Rimti

BACKGROUND

Please describe your company and position.

I am the Communication Project Coordinator of The Communications Regulatory Authority of the Republic of Lithuania (CRA) RRT

Describe what your company does in a single sentence.

The Communications Regulatory Authority of the Republic of Lithuania (CRA) is an independent state institution regulating electronic communications, postal, rail markets and as well as performing supervision of trust service providers. RRT is the national regulatory authority of the Republic of Lithuania in accordance with the legal acts of the European Union regulating public relations related to the subject matter of the Law of the Republic of Lithuania on Electronic Communications, the Postal Law of the Republic of Lithuania and the Railway Transport Code of the Republic of Lithuania.

RRT MISSION. To ensure effective competition, investment, innovation and a variety of consumer-friendly  services in the areas of electronic communications, postal services, railway transport, trust services. RRT also seeks to ensure that charges for the provision of public sector data are reasonable.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rimti to accomplish?

Create a design for RRT official website

SOLUTION

How did you find Rimti?

Online Search

Why did you select Rimti over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Rimti were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had the pleasure of working with an incredibly talented Rimti team of web designers who recently created a prototype for our organization’s new website. Their professionalism and expertise were evident from the very beginning.

The team demonstrated a deep understanding of our needs and delivered a sleek, modern design that perfectly aligns with our brand identity. They carefully crafted an intuitive user experience, making sure the site is easy to navigate and visually engaging. Every detail, from the layout to the color scheme, was thoughtfully chosen to enhance the overall user journey.

What impressed us the most was their commitment to collaboration. They were always open to feedback and made adjustments promptly, ensuring that the final prototype met our expectations and project goals. Additionally, their responsiveness and clear communication throughout the process made working with them a seamless experience.

Thanks to their hard work, we now have a well-structured, aesthetically pleasing website prototype that we’re excited to bring to life. We highly recommend this team for anyone seeking top-tier UX/UI design and web development services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with the design team resulted in a visually appealing and functional website prototype which is now in the process of realisation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The design team demonstrated excellent project management throughout the entire process. From the very beginning, they were organized, efficient, and highly responsive to our needs, ensuring that the project progressed smoothly and was delivered on time.

Timely Delivery: the team consistently met deadlines and milestones, delivering each phase of the project—such as wireframes, design mockups, and the prototype—on schedule. They were proactive in managing timelines and kept us updated regularly, which ensured that we were always on track with our project goals. Even when there were minor adjustments or additional requests from our side, they quickly adapted and ensured that the project stayed on course without compromising on quality.

Responsiveness to Our Needs: the team was exceptionally attentive to our feedback. They took the time to fully understand our needs and objectives, incorporating them into their work without hesitation. Whenever we had specific requests, whether it was a design tweak or a shift in functionality, they responded promptly and efficiently. Their willingness to make adjustments demonstrated a strong commitment to delivering a final product that met our expectations.

Clear Communication: throughout the project, communication was clear and transparent. The team maintained regular check-ins, providing updates on progress and addressing any concerns or questions we had along the way. They were always available for discussions, ensuring we were involved and informed at every step of the process.

Collaboration and Problem Solving: whenever challenges or potential issues arose, the team approached them with a collaborative mindset. They worked closely with us to find solutions, offering expert advice and keeping us in the loop with proposed changes. This proactive approach to problem-solving kept the project moving forward smoothly.
Overall, the team’s project management was outstanding. They not only delivered the project on time but also showed flexibility, clear communication, and a strong dedication to meeting our needs, ensuring a successful outcome.
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What was your primary form of communication with Rimti?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Rimti's user-centered approach was impressive. Also, they stood out for:

• Collaboration and Flexibility
• Proactive Communication and Transparency
• Attention to Detail
• Innovative Solutions
• Strong Focus on Results

Are there any areas for improvement or something Rimti could have done differently?

I cannot name any.

BACKGROUND

Please describe your company and position.

I am the Communications Project Manager of Žalgiris Group

Describe what your company does in a single sentence.

ŽALGIRIS GROUP is an organization that unites all companies and brands operating in the structure of Kaunas Zalgiris and Zalgirio arena, Darius and Girenas stadium.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rimti to accomplish?

• Create a website for Darius and Girenas stadium

SOLUTION

How did you find Rimti?

