Represent Studio

BACKGROUND

Please describe your company and position.

I am the Director of Product Management of Constructive Dialogue Institute

Describe what your company does in a single sentence.

The CDI which stands for Constructive Dialogue Institute is a research organization. We create interactive e-learning modules, resources and tools backed by research to help students, educators and organisations manage difficult conversations, build resilience and develop better communication habits at school and work.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• To reimagine the UI of our primary e-learning platform in order to drive student engagement and completion rates of modules.
• Design a frontend architecture that can provide rapid response times but scale to handle complex, scenario-based interactive video lessons.
• The platform will be accessible per the highest standards (WCAG), so that access to our educational content is seamless across all devices and users.

SOLUTION

How did you find Represent Studio?

• Online Search
• Clutch Site

Why did you select Represent Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Represent Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Represent Studio was responsible for entirely redesigning the UX/UI and developing the frontend for our platform.  We looked for a partner who could convert behavioral science concepts into a digital experience. 

Essential Outputs.

1. Thorough UX examination and journey mapping of the Educator/Admin dashboard and Student learning portal.
2. Our interactive learning modules will consist of wireframes and high-fidelity UI designs.
3. The use of React in frontend web development to create an SPA which runs fast and is frictionless.
4. Through the platform, the principles of accessibility-first design will be integrated (compliant with WCAG 2.1).
5. We will connect the new frontend and existing backend Learning Management System (LMS) with API integrations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of the new platform affected how learners interact with our curriculum.

Key Outcomes:

• Completing a module as a student saw an increase of 35% in the first semester after rolling out the new design.
• Support requests from educators relating to navigating the platform reduced by over 50%.
• There was also a huge 40 % increase in mobiles users who managed to successfully complete interactive exercises on their smartphones as mobile engagement spiked.
• The polished, enterprise-ready look of the platform fed directly into our outreach team and helped secure partnerships with multiple new large university networks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely disciplined in project management. Since we work in the field of edtech, which means we have specific deadlines for our launches based on the academic calendar, Represent Studio fully understood this. They worked in two-week agile sprints, with everything tracked through Jira, and held weekly Zoom meetings to review work progress. Just when our UI team needed a quick update and a cautious approach from their side, they delivered the latest frontend build at exactly the right time.

What was your primary form of communication with Represent Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The studio excels through their understanding of their users and their ability to interpret complicated, abstract ideas. Not only did they create an attractive site, they also studied the psychology and behavioural science behind our curriculum in order for us to be successful.  They designed a user experience that encourages the user to learn, reflect, and concentrate without digital distraction.

Are there any areas for improvement or something Represent Studio could have done differently?

We couldn’t be happier with the collaboration and the end result.

Little suggestion:

• A little more detail in the handover document for the custom UI component library would have helped our internal engineering hasten the adoption of the new design system. But they quickly provided a walkthrough session to resolve this.

BACKGROUND

Please describe your company and position.

I am the Head of Operations of Score Draw Ltd

Describe what your company does in a single sentence.

Score Draw Ltd is a major retailer of officially licensed retro football shirts and genuine vintage sports jerseys. We operate both a high-volume direct-to-consumer e-commerce business, as well as sales through our large retail partners worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• Completely redesign and rebuild our e-commerce website to enhance user experience (UX) and mobile conversion rates.
• Our ultimate aim here is to upgrade our backend web infrastructure to withstand massive spikes in traffic at new product drops and holiday sales.
• Achieve a new digital appearance that evokes an optimal balance between our products’ vintage heritage with a premium modern shopping experience.

SOLUTION

How did you find Represent Studio?

• Online Search
• Other

Why did you select Represent Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Represent Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Represent Studio managed the complete redesign of our website. They started with a UX audit to understand why users were abandoning the checkout process. They took care of everything from wireframing to front-end design to backend web development.

Important Products.

1. Custom e-commerce website which is fully mobile responsive.
2. The interface and user experience were revamped with high-quality pictures and navigation/search functionality for product ease and usage.
3. Designing a simpler checkout process in just one page to avoid cart abandonment.
4. Creating an API link between your site and our third-party warehouse and inventory management systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our direct-to-consumer retail has been completely transformed by new site.

Essential Conclusions.

