Oxtale

BACKGROUND

Please describe your company and position.

I am the e-commerce manager of Neon Signature

Describe what your company does in a single sentence.

Neon Signature is an online shop selling custom neon signs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxtale to accomplish?

• Increase inbound inquiries
• Increase sales
• Google ads

SOLUTION

How did you find Oxtale?

Referral

Why did you select Oxtale over others?

• Great culture fit
• Company values aligned

How many teammates from Oxtale were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxtale's online advertising services for Neon Signature encompasses the development of a comprehensive campaign strategy, creative content development, campaign management, performance tracking and reporting, optimization, budget management, and effective communication and collaboration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased brand visibility, engagement and a positive ROI from our digital ad spend.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they provided excellent ETA’s delivered right on time. They managed our campaigns promptly and took care of everything along the campaign management process.

What was your primary form of communication with Oxtale?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication is clear and prompt. I think having an agency of record that is completely responsive and innovative is essential for growth.

Are there any areas for improvement or something Oxtale could have done differently?

I can’t think of anything!