Primegate Digital

BACKGROUND

Please describe your company and your position there.

We manufacture engine oils for automobiles

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Primegate Digital?

Ecommerce webiste redesign and installing tracking parmaters to measure activites on the website.

What were your goals for this project?

To have seamless operation on the website, and also to track activities on the webiste

SOLUTION

How did you select this vendor?

They were recommended by a friend

Describe the project and the services they provided in detail.

They designed a customer centric ecommerce website and installed tracking plugins.

What was the team composition?

Digital marketers, Designers, and project manager

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

When we launched out, we had a reduced bounce rate which i believe was due to the fact the website is optimiized

How was project management arranged and how effective was it?

Very Effective

What did you find most impressive about this company?

I like the fact that we didn't have a communication gap. They knew what the project was about, and delivered approximately.

Are there any areas for improvement?

From our customers perspective, they are seamless interaction on the ecommerce site

BACKGROUND

Please describe your company and your position there.

I'm the CEO of the company. I import products from China and sell to the local consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Primegate Digital?

I hired Primegate Digital to help with the online strategy and sales. They helped defined the target audience and the sales strategy.

What were your goals for this project?

Awareness and Sales

SOLUTION

How did you select this vendor?

I knew about Primegate through a friend that they handled his wallpaper online sales in 2019.

Describe the scope of their work in detail.

After several meeting to understand what the business objectives are. They walked us through all of the process in getting the job done. The communication was apt. They were timely and professional.

What was the team composition?

I'm not sure but they collaborated with our in house team as well in the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the beginning of the project, our return on investment increased by over 500%. The brand lift increased as well.

How effective was the workflow between your team and theirs?

It was highly effective. I give it to them.

What did you find most impressive about this company?

Their professionalism, delivery and communication.

Are there any areas for improvement?

Non I can think of