• In the first month after going live, conversion rates for mobile rose by 42%.
• Load times for the average page were 60% faster improving the SEO and the shopping experience.
• In the end, the shutdown of the cart dropped by 18%.
• On the day of our most recent retro jersey launch, the site managed our highest traffic day with no downtime or latency. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They performed one of the most professionally done project management. My concerns, because I was Head of Operations, related to this site change not impacting order fulfilment on a day-to-day basis. Represent Studio handled the migration flawlessly. Delivery of the site, working end-to-end releasing it just in time for peak sales season, through a clean sprint-based timeline, always on slack communication. They were very quick to respond for emergency requests.

What was your primary form of communication with Represent Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The uniqueness of Represent Studio is their duality. Typically, you will come across an agency that has gorgeous visual design, but cannot take anything complex to integrate backend or vice versa. Represent Studio excels at both. The project team knew retail psychology intuitively–they created a site that didn’t give the appearance of premium, but was built with the mathematical foundation to support growing sales and scaling.

Are there any areas for improvement or something Represent Studio could have done differently?

We are very pleased with the final outcome and working together as a partner. 

Minor suggestion:

In short, an extra couple of internal training workshops might have accelerated the onboarding process a tad for our merchandising team learning to use the pink components in our custom CMS.

BACKGROUND

Please describe your company and position.

I am the Co-founder and CTO of a mobile gaming firm.

Describe what your company does in a single sentence.

Our company is a mobile gaming ecosystem that offers highly interactive, multiplayer games integrated with social networking features in real-time. We create surrounding your avatar and your life. A beautiful and immersive Virtual community which allows the user to connect, play, and share with friends and gamers across the globe on their mobile devices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• Migrate from our existing monolithic backend which is currently operating to microservice based architecture.
• Create a thoroughly robust, secure API to allow enterprise clients to integrate third-party software.
• Results will measure improvements to cloud infrastructure to reduce server latency at peak hours.

SOLUTION

How did you find Represent Studio?

• Online Search
• Clutch Site

Why did you select Represent Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Represent Studio were assigned to this project?

5

Describe the scope of work in detail. Please include a summary of key deliverables.

Represent Studio operated as part of our in-house engineering team during a key scaling stage. A detailed technical audit of our AWS infrastructure was started by them.

Essential Outputs.

• Transferring the micro-services from monolithic to containerized architecture.
• Creation and implementation of secure RESTful APIs.
• We have implemented automated CI/CD pipelines for future product releases.
• The overall QA testing and load balancing to ensure the system is stable under high user traffic.
• In-depth technical guide for our in-house developers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our platform’s performance and business growth was affected significantly.

Main Results.

1. Server response times globally cut down by 50%.
2. Did not experience critical downtime during the migration.
3. In the first two months of launching, we ended up closing deals with three new enterprise-level clients, thanks to the new API capabilities.
4. We have reduced our monthly AWS hosting cost drastically.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They handled the project in absolute transparency. Everything: they organize things in Jira and Confluence. Working in Agile with 2 weeks sprints We organized daily stand-up meetings and weekly reviews regarding progress with our team. They hit their sprint goals over the following ones, in fixing 'urgent' bugs and responding to 'pivot' requests like there was no tomorrow.

What was your primary form of communication with Represent Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The key differentiator for Represent Studio is their technological know-how and smart thinking. The vendor not only wrote our code as per our request but also challenged our assumptions and provided better architectural solutions than we had. The technical partners actually walk the talk and do not order takers.

Are there any areas for improvement or something Represent Studio could have done differently?

The overall delivery was great, even more than expected.

Little suggestion.

• A more extensive documentation at the beginning of QA testing would have helped our internal team to get onboard a little quicker, but they fixed that quite fast after we let them know.

BACKGROUND

Please describe your company and position.

I am the Product Marketing Manager of REA Group

Describe what your company does in a single sentence.

REA Group is a digital property business that provides an online platform and related services that facilitate the connection between people and property. The selection of products enables consumers to discover houses, research property data and make better-informed selections along the property journey. In addition, we offer digital solutions to real estate agents, property professionals, and other industry partners. My role as a Product Marketing Manager involves taking care of product positioning, go-to-market planning, customer communications, campaign development, and ensuring our product value is laid out clearly for consumer and professional audiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• Make clear and clear product videos that simplify complex features and strengthen product-launch communication
• Enhance the skillset to motivate customer engagement with the product through the marketing of digital media.
• Creation of reusable video assets to support brand awareness, sales enablement, and marketing performance.

