Partners and Hawes

BACKGROUND

Please describe your company and position.

 I am the Owner of a food & beverages company 

Describe what your company does in a single sentence.

A local cafe seeling coffee and desserts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Partners and Hawes to accomplish?

• Gain customers
• get business
• social media content

SOLUTION

How did you find Partners and Hawes?

• Online Search
• Referral

Why did you select Partners and Hawes over others?

Pricing fit our budget

How many teammates from Partners and Hawes were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They gave me low entry level digital marketer Annie who had no experience. She had no idea what she was doing. Annie had an attitude problem and lacked communication and people skills.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Annie did not communicate well, she had an attitude and agressive tone when asking when she will finish. Took over 2 months for the marketing to begin

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Unless you love to spend lots and I mean lots of money and you don't mind banging your head against a brick wall trying to get your site to work for you…Annie demand top dollar, promising an outstanding website and the ability to drive business to your site. In fact, digital marketing from Annie did not at any point ever function correctly. We averaged less than one serious inquiry/sale a month. Annie low digital marketer guarantee is worthless and they proved unable or uninterested in fixing the problems.

What was your primary form of communication with Partners and Hawes?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The price range was great 

Are there any areas for improvement or something Partners and Hawes could have done differently?

Annie needs to work on being kind and actually caring about clients rather than using her loud obnoxious voice. She also needs to work on his non verbal communication it's not okay to roll your eyes and give glares. This job isn't for her because she lacks compassion and empathy and is not qualified for his position.