Random Forest Technology

BACKGROUND

Please describe your company and position.

I am the Founder of Kwality

Describe what your company does in a single sentence.

“Kwality is a legacy automotive aftermarket retailer in India, providing inventory, spare parts, and services across multiple branches for over 70 years.”

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Random Forest Technology to accomplish?

• Our primary goal in hiring Random Forest Technology was to modernize our decades-old, manual processes. We were managing inventory and billing on handwritten logs, which had become increasingly error-prone and time-consuming, even with just two branches.
• We wanted a technology partner who could understand our workflows, consult us on the right approach, and build a centralized platform from scratch that would automate core functions, give us real-time visibility, and prepare us to scale seamlessly as we expanded into new branches.

SOLUTION

How did you find Random Forest Technology?

Referral

Why did you select Random Forest Technology over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Random Forest Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

“The scope of work covered the complete design and development of a centralized web application to digitize our business operations. Random Forest Technology began with in-depth consultations to understand our workflows, challenges, and scaling needs. From there, they architected the system, set up the backend and frontend, and built features tailored to our processes.

Key deliverables included:

A real-time inventory management system with stock visibility across branches.
An automated billing module with tax calculations and instant invoice generation.
Low-stock alerts and vendor coordination features to prevent stockouts.
An estimate creation tool to generate accurate, itemized quotations.
Multi-branch support with a centralized database for seamless operations.
A scalable architecture designed for future expansion and new market entry.
They managed the entire project end-to-end, consulting, full-stack development, testing, deployment, and support, ensuring the system was fully adopted by our team.”

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were very measurable and visible almost immediately. Stock discrepancies dropped by over 90%, giving us accurate visibility into availability. Billing time was reduced by about 40%, which significantly improved the customer checkout experience. Low-stock alerts and vendor tracking helped us avoid stockouts, ensuring uninterrupted sales. The biggest success was that we could expand seamlessly from 2 branches to 6, without the operational headaches we faced before. The system gave us transparency, efficiency, and the confidence to scale.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

“Their project management was very structured and transparent. They broke the work into clear phases, kept us updated at every stage, and ensured that the deliverables aligned with our business priorities. Everything was delivered on time, and in some cases ahead of schedule. What stood out was how responsive they were whenever we raised a concern or needed a change; they listened carefully, explained the impact, and quickly adapted the solution. We always felt they were working with us as partners, not just as a vendor.”

What was your primary form of communication with Random Forest Technology?

In-Person Meeting

What did you find most impressive or unique about this company?

“What impressed us most was their consultative approach. Instead of pushing a ready-made product, they took the time to sit with our team, understand our legacy workflows, and then design a solution from scratch that truly fit our needs. They respected our 70-year history while building a modern, scalable system for the future. That balance of empathy for our existing processes and expertise in creating a future-ready platform is what made them unique.”

Are there any areas for improvement or something Random Forest Technology could have done differently?

“Overall, we were very satisfied with the engagement. If anything, the only area for improvement would be providing even more training resources for our staff during the transition. While their team was very supportive, some of our long-time employees needed extra hand-holding to adapt from manual processes to digital workflows. A bit more structured onboarding material would have made the learning curve easier. That said, whenever we asked for support, they were quick to respond and guide us.”

BACKGROUND

Please describe your company and position.

I am the Co-Founder of The Sunup

Describe what your company does in a single sentence.

The Sunup is a science-backed skincare brand offering clean, effective formulations designed to protect, heal, and elevate everyday skin health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Random Forest Technology to accomplish?

• Build a custom e-commerce platform tailored to our brand and user journey, rather than relying on templated solutions.
• Integrate seamless subscription and one-time purchase flows to support our business model.
• Ensure performance, scalability, and security across web and mobile, while creating a smooth and responsive customer experience.

SOLUTION

How did you find Random Forest Technology?

Referral

Why did you select Random Forest Technology over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Random Forest Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Random Forest Technology worked with us end-to-end to bring The Sunup’s digital experience to life. Their scope of work included:

Custom E-commerce Development: Designed and developed a bespoke storefront with  Node.js, integrating payment gateways (Razorpay) and subscription logic.
Subscription Engine: Built a flexible backend allowing users to manage recurring orders, pause, skip, or modify shipments easily.
CMS Integration: Implemented a headless CMS (Sanity) to let our team update content, landing pages, and product descriptions without needing a developer.
Mobile Optimization: Ensured lightning-fast load times, mobile responsiveness, and PWA support for a seamless shopping experience on all devices.
SEO & Performance: Focused on Core Web Vitals, schema markup, and clean architecture to support long-term search visibility.
Admin Dashboard: Delivered a lightweight backend for order management, inventory tracking, and customer analytics.
3rd-Party Integrations: Integrated email flows, for logistics, and Meta pixels for marketing attribution, and behaviour code and google analytics for advanced productivity.