SOLUTION

How did you find Represent Studio?

• Online Search
• Clutch Site

Why did you select Represent Studio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Represent Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We found Represent Studio while searching online to compare highly rated video-production agencies. We also looked at their profile, ratings, and past work on Clutch. It calmed our nerves when we saw they have the experience we wanted – tech-focused and product-led businesses.

The engagement started with discovery sessions about products, target audiences, brand guidelines, marketing priorities, product-launch plans, and communication challenges. The video strategy, creative and messages were developed by their team using this information.

Represent Studio handled all aspects of the engagement. They include.

• Planning video content and strategy.
• Making a video for product launch.
• Product showcase and training clips.
• Material for educating customers
• Video recording in a campaign or long version.
• Creating concepts and messaging.
• Film Writing
• Storyboard Design
• Design visual motion graphics.
• Choose music and voiceover.
• Recording on-screen activity with product demos.
• Editing and aftereffects.
• Comments and review rounds.
• Delivery will be done in multiple formats.

The final outputs were made usable on our website, landing pages, social media, digital campaigns, internal presentations, customer education, and sales-support materials.

Before going into full production, their team exchanged scripts, storyboards and visuals. This provided our internal stakeholders with an opportunity to check and consolidate feedback at every key stage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has improved the clarity and consistency of our product communication. The videos have provided a more engaging way to present the key features of our products and have helped viewes understand the benefits of our solutions more quickly than text or still images alone.

After launching this content, we recorded an approximately 18% increase in video engagement compared to our previous product-marketing content. Visitor engagement or conversion activity has also improved in the campaigns and landing pages where the new videos were used.

During the measured campaign period, this content contributed to a 30% increase in product-related searches, clicks, demo activity, or other relevant customer activity. 

These assets have also performed well on our website, product-launch campaigns, social media, sales presentations, and customer-education channels. Since the videos were provided in multiple formats, our teams have been able to reuse them at various customer touchpoints, which has increased the overall utility of engagement.

Internally, stakeholders responded positively to the visual quality, message clarity and consistency of the final content. Overall, the project has supported our main objectives related to product launches, customer engagement, customer education, brand awareness and marketing effectiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Represent Studio managed the project through a clear, milestone-based production process. Its main stages included Discovery, Messaging Development, Script Approval, Storyboarding, Production, Internal Review, Revision and Final Delivery.

Their project manager served as our primary point of contact and kept communication well-organised throughout the project. We received regular updates on the progress of the work, the upcoming review stages, and any information or approvals required from our side.

They completed the main tasks within the set schedule and communicated spontaneously whenever a decision or clarification was required. Their team was sensitive to our feedback and carefully completed the revisions while maintaining the overall consistency of the deliverables.

They have also shown flexibility when our internal stakeholders have requested changes to messaging or visual details. Overall, the project was managed professionally and the team met our needs in a timely and constructive manner.

What was your primary form of communication with Represent Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Represent Studio effectively integrates product and marketing strategy with video production that has impressed us most.

They did not start off with just visuals. The first phase of their work was to gain an understanding of our products, audience segments, positioning, campaign goals and expected customer actions. The scripts and creative direction were given a focus through that strategic work.

They were especially good at making detailed product information less complicated without sounding too technical. Through their messaging, storytelling, design, and production, they felt more like a strategic marketing partner than a mere video-production vendor.

Are there any areas for improvement or something Represent Studio could have done differently?

The total experience was good and the final deliverables were as expected.

One thing that could be improved upon is giving a little more buffer time on certain reviewing and revising stages. Due to the involvement of many internal stakeholders, consolidating feedback took more time than the original review period allowed.

In addition, they could have prices for packages for smaller follow-up projects or shorter versions of the content after the main gig.

These were of a minor nature and did not affect the completion of the project.

BACKGROUND

Please describe your company and position.

I am the Head of growth and customer success of Extend

Describe what your company does in a single sentence.

Extend — A financial technology firm that helps businesses expand their access into virtual card and spend management solutions. We provide a platform that allows companies to issue, distribute and manage virtual credit cards with unprecedented ease while integrating directly with their bank partners in order to cash flow corporate expenses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• Revamping the customer onboarding process of new corporate clients in order to hasten time -to- value.
• Automating CRM workflows is the second target to track the performance of users to find dropoff.
• Growth Marketing and Customer Success partnership to ensure users stick around for the long haul.