Referral

Why did you select Rimti over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Rimti were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rimti has created a fully developed website for Darius and Girenas stadium which had never had a website before. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A new and modern website was created for Darius and Girenas stadium celebrating its 100 years anniversary. Rimti helped us to distinguish what is really important to diplay on the wesbite, they created a great user experience so local visitors and guests from abroad can find all neccessary information about the visit and the events in the stadium.

We have also developed sections for available office space and event space rentals so it is very convenient to find all information in one place. 

An additional section about the historical Kaunas Sports Hall was included with dedicated landing page. As it is now mostly used for non-formal education, Rimti has developed a timetable system to communicate about all activities that take place in Kaunas Sports Hall.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project outcomes were always delivered on time and with changing needs from the customer side, they have managed develop any additional changes we needed during the project implementation time.

What was your primary form of communication with Rimti?

Virtual Meeting

What did you find most impressive or unique about this company?

Rimti's support level was outstanding. They have answered all our questions and helped us in emerging stressfull situations as they often happen if you work with events. 

Are there any areas for improvement or something Rimti could have done differently?

None, great work, highly recommended.

BACKGROUND

Please describe your company and position.

I am the CGO of Cloudvisor

Describe what your company does in a single sentence.

Cloudvisor is an advanced tier AWS partner helping startups to scale and save on AWS.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rimti to accomplish?

• Freshen up the look and feel of the website
• Improve UX

SOLUTION

How did you find Rimti?

Referral

Why did you select Rimti over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Rimti were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The SoW was to create and develop an interactive UX/UI design prototype for the website, both for mobile and desktop, based on Rimti's research. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of the project include the successful delivery of high-quality prototypes that met our expectations and were well-received by our team. The prototypes were then used to develop our fully operational website, making the project a clear success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The items were delivered on time, and the requested adjustments were handled promptly and accurately, demonstrating strong communication and efficiency. 

What was your primary form of communication with Rimti?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most about this company was their depth of knowledge and expertise in UX/UI design. Every suggestion they made was thoughtfully grounded in their extensive experience and understanding of the subject matter, which added significant value to the project.

Are there any areas for improvement or something Rimti could have done differently?

One area for improvement could be deeper collaboration during the research phase, with more consultation and engagement with the client to align even further on the insights and direction. That said, overall, the experience was highly positive.

BACKGROUND

Please describe your company and position.

I am the Lead Product Manager of Venipak

Describe what your company does in a single sentence.

Venipak is a reliable and efficient logistics company in Lithuania that consistently delivers exceptional service and ensures timely and secure delivery of shipments in over 40 countries in Europe, Asia and America.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rimti to accomplish?

• Primary goal of the project is to create a compelling and user-centric mobile app design for Venipak services. This project aims to conceptualize and transform chosen service into an intuitive and visually appealing mobile application, providing a seamless user experience for Venipak's customers.

SOLUTION

How did you find Rimti?

• Referral
• Other

Why did you select Rimti over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Rimti were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team successfully achieved the primary goal of the project by creating a compelling and user-centric mobile app design for Venipak services, effectively conceptualizing and transforming the chosen service into an intuitive and visually appealing application that provides a seamless user experience for Venipak's customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobile app design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had the pleasure of working with RIMTI.LT on developing the UX/UI for our app, and we are extremely satisfied with the results. The team at RIMTI.LT demonstrated an impressive level of knowledge and expertise in the field, which greatly contributed to the success of the project. Throughout our collaboration, the team was consistently productive, helpful, and provided valuable insights. Their constructive feedback and advice played a crucial role in refining the user experience and interface, ensuring that our app met the highest market standards.

What was your primary form of communication with Rimti?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was particularly impressed with their modern and professional design approach. They skillfully translated our requirements into a visually stunning and user-friendly design that surpassed our expectations.

Are there any areas for improvement or something Rimti could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m a managing partner for Vilantis, an IT consulting company that builds custom software solutions for clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rimti?

We didn’t have any marketing or branding, and we only had a placeholder website for a long time. We hired Rimti for market positioning, branding, logo creation, and website design to reach the clients we wanted to attract.

SOLUTION

What was the scope of their involvement?

We weren’t sure what we were looking for to start, so they began with market research and research into our company and process. They came back to us with an Excel sheet of companies they thought would be good for us to work with, which we approved. Rimti followed up with branding proposals and designs, and after some feedback, we found the direction we wanted to go in. They gave us design and branding sheets, and went step-by-step through the process with us. 

