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Packetlabs is a Canadian-based CREST and SOC 2 Type II-accredited cybersecurity firm that delivers best-in-class cybersecurity solutions that go beyond the checkbox for SMBs and enterprises across North America.ย 

  • Min project size
    $10,000+
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2011
  • Languages
  • Timezones

2 Languages that we service

  • English
  • French

7 Timezones that we service

PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
EST
Eastern Standard Time (EST)
CST
Central Standard Time (CST)
AET
Australia Eastern Time (AET)
ACT
Australia Central Time (ACT)
CET
Central European Time (CET)

2 Locations

  • Toronto , Canada
  • Calgary , Canada
No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate Undisclosed
    Rating for cost 4.9 /5

    What Clients Have Said

    Packetlabs Ltd. offers competitive pricing and good value, with project costs ranging from $14,000 to over $100,000 CAD. Clients appreciate their responsiveness, professionalism, and thorough reporting, indicating strong cost-effectiveness across various project sizes.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 29 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Packetlabs Ltd. Review Insights

    Overall Review Rating

    4.9
    • Quality 5.0
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • High Client Satisfaction and Loyalty

      Many clients express high satisfaction with Packetlabs Ltd., citing them as a preferred partner for ongoing and future engagements. The company's ability to build long-term client relationships underscores their reliability and effectiveness.

    • Commitment to Client Success

      Packetlabs Ltd. goes beyond standard service delivery to ensure client satisfaction, often exceeding expectations. Their dedication to client success is evident in their proactive problem-solving and willingness to go the extra mile.

    • Excellent Project Management

      Clients praise Packetlabs Ltd. for their adept project management, timely delivery, and clear communication. They efficiently manage schedules, accommodate client needs, and maintain strong communication channels, contributing to successful project outcomes.

    • Areas for Improvement in Communication

      While generally praised for communication, some clients noted minor miscommunications regarding report details or project scopes. Addressing these could further enhance client satisfaction.

    • Responsive and Customer-Centric Approach

      Packetlabs Ltd. is lauded for their responsiveness and customer-focused service. They maintain open lines of communication and are flexible in meeting client requirements, ensuring a collaborative and supportive partnership.

    • Strong Technical Expertise in Penetration Testing

      Packetlabs Ltd. consistently demonstrates profound expertise in penetration testing and vulnerability assessments, often uncovering issues unnoticed by other vendors. Their technical acumen ensures clients' security needs are effectively met, as seen in projects across various sectors.

    Packetlabs Ltd. Reviews

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    All Filters

    Penetration Testing & Ethical Hacking for Shipping Company

    • Cybersecurity
    • Confidential
    • Oct. - Nov. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "At every stage of the project, they provided the needed level of expertise."

    Senior IT Manager, Shipping Company
    Randal Cromb
    • Other Industry
    • Vancouver, British Columbia
    • 11-50 Employees
    • Online Review 

    Packetlabs Ltd. provided penetration testing and ethical hacking services for a shipping company. The goal was to identify weaknesses in the client's systems that could be exploited through an automated test.

    Penetration Testing for Aluminum Extrusion Company

    • Cybersecurity Other IT Consulting and SI
    • $50,000 to $199,999
    • Oct. - Dec. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The entire team was exceptional to work with."

    CIO, Can Art Aluminum Extrusion
    Daniel Roy
    • Manufacturing
    • Ontario, Canada
    • 201-500 Employees
    • Phone Interview 

    Packetlabs Ltd. performed penetration testing for an aluminum extrusion company's IT systems. The team reviewed the front office vulnerabilities and provided on-site services, delivering a cybersecurity report.

    Cybersecurity & Application Testing for IT Company

    • Application Testing Cybersecurity
    • Confidential
    • May 2023 - Feb. 2024
    4.5
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Everything provided by Packetlabs was very professional, thorough, and detailed."

