Ridgepoint Governance

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a healthcare consulting company for startups and clinical research assistance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ridgepoint Governance to accomplish for V.A.Clowers Consulting LLC?

We needed support with the setup of Microsoft systems, MFA, and organizational IT and cybersecurity.

SOLUTION

Can you describe the scope of work Ridgepoint Governance handled for your project? Please include the main deliverables if you can.

Ridgepoint Governance has set up all Microsoft applications, including various MFA for Microsoft and Google. The team has also assisted with security for a client that was a medical device temperature tracking system.

What is the team composition?

We've worked with one teammate from Ridgepoint Governance.

How did you come to work with Ridgepoint Governance?

We found Ridgepoint Governance through a word-of-mouth recommendation. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, offered good value for the cost, and had company values that aligned with ours.

How much have you invested with them?

We've spent $10,000–$50,000.

What is the status of this engagement?

We started working with Ridgepoint Governance in February 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've been able to activate a client quicker than the expected start date. The success has also been measured in the continued assistance provided, with many requests completed within 72 hours to a week. For example, the first activation was expected for May 2025, but we opened it in March 2025, six weeks earlier. For the second project, we needed it in two weeks, and Ridgepoint Governance completed the Microsoft Suite setup in four days.

How did Ridgepoint Governance perform from a project management standpoint?

Ridgepoint Governance's response times are usually within a few hours to 24 hours. The team is fast, accurate, and assists in areas we hadn't expected. They've anticipated our needs efficiently and effectively. Moreover, the project deliverables have been timely and within the permitted time frame we negotiated. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive or unique about them?

Ridgepoint Governance's unique and personalized approach to assisting our company is impressive.

Are there any areas they could improve?

I have no complaints.