Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Much of the work done by Ratio Web was in collaboration with our team. They helped us get more things done, and I can't think of anything directly attributed to Ratio Web which leads to a higher conversion rate or other metrics increases. We're a startup ourselves and are ever-evolving. Ratio Web significantly reduced our technical backlog and helped set up our continuous integration pipeline, which had a direct impact on reducing our bug count.
Ratio Web contributed with many small items within the scope of our titular product, like updating our onboarding process and recommending additions within the main work.
How did Ratio Web perform from a project management standpoint?
We used Jira for tracking our work with Ratio Web. We also used Google Hangouts and Drive, as well as Skype.
What did you find most impressive about Ratio Web?
Ratio Web's team are nice people. They're very good at communication. They have excellent English, are flexible, technically-competent, and produce high-quality outputs. Ratio Web is the sort of developer I'd expect to be operating in a big city in the United States, but much cheaper.
Are there any areas Ratio Web could improve?
There wasn't anything significant for Ratio Web to improve, but I would have appreciated if they pushed suggestions more rather than just following our scope.
What tips or recommendations could you share that might increase the likelihood of success with Ratio Web?
Clients should make sure that the developer is integrated into the team, especially at the beginning of the engagement. Having meetings and good communication in general and establishing rapport, has generally worked well for us, rather than just writing specifications, sending them by email every 2-weeks, and waiting for results, which can be risky.