They also provide thier designer and marketing team, delivering weekly updates and handling iterations smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Here are some of the key measurable outcomes we observed after launching with Random Forest Technology:

Faster Time to Launch: We were able to go from design handoff to live e-commerce site in under 8 weeks, including subscriptions, CMS, and analytics integrations.
Improved Performance: Achieved 90+ scores on Google PageSpeed (mobile and desktop), directly impacting SEO and bounce rates.
Higher Conversion Rates: Our custom checkout and optimized mobile experience contributed to a 25% lift in conversion compared to our previous MVP.
Operational Efficiency: The admin dashboard and CMS reduced our day-to-day reliance on developers, enabling faster marketing campaigns and content updates.
Subscriber Growth: Built-in subscription flexibility helped us onboard customers.

These outcomes reflect not just successful execution, but strong alignment with our business needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Random Forest Technology demonstrated solid project management throughout our engagement. Here’s how:

Clear Milestones & Timelines: From the start, they broke the project into well-defined sprints with transparent deadlines. Most deliverables were met on time or ahead of schedule.
Proactive Communication: We had weekly check-ins and ad-hoc Slack updates. They were always quick to respond, even for small changes or clarifications.
Flexible & Adaptive: When our priorities shifted mid-project (e.g., adding subscription support earlier), they adjusted timelines and scope without disruption.
Detail-Oriented QA: Each release came with thorough testing and documentation, which reduced bugs and post-launch fixes significantly.

Overall, their responsiveness and structured yet flexible approach make collaboration smooth and efficient.

What was your primary form of communication with Random Forest Technology?

In-Person Meeting

What did you find most impressive or unique about this company?

What stood out most about Random Forest Technology was their product thinking combined with engineering excellence. Unlike typical dev shops that just “build what you say,” they:

Actively challenged our assumptions and offered smarter technical solutions aligned with long-term goals.
Treated the project like their own product suggesting UX improvements, performance optimizations, and even backend architecture choices we hadn’t considered.
Operated like an embedded startup tech team rather than an outsourced vendor, fast, collaborative, and ownership-driven.
Their rare mix of speed, depth, and care truly elevated our digital presence.

Are there any areas for improvement or something Random Forest Technology could have done differently?

While our experience with Random Forest Technology was overwhelmingly positive, a couple of areas could be refined as they continue to grow:

More structured documentation: While the team delivered high-quality work quickly, sometimes technical decisions or systems lacked formal documentation early on. Adding more upfront documentation would help internal teams ramp up faster.

Resource bandwidth clarity: At times, they were juggling multiple priorities , clearer upfront timelines or buffer planning could smooth coordination.

That said, they were always receptive to feedback and quick to adapt, which made these minor points manageable.
 

BACKGROUND

Please describe your company and position.

I am the Founder of EazyPosy

Describe what your company does in a single sentence.

EazyPosy is a cloud-based POS and business management platform designed to help retailers and small businesses streamline sales, inventory, and billing operations from a single dashboard. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Random Forest Technology to accomplish?

• Build an intuitive, responsive UI that works seamlessly across desktops and tablets, ensuring a smooth in-store experience.
• Assemble a reliable engineering team that could collaborate with us long-term, continuously improving the product post-launch.
• Develop a robust and scalable web-based POS system from the ground up, tailored to the needs of Indian retailers and wholesalers.

SOLUTION

How did you find Random Forest Technology?

Referral

Why did you select Random Forest Technology over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Random Forest Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work and Key Deliverables
Random Forest Technology was responsible for building our end-to-end POS and business management platform. The scope included everything from architecture design to final deployment, with a strong focus on scalability and usability.

Key Deliverables Included:
Full-stack Web Application Development using React, Node.js, and PostgreSQL

Custom POS Interface for billing, barcode scanning, and quick item lookup

Inventory Management Module with real-time stock updates, low-stock alerts, and batch tracking

Customer & Vendor Management Tools including GST support and purchase tracking

Reporting Dashboard for sales analytics, profit margins, and daily summaries

Multi-device Compatibility across desktop and tablet devices

Role-based Access Control for staff permissions and secure admin oversight

Cloud Deployment & CI/CD Pipelines for smooth rollouts and updates

Ongoing Engineering Support post-launch for improvements and feature expansion

Their work enabled us to go from idea to live product without needing to build an in-house dev team, and they continue to act as our tech backbone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes of the Project
Working with Random Forest Technology delivered tangible business results and technical wins for us:

Product Launch Timeline: We went from idea to functional MVP in under 4 months, allowing us to start onboarding early users and gather feedback quickly.

Adoption & Retention: Over 150+ retail stores signed up within the first quarter of launch, with a retention rate of over 85% thanks to the platform’s ease of use.

