PukaDigital

BACKGROUND

Introduce your business and what you do there.

I'm a veterinarian at HealppyPets, a veterinary clinic and dog grooming company based in Quito, Ecuador.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PukaDigital?

We wanted to create a professional and modern website for our veterinary clinic, improve our local SEO to attract customers in our area, and automate appointment scheduling via WhatsApp.

SOLUTION

What was the scope of their involvement?

PukaDigital has designed and developed our website using modern technology. The team has also implemented local SEO optimization on Google and integrated a WhatsApp system for appointment scheduling. Moreover, PukaDigital has organized our veterinary and grooming services catalog. The team has created the site's structure, written the content, and designed the images and visual elements.

What is the team composition?

We've worked with one teammate from PukaDigital.

How did you come to work with PukaDigital?

We found PukaDigital through an online search and a referral. We chose them because they were close to our geographic location, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We started working with PukaDigital in August 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to PukaDigital's work, we've achieved a top-three ranking on Google for key searches. As a result, we receive 10–15 monthly contacts from new customers directly on our WhatsApp, filling our appointment schedule consistently without depending on paid advertising.

How did PukaDigital perform from a project management standpoint?

PukaDigital's project management is excellent and very organized. The team delivers work on time and is always attentive to solving any doubts and providing continuous support. We communicate via in-person and virtual meetings.

What did you find most impressive about them?

I'm impressed by PukaDigital's honesty and focus on real results. The team doesn't try to sell us services we don't need. PukaDigital's attention is very personalized, and their technical quality is top-notch.

Are there any areas they could improve?

No, we are completely satisfied with the entire process and the results achieved; PukaDigital's service and support have exceeded our expectations.