SOLUTION

How did you find Represent Studio?

Online Search

Why did you select Represent Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Other

How many teammates from Represent Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Represent collaborated with us to redesign our customer success framework and growth loops. To begin with, they sketched the entire B2B customer journey, from when a lead registers to a virtual card transaction.

Main Outcomes.

• Implementation and Optimization of Our CRM (HubSpot/Salesforce) to Trace Lifecycle Stages
• Creation of auto-created multi-channel onboarding e-mails sequences.
• A custom dashboard was created for the Customer Success team to track account health and activation metrics.
• We provide strategic advice on product-led growth initiatives for organic account expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our customer lifecycle changed due to the involvement and excellent data-driven results we got.

Main Outputs

• By editing the onboarding flow, the number of users activating has grown by 40% within the first 60 days.
• A 15% reduction in early-stage customer churn through automated and proactive health scoring.
• Our clients now face less hurdles during the setup experience with us. Resultantly , our NPS has improved significantly.
• Saved our Customer Success Managers about 15 hours a week in manual outreach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Managing of their project was perfect. The team runs an agile framework with clearly defined weekly sprints and milestone reviews. They plugged right into our internal slack channels like they were one of us. Everything was delivered on time and they were very flexible when we required alterations to the CRM logic half-way into the project.

What was your primary form of communication with Represent Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive was their understanding of growth and retention as a holistic problem. Various agencies concentrating on first stage acquisition only but Represent Studio understood that for a SaaS/FinTech platform true growth happens only when this consumer achieves activation and enjoys long term success. Their technical know-how and insight into CRM architecture was first-class.

Are there any areas for improvement or something Represent Studio could have done differently?

We were quite satisfied with the partnership and the return on investment.

Small recommendation:

• Having the presence of our junior team members on the new CRM dashboard’s handover to us and providing them with slightly more extensive hands-on training would have accelerated their internal adoption by a few days.

BACKGROUND

Please describe your company and position.

I am the District Sales Manager and VP of Imperia PFS

Describe what your company does in a single sentence.

Imperia PFS is a financial services and solutions firm specializing in premium financing and on-call fund flow management for businesses.  We assist organizations in optimizing their financial processes and growing their business efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• Our financial products can be complex. We want prospective customers to be able to easily understand them.
• Increase top-of-funnel lead generation and user activation significantly.
• Create and sustain a consistent and high-level video publishing schedule on our marketing channels.

SOLUTION

How did you find Represent Studio?

Online Search

Why did you select Represent Studio over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Represent Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency worked very closely with our in-house marketing and product teams to formulate a video content strategy. Their team completely managed the entire production cycle.

Significant Deliverables.

• Well-crafted product introduction videos to create a first impression.
• Instructional video pieces on how to use the product to experience the “ah-ha” moment and enhance activation.
• The management regarding all services from project inception to delivery.
• Create and maintain a regular video publishing timetable.

They transformed our complex financial ideas into engaging visuals designed for startup and enterprise growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The return on investment has been immediate and very effective.

Proposed Outcomes.

• This campaign generated huge qualified leads right from the start of campaign.
• In the first month alone, their videos resulted in a 30% increase in leads.
• User activation rates and organic market penetration both improved.
• Our sales team was unburdened and thus better able to close new opportunities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by them was perfect, and they were highly self-sufficient. They handled everything from the strategy to the publishing calendar, freeing my team to do the actual business of selling things.

Highlights.

1. All video assets were delivered on time.
2. Corresponded in a systematic and proactive manner.
3. They adapted quickly to feedback and integrated well with our internal teams. .

What was your primary form of communication with Represent Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What makes them different is that they aren’t just ordinary videographers; they're growth partners and tech lovers. They didn’t just care about making things cinematic though. They took this intensely upon themselves to drive real business results. They helped boost retention and clearly outline complex problems. They are capable of connecting technical product details with a great marketing campaign.

Are there any areas for improvement or something Represent Studio could have done differently?

Suggest someone to keep the privacy of the user not only during but also after the event.

Considering the success of the initial product videos, we could have looked at starting the highly targeted personalized video assets for enterprise tier outreach a little earlier in the roadmap.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Uovi Hockey

Describe what your company does in a single sentence.

We designs and manufactures hockey sticks

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• Product intro video

SOLUTION

How did you find Represent Studio?