System Reliability: Uptime remained at 99.9%, even during high usage days (end-of-month billing cycles).

Operational Efficiency: Our clients reported an average 25–30% faster checkout time compared to their previous systems.

These outcomes validated not just the technical execution, but also Random Forest's ability to deliver business impact through software.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management & Collaboration Experience
Random Forest Technology handled project management with professionalism and agility.

Timely Deliveries: They consistently met deadlines and set realistic expectations. Major milestones, like MVP launch and inventory module rollout were delivered on time or ahead of schedule.

Agile Process: We followed a weekly sprint cycle with regular check-ins, demos, and updates. Their ability to adapt quickly to evolving requirements was a major plus.

Responsiveness: Communication was always prompt. Whether it was a bug, feature request, or last-minute change, they were proactive and solution-oriented.

Feedback Loop: They actively sought our input at each stage and incorporated feedback quickly, which made us feel like true collaborators, not just clients.

In short, they ran the project like partners, not vendors.

What was your primary form of communication with Random Forest Technology?

Email or Messaging App

What did you find most impressive or unique about this company?

What Impressed Us Most About Random Forest Technology
What stood out the most was their product-thinking mindset combined with engineering depth.

They didn’t just write code; they challenged assumptions, offered smarter workflows, and helped us design a better experience for our users.

Their ability to quickly grasp our industry nuances (retail and POS operations) and translate them into practical, scalable tech solutions was truly impressive.

We also appreciated how invested they were in the success of our product-not just delivery. It felt like working with a startup co-founder, not an outsourced team.

That level of ownership is rare, and it made all the difference.

Are there any areas for improvement or something Random Forest Technology could have done differently?

Areas for Improvement
Overall, our experience was very positive, but if we had to point out one area for improvement:

More structured documentation during early stages would’ve helped our internal team ramp up faster and reduce dependency on sync calls.

That said, once we brought it up, the Random Forest team was quick to adapt and implemented better documentation workflows. It’s clear they’re always open to feedback and continuously improving.

BACKGROUND

Please describe your company and position.

I am the Founder of Genius Play

Describe what your company does in a single sentence.

Genius Play is a skill-based gaming platform offering fantasy cricket, poker, rummy, teen patti, and other competitive games.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Random Forest Technology to accomplish?

• We hired Random Forest Technology for end-to-end development of our gaming app-handling everything from architecture and design to launch, helping us go from idea to a live startup ready product.

SOLUTION

How did you find Random Forest Technology?

Referral

Why did you select Random Forest Technology over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Random Forest Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Random Forest Technology handled the end-to-end development of the Genius Play app.

The scope included:

Product architecture & tech stack selection tailored for real-time multiplayer games and wallet-based transactions.
Backend development for user authentication, game logic, leaderboards, wallet management, and secure payment integrations.
Frontend development of the mobile app with responsive UI/UX across multiple games like fantasy cricket, poker, rummy, and teen patti.
Admin panel & game management system for monitoring users, controlling game states, managing payouts, and content updates.
Deployment, DevOps, and testing to ensure stability, scalability, and security under high user loads.
App store support & launch assistance including builds, approvals, and post-launch monitoring.

Their involvement covered everything from MVP planning to going live and scaling

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that validated both product-market fit and technical performance:

Successful launch of the Genius Play app on schedule, with all core games functioning smoothly.

Appx. 1000 registered users in the first month of launch, with strong retention and engagement during live tournaments.

Zero downtime during peak traffic events, thanks to a scalable backend and optimized infrastructure.

95% crash-free sessions across Android devices, demonstrating app stability and quality.

Faster game load times, leading to higher in-game conversion and play-through rates.

These results confirmed both the technical success and early traction of our platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is structured yet flexible, exactly what we need as a fast-moving startup. They worked in agile sprints, shared regular updates, and always kept us in the loop. Deliverables were mostly on time, and if anything required extra time, they were transparent about it and explained why. They were quick to adapt to evolving requirements and always made us feel heard. Communication was smooth across Slack, calls, and shared boards.

What was your primary form of communication with Random Forest Technology?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Random Forest was their product-first mindset. They didn’t just build what we asked for, they challenged our assumptions, suggested smarter solutions, and genuinely cared about creating something users would love. Their ability to blend deep technical expertise with startup-savvy thinking made them feel more like co-founders than a service provider. That level of ownership is rare, and it made all the difference for us.

Are there any areas for improvement or something Random Forest Technology could have done differently?

Overall, our experience was excellent. If there’s one area for improvement, it would be slightly faster turnaround during the design-feedback loop. While their attention to detail is appreciated, a bit more speed in early iterations could’ve helped us move faster. That said, their focus on quality ultimately paid off, and they were always open to adapting based on our timelines.