Platform Direct

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of The Local Aunty, a digital directory platform that supports local businesses to get discovered.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Platform Direct?

I had an amazing idea and required a website to be built. The goal was to have a website created that would serve as an online phonebook.

SOLUTION

What was the scope of their involvement?

Platform Direct has created the design and different tabs. The team has incorporated maps, a seller profile, a buyer profile, an admin profile, and an analytical profile. Platform Direct has assisted with the front-end and the complete back-end development.

What is the team composition?

We’ve worked with one teammate from Platform Direct.

How did you come to work with Platform Direct?

I found Platform Direct through a referral. I first used two AI agents that were advertised by famous influencers, but both failed to build the website correctly. I then outsourced the project, but the developer disappeared until I was referred to Platform Direct.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with Platform Direct in June 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Platform Direct does what it’s supposed to do, so the outcomes have been met. On the second day, we had 24 active vendors and 16 active customers with no marketing. Customers and vendors have mentioned that they’re happy with the website. We’re currently at a rate of 2–4 vendors signing up a day.One vendor has used our paid ads feature on the homepage and loved the feature for the price and visibility they’re getting. We’ve also received positive feedback from a vendor who likes the maps feature that showcases the position of the business.

How did Platform Direct perform from a project management standpoint?

I expected the project to be done in a month, but Platform Direct has completed it within a week. The team is amazing; I receive instant responses. When I want a change to be done, the team takes action within an hour or two. The turnaround time with responses is also amazing.Our primary form of communication is virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

What I find most impressive is that Platform Direct is based in a different country, but the quality of communication and keeping in touch is so good that it feels like we come from the same city. What I find unique is that the management also provides ideas and innovations that could make my project better.The Local Aunty was my idea and project, but the amount of care and love Platform Direct has given it makes it feel like it’s their project. This really impresses me, and I’m going to use them again for my next website.

Are there any areas they could improve?

We’re always learning and improving, but everything I’ve experienced from Platform Direct has been perfect.