and dynamism right away and selecting them over the other felt natural.

Describe the scope of their work in detail, including any steps and the final deliverables.

They interviewed myself and a few other member of the team to understand the business in more details. They took time to also understand our clients and the type of person we are dealing with. They elaborated a very thorough process of identifying the brand by making the eDigital's team go through exercises and brainstorm sessions. From the study, resulted, new brand guidelines and color scheme, a new logo and polished font that best represent our business.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with their executive manager. Even though we didn't work directly other person of the team, a few member were working on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We really made an impact and our clients feel more comfortable than ever with our new branding. We received many compliments on our logo and font choices. This has helped us be more present on social media and share more than ever. Our team internally feels comfortable identifying them to our company and it resulted in more creativity and team work.

Describe their project management style, including communication tools and timeliness.

Communication with Riotters is truly top notch. They use the best communication and project management tools out there and despite the time difference, we never hit any barrier in that respect.

What did you find most impressive or unique about this company?

The commitment to understand the business in great details was the most impressive. They stressed the importance of understanding our daily tasks and our clients. They were also very impressive during their follow up and presentation skills.

Are there any areas for improvement or something they could have done differently?

I would have liked a wider range of design proposition at the beginning but again with the level of research and dedication they've put it to understand our business, the proposed designs were very targeted and on point.