They took our old logo, modernized it, and created our brand style guidelines. They chose colors, put together a brand book with stationary, and did UI/UX design for our website. They also handled the content, images, and copy on the website. Rimti used Figma for the designs. 

The website has contact forms, tracking analytics, and integrations with HubSpot. Rimti did not develop the website, but these were all suggestions from them. 

They guided us on certain marketing tactics and let us know what they thought would be successful. They set up a Google Ads account for us and gave us a list of channels they felt we should pursue. 

What is the team composition?

We worked primarily with two people.

How did you come to work with Rimti?

They found us; they reached out to us about a separate project, and we worked on that together. We liked their work, so we decided to work with them again after that. 

How much have you invested with them?

We invested between $12,000–$15,000 on the project. 

What is the status of this engagement?

We started working together in March 2020. We finished the branding project, but we bring them in for other projects, so we are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We used to have a very small online presence, and our presence has grown significantly after using their services. We’ve been getting inquiries from the web, and people have reached out to us after seeing our website. In the first years after we started working with Rimti, we saw an increase in website visitors by 122%; our business has grown more than 300% overall. 

The website is good-looking and attracts the clients we’re looking for. We’ve continued to work with Rimti on other projects because we’ve been so happy with the work they did for us. 

How did Rimti perform from a project management standpoint?

They’ve provided us with great project management; we weren’t sure where we wanted to go with everything, and they figured out what we needed. They consistently met with us and provided us with updates throughout the process. We used Trello and Jira for project management. 

What did you find most impressive about them?

We appreciated working with them because they helped us clarify what we wanted, and they went through an entire process to ensure we were happy with what they provided. 

Are there any areas they could improve?

There’s nothing that we can come up with. 

Do you have any advice for potential customers?

Trust their expertise; there were a couple of times when we didn’t take their advice, and they turned out to be correct.

BACKGROUND

Please describe your company and your position there.

I an the CEO of a branding agency based in Vilnius, Lithuania.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rimti?

Our agency completely renewed brand image, strategy and visual identity for ACC Distribution, one of the largest technology distributors in the Baltics. We did the partnership with “Rimti”, since we already knew that they are going to focus specifically on the UX/UI and will create a modern result according to renewed brandbook.

SOLUTION

How did you select this vendor?

We have been partnering with this agency for a year now and we are extremely satisfied with the results.

Describe the project in detail and walk through the stages of the project.

“Rimti” conducted sitemap and content analysis and did the workshop with a client. They worked on user flow analysis, providing specific solutions in wireframe and prototyping stages. From there they worked on UI solutions, produced iterations, incorporating both our and clients’ feedback. They were capable advising our client on every step of their transformation project, backed by recommendations and with focus on hands-on practical implementation.

How many resources from the vendor's team worked with you, and what were their positions?

Our team worked directly with their project manager and UX/UI designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're pleased with the final result and exceptionally smooth process. We were also extremely happy with a file and assets handover, how everything was structured.

How effective was the workflow between your team and theirs?

We had a clear and smooth communication, as well as a clear timeline that we were able to follow, therefore everything was delivered on time.

What did you find most impressive or unique about this company?

We are impressed with their UX skills and ability to work directly with the client, while trying to extract the business needs, resulting in a meaningful UX/UI solution.

Are there any areas for improvement or something they could have done differently?

So far so good.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a Food and Beverage manufacturing company. We are the largest vertically integrated organic food company in Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rimti?

We needed to create a mobile app for farmers, so we decided to build UX/UI prototype before developing an app.

SOLUTION

How did you select this vendor?

I worked with Rimti few years ago and they delivered UX/UI prototype. Then I selected them for methodology and process they use to achieve results and during the project they even exceeded our expectations and we were satisfied with project results. So when similar project came on the table I knew whom to call.

Describe the project in detail and walk through the stages of the project.

We started defining user personas, to understand users who will be using the app. Then we analyzed processes what we expect from users to do in the app. Performed market research. Then started to build user experience by analyzing what information is important at what step and how to make app intuitive and easy to use, by asking user interactions only in places we need to. After multiple UX prototype phases we moved to UI phase and started iterating there until we were happy with final result.

How many resources from the vendor's team worked with you, and what were their positions?

