PCPlus Networks

BACKGROUND

Please describe your company and position.

I am the Asset Manager of Natson Hotel Management LLC

Describe what your company does in a single sentence.

Hotel Mangement & Investments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PCPlus Networks to accomplish?

• Complete IT Management
• Cyber Security Solution
• Network Support

SOLUTION

How did you find PCPlus Networks?

Referral

Why did you select PCPlus Networks over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from PCPlus Networks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete IT Management includes, IT Support, Network monitoring & management, Managed Cyber security Solutions. With Remote & Onsite services, Virtual CIO services, Help Desk & Engineering support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No Bad experience everything is great.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Each and every project delivered ONTIME, ON BUDGET with Complete satisfaction.

What was your primary form of communication with PCPlus Networks?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have best-in-class expert engineers. They know their work and deliver award-winning customer service.

Are there any areas for improvement or something PCPlus Networks could have done differently?

Nothing best of my knowledge.