PremoShip

BACKGROUND

Introduce your business and what you do there.

I'm the VP at Rug Branch. We design and produce high-quality, stylish rugs that blend traditional craftsmanship with modern innovations, offering sustainable and timeless pieces for homes and spaces worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PremoShip?

We needed support with storage and fulfillment for our eCommerce operations.

SOLUTION

What was the scope of their involvement?

PremoShip helps us store our products, reducing the need for us to get a warehouse. They have increased our ship lead time by processing our orders quicker and have reduced the cost of our shipments because of their negotiated rates.

How did you find PremoShip?

Referral.

Why did you select PremoShip over others?

We chose PremoShip because of their high ratings, pricing that fit our budget, great culture fit, good value for cost, a referral, and company values that aligned with ours.

What is the status of this engagement?

The project started in January 2025 and is ongoing.

How many teammates from PremoShip were assigned to your project?

2-5 people from PremoShip were assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a faster lead time, a 30% increase in customer conversion due to faster ship time, and reduced customer cost for shipping.

What was your primary form of communication with PremoShip?

We primarily communicated through virtual meetings and email or messaging apps.

How did PremoShip perform from a project management standpoint?

PremoShip delivered on time.

What did you find most impressive about them?

They don't treat you like a number. You have an account manager assigned to you that you can text, email, or call, and it's more of a relationship rather than just a business transaction.

Are there any areas they could improve?

I'm happy with their service.