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ParkPilot AI

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AI agents and a sales CRM for UK holiday parks

ParkPilot AI builds AI agents and a sales CRM for UK holiday parks. The agents answer guest, owner and holiday home ownership enquiries 24/7, and they work alongside the park management system and CRM a park already uses.

There are four agents, each set up for the individual park:

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    2 - 9
  • Locations
    Spilsby, England
  • Year founded
    Founded 2026

Overview by:

Reviewer avatar
Ryan Metcalfe
Founder About the Team

1 Locations

  • Spilsby , England

Service Lines
AI Agents
50%
AI Consulting
10%
AI Development
10%
Business Consulting
10%
CRM Consulting and SI
10%
IT Managed Services
10%

No Focus Areas have been added yet…

Industries
Hospitality & leisure
35%
Recreation
35%
Real estate
20%
Other industries
10%
Clients
Small Business (<$10M)
40%
Enterprise (>$1B)
30%
Midmarket ($10M - $1B)
30%

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Our Story

ParkPilot started on a holiday park sales floor. Our founder, Ryan Metcalfe, spent 11 years in holiday park sales and watched enquiries go cold overnight while offices were closed. In 2026 he founded ParkPilot AI in Spilsby, Lincolnshire, to build AI agents that answer guests, owners and buyers 24/7 alongside a park’s existing systems. In October 2026 we added ParkPilot CRM for holiday home sales teams. Built by park operators, for park operators.

Meet the Team

Ryan Metcalfe

Ryan MetcalfeFounder

Ryan Metcalfe is the founder of ParkPilot AI. He spent 11 years in UK holiday park sales, running park tours and owner relations, before building AI agents and a sales CRM that help parks answer every enquiry and sell more holiday homes.

What Sets Us Apart

Built from inside the industry

ParkPilot AI was founded by someone with direct holiday park experience, not a generic tech team. Every feature reflects how parks actually operate.

Native PMS integration from day one

Unlike generic AI chatbot tools, our agents connect directly to your booking system and park management system, meaning real data flows both ways and agents can take action, not just answer questions.

Omnichannel, always-on automation

Our agents work across website, WhatsApp, SMS, and Facebook Messenger simultaneously, 24/7, handling guest enquiries and ownership leads without any human handoff required.

Tools and Technology

Microsoft Teams
Zoom
Google Meet
Netlify
Salesforce

Commonly Asked Questions

We're focused on onboarding UK holiday parks and resort operators who want to deploy AI agents across their guest communication and ownership sales workflows. Ideal projects involve parks running ParcVu or Elite Dynamics as their PMS, where our native integrations deliver the fastest time to value. We're particularly interested in operators looking to automate at scale — whether that's a single busy park or a multi-site group.

We start with a discovery call to map your current workflows, enquiry volumes, and existing tech stack. From there we configure and test the AI agents against your real data before go-live. Onboarding is hands-on — we don't hand you a login and disappear. Post-launch, clients have a direct line to our team and we monitor agent performance continuously to improve accuracy and coverage over time.

Our deployment process runs in four stages: discovery, configuration, testing, and go-live. Most parks are up and running within a few weeks. We handle the technical integration with your PMS and CRM, and work closely with your team to ensure the agents reflect your brand voice, park-specific information, and escalation preferences. Ongoing optimisation is built into every plan — agents improve as they handle more real interactions.

Yes. We offer a free 30-minute demo, set up around your park, your systems and your team. We’ll show you how the AI agents handle guest and ownership enquiries, or how ParkPilot CRM manages leads, tasks and park tours, or both. Book a demo at parkpilot.uk/book-demo, or call 07907 992403.

ParkPilot AI integrates natively with your booking and park management system for property management, and your preferred CRM. Our agents also deploy across website chat, WhatsApp, SMS, and Facebook Messenger — so guests and prospects can reach you on the channels they already use.

Locations (1)

Spilsby Meadows Spilsby, England PE23 5GA

1

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