    COO, IT Company
    Anonymous
    • Information technology
    • Ontario, Canada
    • 51-200 Employees
    • Online Review 
    • Verified

    Packetlabs Ltd. conducted network, app, and infrastructure penetration testing, vulnerability assessment, and security testing for an IT company. They delivered detailed reports and conducted retesting.

    Penetration Testing for IT Services Firm

    • Application Testing Cybersecurity
    • $10,000 to $49,999
    • March 2024
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were consistently available and supportive during the entire process."

    Technical Support Manager, IT Services Firm
    Anonymous
    • IT Services
    • Canada
    • 11-50 Employees
    • Online Review 
    • Verified

    Packetlabs Ltd. provided cybersecurity services for an IT services firm. The team helped the client perform their annual penetration testing.

    Penetration & Vulnerability Testing for Hospitality Company

    • Cybersecurity
    • Confidential
    • Nov. - Dec. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their services were impressively reassuring and transparent."

    Sr. Manager of Cybersecurity, Hospitality & Leisure Company
    Anonymous
    • Hospitality & leisure
    • Toronto, Ontario
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    A hospitality company hired Packetlabs Ltd. to perform penetration and vulnerability testing on their cloud, infrastructure, IoT, servers, and endpoints. The team reported the test findings.

    Cybersecurity for Healthcare Solutions Company

    • Application Testing Cybersecurity
    • $50,000 to $199,999
    • June - Aug. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ''Continued professionalism throughout the engagement.''

    Director & Cybersecurity, ICES
    Todd Smeed
    • Healthcare
    • Toronto, Ontario
    • 201-500 Employees
    • Online Review 
    • Verified

    A healthcare solutions company hired Packetlabs Ltd. for cybersecurity. They assessed the client's infrastructure strength and security posture for external and internal controls.

    Cybersecurity Services for Cloud & SaaS Provider

    • Application Testing Cybersecurity
    • Confidential
    • July - Sep. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their rapid work and great communication were impressive."

    Infrastructure Engineer, Trustle
    Anonymous
    • Information technology
    • Walnut Creek, California
    • 11-50 Employees
    • Online Review 
    • Verified

    Packetlabs Ltd. was hired by a cloud and SaaS provider to perform pen testing for SOC 2 compliance. The team was responsible for finding issues, fixing them, and teaching the client best practices.

    Cybersecurity Services for Software Development Company

    • Application Testing Cybersecurity
    • $10,000 to $49,999
    • July - Aug. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They communicated effectively and provided exactly as they advertised in a timely manner."

    CIO, Registry Connection Inc.
    Dale Sarver
    • Software
    • Alberta, Canada
    • 1-10 Employees
    • Online Review 
    • Verified

    Packetlabs Ltd. provided cybersecurity services to a software development firm. They identified the security risks in the client's network infrastructure and software tools and suggested actions to fix them.

    Security Testing for Visual Effects Company

    • Cybersecurity
    • Confidential
    • May 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "A remarkable aspect of Packetlabs Ltd. could be their deep technical knowledge and expertise."

    Chief Systems Engineer, Rocket Science VFX
    Gerald Avancena
    • Arts, entertainment & music
    • Toronto, Ontario
    • 51-200 Employees
    • Online Review 
    • Verified

    Packetlabs Ltd. provided security testing for a visual effects company. They tested three web apps, implemented a penetration test against external and internal IPs, and conducted an email phishing campaign.

    Application Testing for Government Company

    • Application Testing Cybersecurity
    • Confidential
    • Apr. - May 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They provide instant responses to our questions and needs."

    Executive, Government Company
    Anonymous
    • Government
    • Toronto, Ontario
    • 5,001-10,000 Employees
    • Online Review 
    • Verified

    A government company hired Packetlabs Ltd. to perform a penetration test on a web application. This included discussing findings and recommending and validating remediation.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    40
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    February 3, 2025
    Business Entity
    Business Entity Name Packetlabs Ltd.
    Jurisdiction of Formation Canada
    Date of Formation November 4, 2011
    Status Active
    Last Updated May 19, 2020
    ID 2304651
    Credit Report Results
    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (2)

    41 - 49

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