Online Search

Why did you select Represent Studio over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Represent Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were getting ready to introduce a new product and needed video content that actually got people excited. We wanted something that looked premium but still felt authentic to our brand. That's what led us to Represent Studio.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We used the videos across social media, email campaigns, and on our website. They immediately gave the launch a more polished feel, and they were some of the strongest-performing pieces of content we published during that campaign. We also kept using them long after the launch instead of creating something new every few weeks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Honestly, it was easy. They stayed on schedule, kept us updated, and were flexible whenever we wanted to tweak something. It never felt stressful.

What was your primary form of communication with Represent Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

Their creative ideas were impressive. We came in with a rough vision, but they added details we hadn't even thought about. It felt like they cared about making the final product better, not just finishing another project.

Are there any areas for improvement or something Represent Studio could have done differently?

I'd love to see them offer more behind-the-scenes content or extra short clips for social media as part of the package. We ended up asking for a few after the project because they were useful.

BACKGROUND

Please describe your company and position.

I am the Founder of innovative IT

Describe what your company does in a single sentence.

We are a IT company , online solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• We wanted a product demo video that our sales team could use during outreach and follow-up sequences. Our goal was to reduce the amount of explanation required during early-stage conversations.

SOLUTION

How did you find Represent Studio?

• Online Search
• Clutch Site

Why did you select Represent Studio over others?

Pricing fit our budget

How many teammates from Represent Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included messaging workshops, scriptwriting, motion graphics, UI animations, voiceover production, editing, and final delivery. We received one main product demo video and a few shorter versions for different channels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The video is now used in most of our outbound campaigns. Engagement rates improved, and our sales reps reported spending less time covering basic product functionality during introductory calls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent. Feedback rounds were well managed and communication was consistent throughout the project.

What was your primary form of communication with Represent Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t approach the project like a typical creative agency. They cared about business outcomes and constantly asked questions about our buyers and sales process.

Are there any areas for improvement or something Represent Studio could have done differently?

The process was smooth overall. I don’t have any significant criticisms.

BACKGROUND

Please describe your company and position.

I am the CEO of Lifecare

Describe what your company does in a single sentence.

We develop solutions that support clinical research.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• Product Video Editing

SOLUTION

How did you find Represent Studio?

• Online Search
• Clutch Site

Why did you select Represent Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Represent Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted videos that broke things down in a simple way without losing the important details. That was the biggest reason we brought Represent Studio in. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The videos ended up being used in more places than we expected. Our sales team started using them in demos, marketing included them in campaigns, and even internally they became useful for onboarding. It saved us from explaining the same things over and over.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very organized. We always knew what stage the project was in, and they responded quickly whenever we sent comments. The process felt structured without being rigid.

What was your primary form of communication with Represent Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They listened first. Instead of jumping straight into production, they spent time understanding the product and asking questions. That made a noticeable difference because the final videos actually reflected what we were trying to communicate.

Are there any areas for improvement or something Represent Studio could have done differently?

Maybe shorten the turnaround on smaller revisions. It was never a big delay, but a few of the minor edits took a little longer than we expected.

BACKGROUND

Please describe your company and position.

I am the Founder of Cut Rit Soft

Describe what your company does in a single sentence.

We build easy-to-use online software that helps businesses manage their work more efficiently from anywhere.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Represent Studio to accomplish?

• Video Editing

SOLUTION

How did you find Represent Studio?

• Online Search
• Clutch Site

Why did you select Represent Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Represent Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Represent Studio handled the entire process. They interviewed our team, developed the messaging, wrote the script, created storyboards, produced the animation, sourced the voiceover, and delivered the final launch video. They also created shorter edits that we used on LinkedIn and in email campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch video became one of our most-viewed pieces of content. We saw an increase in demo requests after the launch, and several prospects specifically mentioned the video during sales calls because it helped them understand the product before meeting with us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very organized. We always knew what stage the project was in and what feedback they needed from us. Communication was straightforward and efficient. They hit every deadline and actually helped keep our internal team on schedule.

What was your primary form of communication with Represent Studio?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand a technical SaaS product surprisingly quickly was remarkable. We spent less time explaining things than we expected.

Are there any areas for improvement or something Represent Studio could have done differently?

Nothing major. More guidance on how to distribute the video after launch would have been a nice bonus.