pirawna

BACKGROUND

Please describe your company and position.

I am the VP of Sales of GBS marketing

Describe what your company does in a single sentence.

Home secuity equipment 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire pirawna to accomplish?

• take over amazon listings

SOLUTION

How did you find pirawna?

Referral

Why did you select pirawna over others?

• High ratings
• Referred to me

How many teammates from pirawna were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Jed and Pirawna has been the biggest difference-maker in our entire Amazon business. Before Jed stepped in, our listings were a disaster, our supply chain was chaotic, and we were constantly dealing with Amazon issues we didn’t understand. Once Pirawna took over, everything finally started moving in the right direction.

Jed didn’t just fix a few listings — he took over the entire process.
He reorganized our catalog, optimized every listing, cleaned up variation mistakes, and rebuilt our backend so Amazon actually recognized what we were trying to do. Pirawna handled all of it with a level of detail and speed we’ve never seen from any other agency.

On the supply chain side, Jed saw problems we didn’t even know were problems. Pirawna helped us fix forecasting, stabilized our inventory flow, prevented stockouts, and gave us a system that finally worked instead of constantly breaking.

The biggest difference with Jed and Pirawna is that they handle everything — listings, ads, troubleshooting, compliance, inventory, catalog work, support cases, the whole ecosystem. Instead of juggling multiple agencies or trying to manage everything in-house, we finally had one team that actually knew how Amazon works and took full ownership.

Since working with Jed and Pirawna, our Amazon business is stable, predictable, and scaling in a way we didn’t think was possible. The level of expertise, speed, and problem-solving is honestly unmatched. I’d recommend Jed and Pirawna to anyone who needs real Amazon help, not another surface-level agency. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

5x our amazon buiseness without any work 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from Jed and Pirawna has honestly been one of the strongest parts of working with them. Before Pirawna, we were constantly chasing agencies, asking for updates, and never really knowing where anything stood. With Jed, everything was tracked, organized, and delivered when they said it would be.

Pirawna set clear timelines for every part of the work — listing overhauls, content updates, advertising changes, supply-chain fixes, everything. And Jed's team actually hit those timelines. If something required more time, Pirawna told us upfront instead of letting it fall through the cracks.

What stood out the most was how Jed responded to our needs. Anytime we had a question, an issue, or an unexpected Amazon problem, Pirawna didn’t make us wait days for a reply. They either solved it immediately or gave us a same-day explanation of what was happening and what they were doing about it.

The communication was fast, clear, and honestly way more proactive than anything we’ve experienced with other Amazon agencies. Jed always knew what was going on before we did, and Pirawna would often fix problems before we even had to ask.

Overall, the project management from Jed and Pirawna made the entire experience feel stable, predictable, and extremely well run. Everything was delivered on time, handled professionally, and adapted quickly when our needs changed.

What was your primary form of communication with pirawna?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

personal touch

Are there any areas for improvement or something pirawna could have done differently?

amazon only