Rik and Ralph

BACKGROUND

Please describe your company and your position there.

Founder of Artisan Candle Co

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rik and Ralph, and what were your goals?

I worked with Rik and Ralph to build the brand guidelines and identity and they provided additional recommendations to grow our brand including website development and online strategy.

SOLUTION

How did you select this vendor?

Rik and Ralph came highly recommended by a contact in the industry. I am so pleased I got to work with them.

Describe the scope of their work in detail, including any steps and the final deliverables.

The team at Rik and Ralph took the time to listen and understand what we wanted to build and communicate to the market. Working with Rik and Ralph team to build the brand guidelines and identity gave us the confidence to move forward and take our brand to the next level. The team also provided additional recommendations to grow our brand including website development and online strategy.

We highly recommend Rik and Ralph and commend them for their work they have done so far and we look forward to continue to work with them in the future. What a wonderful, passionate and professional team . Founder of Artisan Candle Co, Penny Hubbard

How many people from the vendor's team worked with you, and what were their positions?

Two wonderful ladies both founders of the business

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great progress so far and I am looking forward to next steps with the team. The team have given me confidence to take our brand to the next level.

Describe their project management style, including communication tools and timeliness.

Great communication with regular updates, I couldn’t ask for a more efficient, professional team to work with.

What did you find most impressive or unique about this company?

They listened, truly cared about our needs and goals, and were so passionate and professional.

Are there any areas for improvement or something they could have done differently?

Nothing to note at this stage, wonderful job ladies.