Priorise

BACKGROUND

Please describe your company and position.

I am the AGM Marketing of GainScale Growth Solutions

Describe what your company does in a single sentence.

GainScale provides end-to-end consulting services and tailored business strategies for Startups, SMBs, and Large Enterprises. Our experience and expertise across industries and tools help significantly improve business efficiencies, drive sustainable growth, and scale businesses to the next level. We partner with our clients from vision to implementation, ensuring progressive excellence every day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Priorise to accomplish?

• A team with proven expertise in business strategy, performance marketing, and digital growth consulting.
• Resources who can understand client challenges end-to-end and design tailored, scalable solutions.
• Experienced in leveraging industry-leading tools, platforms, and frameworks to deliver measurable impact.

SOLUTION

How did you find Priorise?

Referral

Why did you select Priorise over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Priorise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We already had established processes and frameworks in place, but we wanted to streamline operations further and bring more structure into our workflows. Priorise helped us by modularizing the framework, setting up scalable processes, and ensuring clarity across roles and responsibilities. As part of the engagement, they also enabled us to define and track additional KPIs critical to our business growth, and built enhanced dashboards and visualizationsthat are intuitive, user-friendly, and actionable for our teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Streamlined internal processes that reduced manual effort and improved overall team efficiency.
• Scalable solution designed to adapt as our business and requirements grow.
• Role-wise customization that brought more clarity to responsibilities and accountability.
• Seamless data integration services which enabled sourcing of role-wise data effectively.
• Defined and tracked role-specific KPIs, giving us better visibility and structured measurement.
• Enhanced dashboards and visualizations that made reporting faster, user-friendly, and more actionable for decision-making.
• Improved alignment and execution speed, driving stronger accountability across functions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked closely with the Priorise team and found their project management to be very effective. The work was structured in clear phases and delivered as per the agreed milestones. Each deliverable was validated internally before being rolled out, ensuring quality and accuracy. A proper UAT was conducted with detailed test cases, which gave us confidence in the outputs. Once rolled out, a few changes were suggested, and these were seamlessly incorporated following the Agile model. In addition, the team also supported us with ad-hoc analysis requests, which were addressed promptly and effectively.

What was your primary form of communication with Priorise?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine technical expertise with a deep understanding of business needs stood out the most. They didn’t just deliver solutions, but ensured they were customized, scalable, and role-specific, which made a real difference in our workflows.

Are there any areas for improvement or something Priorise could have done differently?

We were very satisfied with the overall engagement  - the team was highly professional, responsive, and delivered exactly as expected without any gaps.

BACKGROUND

Please describe your company and position.

I am the Business Technical Manager of an information technology company 

Describe what your company does in a single sentence.

We're a cloud based software company based out of San Francisco, California. It is the world's leading Customer Relationship Management technology, helping you build and improve your customer relationships. With unified data from all your systems, so every employee has a 360-degree view of every customer. Also providing applications focused on sales, service, marketing, commerce, analytics and IT teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Priorise to accomplish?

• A team which has rich experience in Data solutions - Engineering, Analytics and Data Science
• Resources who can have a in depth understanding of the business problems that we solve and provide solutions
• Experienced in leveraging best in class tools and frameworks to deliver customized solutions

SOLUTION

How did you find Priorise?

Referral

Why did you select Priorise over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Priorise were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We already have a version of the project which has been use for an year. We wanted to add in more roles and have a modularized framework, design and deliverable. There are additional KPIs that we have to measure as part of the additional roles and we have to have a more enhanced visualization on top of it which will be user friendly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Easily scalable, maintainable, uses less resources compared to the previous production version.
• Capability to add in new roles seamlessly.
• Customization as per the role.
• A dedicated data mart that sources data and role specific KPIs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked closely with the team and their project management was very good. They have drafted the work in phases and delivered as per the milestones. It was also validated internally before releasing it to the users. UAT was performed with detailed test cases. Once rolled out few changes were suggested, which was incorporated as per Agile model. Then few adhoc analysis were done as per one time user requests.

What was your primary form of communication with Priorise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team takes the requirements not only technically but solves it through business questions. They spend extra time to coordinate with teams to have the work completed.

Are there any areas for improvement or something Priorise could have done differently?

There is always room for improvement, this applies to every organization - A start up to a big MNC. Priorise do have those and they should focus more on communication. They have a very strong team and their technical expertise they bring to the table is valuable.