Contact Ragnarok IT Services
Get a custom proposalManaged IT, Helpdesk & Network Engineering
Ragnarok IT Services is a B2B IT infrastructure, helpdesk support, and managed services provider. We help businesses build, secure, and optimize their daily IT operations with high-availability systems, robust network architecture, and responsive technical support.
Whether you need tier 1-3 B2B helpdesk support, remote engineering, complete server management, or custom network setups, we deliver scalable and secure technical solutions tailored to your operational needs.
Core Competencies:
• B2B Helpdesk & Technical Support: End-user workstation troubleshooting, remote desktop assistance, OS/application support, user onboarding, and IT service desk operations.
• Network Engineering & Infrastructure: MikroTik RouterOS, Ubiquiti UniFi, Site-to-Site VPNs, network security, and performance tuning.
• Server & Infrastructure Administration: Linux (Ubuntu, Debian, AlmaLinux) and Windows Server deployment, management, and hardening.
• Proactive Infrastructure Monitoring: Enterprise Zabbix setup, custom alerting, SLA tracking, and performance optimization.
• Telephony & VoIP Systems: Asterisk and FreePBX configuration, routing, and troubleshooting.
• Web Development & Hosting: Custom WordPress development, B2B SEO strategies, and managed web hosting.
Engagement Models:
We support international clients through monthly SLA retainer support, dedicated helpdesk outsourcing, project-based engineering, and remote white-label consulting for MSPs.
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Min project size
$1,000+
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Hourly rate
$25 - $49 / hr
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Employees
2 - 9
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Year founded
Founded 2022
Service Lines
- Web Development
- 10%
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