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ParkPilot AI

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AI agents built for UK holiday parks

ParkPilot AI is a purpose-built AI agent platform for UK holiday parks and resort operators. We build and deploy intelligent AI agents that work 24/7 to handle the tasks that slow your team down — so your people can focus on delivering exceptional guest experiences on the ground.

What our AI agents do:

  • Min project size
    $1,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Locations
    Spilsby, England
  • Year founded
    Founded 2026

Overview by:

Reviewer avatar
Ryan Metcalfe
Lead AI Architect About the Team

1 Locations

  • Spilsby , England

Service Lines
AI Agents
50%
AI Consulting
10%
AI Development
10%
Business Consulting
10%
CRM Consulting and SI
10%
IT Managed Services
10%

No Focus Areas have been added yet…

Industries
Hospitality & leisure
35%
Recreation
35%
Real estate
20%
Other industries
10%
Clients
Small Business (<$10M)
40%
Enterprise (>$1B)
30%
Midmarket ($10M - $1B)
30%

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Our Story

We’re a specialist team building AI agents for UK holiday parks, blending hospitality experience and AI engineering. Our mission is to streamline bookings, ownership enquiries, maintenance and owner services via 24/7 automation. We integrate with ParcVu, Elite Dynamics and Salesforce, route maintenance jobs, qualify leads and deploy across web, WhatsApp, SMS and Messenger. Proven in-park operational uplift and seamless PMS/CRM connectivity.

Meet the Team

Ryan Metcalfe

Ryan MetcalfeLead AI Architect

Ryan Metcalfe is the Founder and CEO of ParkPilot AI, bringing hands-on experience from within the UK holiday park industry to a problem he saw first-hand: park teams spending too much time on repetitive enquiries and manual processes when they shoul

What Sets Us Apart

Built from inside the industry

ParkPilot AI was founded by someone with direct holiday park experience, not a generic tech team. Every feature reflects how parks actually operate.

Native PMS integration from day one

Unlike generic AI chatbot tools, our agents connect directly to ParcVu and Elite Dynamics, meaning real data flows both ways and agents can take action, not just answer questions.

Omnichannel, always-on automation

Our agents work across website, WhatsApp, SMS, and Facebook Messenger simultaneously, 24/7, handling guest enquiries and ownership leads without any human handoff required.

Tools and Technology

Microsoft Teams
Zoom
Google Meet
Netlify
Salesforce

Commonly Asked Questions

We're focused on onboarding UK holiday parks and resort operators who want to deploy AI agents across their guest communication and ownership sales workflows. Ideal projects involve parks running ParcVu or Elite Dynamics as their PMS, where our native integrations deliver the fastest time to value. We're particularly interested in operators looking to automate at scale — whether that's a single busy park or a multi-site group.

We start with a discovery call to map your current workflows, enquiry volumes, and existing tech stack. From there we configure and test the AI agents against your real data before go-live. Onboarding is hands-on — we don't hand you a login and disappear. Post-launch, clients have a direct line to our team and we monitor agent performance continuously to improve accuracy and coverage over time.

Our deployment process runs in four stages: discovery, configuration, testing, and go-live. Most parks are up and running within a few weeks. We handle the technical integration with your PMS and CRM, and work closely with your team to ensure the agents reflect your brand voice, park-specific information, and escalation preferences. Ongoing optimisation is built into every plan — agents improve as they handle more real interactions.

Yes. We run a free pilot programme for qualifying UK holiday parks. It gives operators the chance to see the AI agents handling real enquiries before committing to a paid plan. You can apply at parkpilot.uk/book-a-demo.

ParkPilot AI integrates natively with ParcVu and Elite Dynamics for property management, and Salesforce for CRM. Our agents also deploy across website chat, WhatsApp, SMS, and Facebook Messenger — so guests and prospects can reach you on the channels they already use.

Locations (1)

Spilsby Meadows Spilsby, England PE23 5GA

1

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