Pulse

BACKGROUND

Please describe your company and your position there.

PR assistant manager for an oil and gas tech company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pulse?

Online social media marketing and contents creation

SOLUTION

How did you select this vendor and what were the deciding factors?

suggested by an internal colleague

Describe the project in detail and walk through the stages of the project.

social media page management, creation of various deliverables such as videos, posters, and so on. setting up a strategy for a boost of engagement

How many resources from the vendor's team worked with you, and what were their positions?

We have not been informed in details

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We managed to create constant flow of contents and gain followers on our social media pages

How effective was the workflow between your team and theirs?

Their communication is not an issue, but the work is often not met within the deadline nor had been satisfactory. Content writing for instance has proven to be a disappointment as it was factually incorrect and had sometimes been directly copied from external source.

What did you find most impressive or unique about this company?

communication

Are there any areas for improvement or something they could have done differently?

a lot of efforts are needed to understand the client's business and the industry- lacking in this leads to poor results