I was working with Povilas and Vilius, they were representing the team which were working on the project. They have good listening skills, understands business needs, marketing needs and communicate well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Prototype was good way to validate ideas without spending money for software engineers. As a team we came to same vision what app should do, what user should do, how other systems (behind mobile app) should be modified to adapt to new mobile app. Currently we are going through procurement process to select a vendor and convert this prototype to real application which will be used by our farmers.

How effective was the workflow between your team and theirs?

All project was implemented remotely, communicating through video meetings and e-mails. We had a project plan what and when to expect. After each meeting we knew which team what kind of home works have to do and when the next meeting will take place. Some review meeting we had in smaller groups to get first impressions and feedback before showing it to wider group of stakeholders.

What did you find most impressive or unique about this company?

Professionalism which leads to good results. What I mean they will walk you through the process of building a good user experience. What was impressive that their feedback was always measured and had solid arguments. Funny thing: I received multiple good feedbacks about UX/UI of our app from other companies which participated in procurement process of app development, but each company have their own UX/UI team and provide such services.

Are there any areas for improvement or something they could have done differently?

I can't think of any improvement at this time.

BACKGROUND

Please describe your company and your position there.

We are working in youth tourism services. At the same we offer unique and niche products like military, cold war tours and similar. Our customer are local and incoming tourist

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rimti, and what were your goals?

Because of the COVID-19 pandemic we started to look into new areas and thus developed of mobile, virtual guide have started. For this reason company "Rimti" was hired to help develop whole mobile application brand. We provided ideas, potential name and everything else was developed by "Rimti" team. At the end we got Tripsolo mobile app brand.

SOLUTION

How did you select Rimti?

We had open selection. At the end we had 3 potential companies and finally Rimti offered best price and solution offer.

Describe the scope of their work in detail, including any steps and the final deliverables.

Project went from idea developed, we provided initial idea, name and everything else was developed by Rimti. Developed was back and forth, but at the end mobile application brand was created. After that all other graphic development was carried out.

How many people from the Rimti team worked with you, and what were their positions?

I contacted at least with 3 people. Maybe there were more.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everything was really great! Whole branding seams interesting and amazing. We like whole look of "Tripsolo"mobile application.

Describe their project management style, including communication tools and timeliness.

Style was great too. We had constant contacts, development was ongoing and we reach final results, which everyone was happy.

What did you find most impressive or unique about this company?

Their commitment, ideas, and willingness to have the best solution are notable in the partnership.

Are there any areas for improvement or something they could have done differently?

At this moment can't think any.

BACKGROUND

Please describe your company and position.

I am the CEO of Digiteka UAB

Describe what your company does in a single sentence.

Software developing for mobile phones and smart devices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rimti to accomplish?

• App design for Mobile phones (UI and UX)
• Router's web interface UI and UX
• Web page design UI UX

SOLUTION

How did you find Rimti?

Online Search

Why did you select Rimti over others?

• High ratings
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

It was a complete visual design for a webpage and mobile app from scratch, for iOS and Android.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reviews from our users

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The job was completed in multiple stages, and the project management was very professional. They were always responsive to my needs and they provided us with tips and advice that worked. The project was completed with a slight delay, but this was largely due to our late response.

What was your primary form of communication with Rimti?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The correct approach to the project is to make maximum effort to arrive at a well-thought-out result from the first attempt.

Are there any areas for improvement or something Rimti could have done differently?

Nothing.

BACKGROUND

Introduce your business and what you do there.

Meedio is an easy-to-use video communication platform, that commits to the highest standards of privacy and information security, and is easy to integrate with third party software or adapt to workflows.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with the vendor?

Updating existing website for a 1:1 link between product and supporting narrative. 

SOLUTION

What was the scope of their involvement?

Graphic design, UX/UI, web development, illustrations and animations

What is the team composition?

I don’t know the internal team composition for handling this task. From our end an animator, project leader and UX/UI designer.

How did you come to work with the vendor?

We had a prior collaboration and it was natural to use Rimti for this task as we have always been satisfied with their deliveries and they had prior knowledge of the product and company.

What is the status of this engagement?

This task is completed but we continue our collaboration with Rimti to solve other tasks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

www.meedio.me

How did the vendor perform from a project management standpoint?

As expected. We have been very satisfied and continue to be satisfied with our collaboration.

What did you find most impressive about them?

Project management, adaptability, willingness to change along the way and the desire to deliver a satisfactory result, no matter what

Are there any areas they could improve?

Not that comes to mind