Ricciarelli Partners

BACKGROUND

Please describe your company and position.

I am the CEO of Cap Sud

Describe what your company does in a single sentence.

We sell gold and silver jewelry, as well as watches.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ricciarelli to accomplish?

• Audit & Consulting
• Website

SOLUTION

How did you find Ricciarelli?

Online Search

Why did you select Ricciarelli over others?

• High ratings
• Good value for cost

How many teammates from Ricciarelli were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a marketing audit to better understand our positioning, and Julien guided us through the process with clarity and precision. He then put his plan into action by designing and developing our entire website, along with a full SEO implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Julien provided us with a comprehensive audit of our marketing positioning, along with a competitive analysis, which allowed us to refine our strategy. He then implemented our website, which now ranks among the top results on Google.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Julien delivered both the audit/consulting and the website well ahead of the deadline we had set. Julien met all our expectations, and even exceeded them.

What was your primary form of communication with Ricciarelli?

Virtual Meeting

What did you find most impressive or unique about this company?

It's very pleasant to have a single point of contact for all communications — it makes the workflow much smoother.

Are there any areas for improvement or something Ricciarelli could have done differently?

This isn’t empty praise, Julien was truly outstanding throughout the entire project. I would gladly work with him again.