Palmidos

BACKGROUND

Please describe your company and position.

I am the Head of Tech of Citizen Cafe

Describe what your company does in a single sentence.

We are a Hebrew online school, providing high-quality language education through an innovative online platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Palmidos to accomplish?

• Build robust user management tools to streamline student enrollment and administration.
• Develop interactive and engaging exercises to enhance the student learning experience.
• Optimize landing page technologies to improve conversion rates and maximize ROI.

SOLUTION

How did you find Palmidos?

Referral

Why did you select Palmidos over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Palmidos were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Palmidos played a crucial role in developing and scaling our online learning platform, working closely with us to ensure a seamless user experience. Their scope of work included:

• Interactive Learning Exercises – Developing customized, dynamic exercises tailored to our students’ needs, improving engagement and knowledge retention.

• User Management System – Building a robust user management platform, including student enrollment, progress tracking, and administrative tools for efficient operation.

• Landing Page Technologies – Designing and optimizing high-converting landing pages to increase lead generation and improve our marketing ROI.

• Platform Performance & Scalability – Ensuring our platform remains fast, secure, and scalable as our student base continues to grow.

• Ongoing Support & Enhancements – Continuously improving the platform with new features, technical support, and performance optimizations.

Palmidos has been a true partner in our growth, delivering high-quality solutions that have directly contributed to our success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Palmidos’ work has led to significant improvements across our platform, with measurable outcomes that demonstrate their impact:

1. Increased Student Engagement – Our interactive exercises have led to higher participation rates and improved student retention.

2. Efficient User Management – The new user management system streamlined administrative tasks, reducing manual work and improving overall platform efficiency.

3. Higher Conversion Rates – Optimized landing pages significantly increased lead generation and improved our marketing ROI.

4. Scalability & Performance – The platform now supports a growing number of students without performance issues, ensuring a smooth learning experience.

5. Continuous Improvement – Regular updates and enhancements have kept our platform at the forefront of online education.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Palmidos demonstrated excellent project management throughout our collaboration. They maintained clear communication, set realistic timelines, and consistently delivered high-quality work on schedule. Their ability to adapt to our evolving needs was exceptional—they were always responsive, proactive, and willing to go the extra mile to ensure our goals were met. Whether it was implementing new features, optimizing performance, or troubleshooting unexpected challenges, they approached every task with professionalism and efficiency. Their structured workflow, combined with their flexibility, made them a reliable and invaluable partner in our success.

What was your primary form of communication with Palmidos?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Palmidos was their deep commitment to our success and their ability to seamlessly integrate with our vision. They didn’t just execute tasks—they actively contributed ideas, identified opportunities for improvement, and approached every challenge with a problem-solving mindset. Their technical expertise, combined with a strong understanding of our business goals, made them feel like an extension of our own team. Their ability to deliver high-quality solutions while remaining agile and responsive set them apart from other development partners we’ve worked with.

Are there any areas for improvement or something Palmidos could have done differently?

Palmidos has been an outstanding partner, delivering exceptional results at every stage of our collaboration. If there’s one area for potential refinement, it would be exploring even more ways to proactively suggest innovations beyond our initial scope. While they already bring valuable insights and creative solutions, their deep expertise means they could have an even greater impact by proposing new features or optimizations we hadn’t considered. That said, their commitment to excellence and continuous improvement already makes them an ideal development partner.