IT Managed Services
Confidential
Jan. 2022 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"They provide timely reports and updates to make sure that we're always aligned on our goals."

May 23, 2023

IT Vendor Management, Insurance Company

Sanny Khosasi

Financial services
Indonesia
1,001-5,000 Employees
Online Review
Verified

PT IDstar Cipta Teknologi provides recruitment support for an insurance company. They're tasked with sourcing and hiring qualified IT resources for the client.

PT IDstar Cipta Teknologi has sourced, hired, and onboarded qualified candidates that match the client's requirements. The team provides detailed documentation and regular updates, communicates on time, and always follows up to ensure that they're on the same page at all times.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Vendor Management of Prudential Life Assurance Indonesia

Describe what your company does in a single sentence.

Health & Life Insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PT IDstar Cipta Teknologi to accomplish?

Provide IT Outsource Resources

SOLUTION

How did you find PT IDstar Cipta Teknologi?

Other

Why did you select PT IDstar Cipta Teknologi over others?

Pricing fit our budget
Good value for cost
Referred to me

How many teammates from PT IDstar Cipta Teknologi were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide competent IT outsource resources to deliver IT projects in the company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of selected and onboarded candidates. Billing rate. Good response time from IDStar AM and Recruitment team. Good documentation and invoicing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great

What was your primary form of communication with PT IDstar Cipta Teknologi?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They provide timely reports and updates to make sure that we're always aligned on our goals.

Are there any areas for improvement or something PT IDstar Cipta Teknologi could have done differently?

Improve the number of selected and onboarded resource

RATINGS

4.5

PT IDstar Cipta Teknologi

Service with quality

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