Oxagile

BACKGROUND

Please describe your company and position.

I am the CEO of AVER

Describe what your company does in a single sentence.

AVER is a Latvia-based real estate agency specializing in selling residential and other properties on behalf of sellers, providing valuation, marketing, sales strategy, legal support, and end-to-end transaction services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish?

• We wanted to automate the handling of inbound and outbound calls so we could respond to potential buyers and sellers faster, qualify leads during the conversation, regularly follow up on interested prospects, and reduce the amount of calling routine our real estate agents had to handle manually.

SOLUTION

How did you find Oxagile?

Online Search

Why did you select Oxagile over others?

• Good value for cost
• Ready-made AI calling accelerator

How many teammates from Oxagile were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxagile implemented the AI call center for us using their AI-driven technology accelerator Austra Nova. The solution automates inbound and outbound calls, scheduled follow-ups, and real-time lead qualification. The scope also included custom integration with our CRM and AI-driven optimization of call scripts for sales workflows. The team trained the AI agent using our existing sales educational materials and adapted the knowledge and sales techniques into AI-ready call scripts and conversation flows.

They also iteratively tested and refined them by manually reviewing call recordings, adjusting scripts and responses, and running tests with small groups of prospects.

Key deliverables included:

• An AI call center driven by Oxagile’s technology accelerator, with automated inbound and outbound calling, lead qualification, and follow-up workflows
• Integration of the AI calling agent with our CRM
• AI-adapted call scripts and conversation flows
• Manual testing, call recording analysis, and call script optimization based on test results and feedback from the internal sales team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After release, the solution has achieved a reach rate of around 55% and a cost of roughly $10 per qualified lead. The AI agent can handle around 100 calls per phone number, helping us scale calling activities without increasing the sales team’s workload.

The system has also generated at least three solid deals per month that can be traced back to conversations initiated by the solution. These leads also move faster because prospects don’t have to wait for a salesperson to call them back. At the same time, our cost per lead has decreased.

Another benefit is the flexibility to adapt calling scripts, voice, and language settings for new markets without requiring a new development cycle, which also saves our sales budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project well, communicated clearly, and consistently delivered on time. They were responsive to our feedback and flexible in adapting to our requirements.

What was your primary form of communication with Oxagile?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how quickly Oxagile became more than just a technology partner. They took the time to really understand the business and sales processes and approached the project as a team member invested in its success. AVER's sales team, for example, reviewed call recordings based on AI-optimized sales scripts and shared feedback, which Oxagile actively incorporated into subsequent script optimization iterations.

We also really appreciated how their use of Anthropic’s Claude throughout the development process helped move much faster than we expected. The result is a solution that feels customized to the way the agency works, with a level of speed and flexibility that we didn’t think was possible for a company of our size.

Are there any areas for improvement or something Oxagile could have done differently?

One area for improvement is the agent’s sensitivity to interruptions, such as background noise or side conversations. Still, this is not a critical issue, because we are already working together with Oxagile to improve it.

BACKGROUND

Introduce your business and what you do there.

I’m the CPO of a company that provides connectivity and cloud services for media companies, enabling global collaboration, content creation, and delivery, with specialized solutions for the broadcast and film industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish for your company?

We needed an extension of our existing software development team.

SOLUTION

What was the scope of their involvement?

Oxagile has extended our existing development team with both frontend and backend developers to deliver the MVP for a media-centric B2B software platform. The team is embedded with our in-house development team, working directly on all aspects of the software engineering requirements.

What is the team composition?

We work with 2–5 teammates from Oxagile.

How did you come to work with Oxagile?

Oxagile was referred to me, and I chose them because of their prior work in adjacent and relevant industries.

What is the status of this engagement?

We started working with them in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The injection of Oxagile’s team has created immediate velocity in our development schedule. The output from the engineering team has improved in both quality and quantity, and each subsequent engineer has added to the team’s success trajectory. Before Oxagile joined, we were bottlenecked in our backlog from design to engineering due to resource capacity constraints. Oxagile has unlocked this capacity for us and our team velocity. We simulate the probability of delivery of the MVP biweekly, and the addition of Oxagile’s team has brought our probability of success within the simulation above the 90th percentile.

How did Oxagile perform from a project management standpoint?

We communicate with Oxagile via in-person and virtual meetings.

What did you find most impressive about them?

The quality of the candidates we’ve interviewed for the project and their ability to quickly adapt to the working style and environment of our development teams are impressive.

Are there any areas they could improve?

We needed to establish a shared language and artifacts to track and manage the candidate process and ongoing team management requirements, which we could’ve done earlier. However, once we’ve put these in place, the process has been seamless.

BACKGROUND

Please describe your company and position.

 I am the VP of Engineering of a software company 

Describe what your company does in a single sentence.

Provide a secure communication platform designed to enable privacy-focused, real-time collaboration for businesses, governments, and professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish?

• webrtc project
• help in developing other features

SOLUTION

How did you find Oxagile?

Online Search

Why did you select Oxagile over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Oxagile were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The initial scope of work consisted of:

WebRTC Framework Integration:

• Design and implement real-time communication features (audio and video calls) using WebRTC.
• Optimize WebRTC performance for low latency, stability, and cross-platform compatibility.

Conference Call Features:

• Develop multi-party audio and video call capabilities.
• Implement features like participant management, mute/unmute, and screen sharing.

Audio and Video Optimization:

• Apply advanced encoding/decoding techniques to minimize bandwidth usage.
• Optimize audio quality through echo cancellation, noise suppression, and adaptive jitter buffering.
• Ensure smooth video streaming with scalable resolution adjustments.

After that work was done we focused on other parts of the product with the team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We prioritized both technical and process-oriented measurements to ensure the project's success. On the technical side, we evaluated the team’s ability to deliver a high-quality product with clean, maintainable, and efficient code. Simultaneously, we assessed personal and professional qualities to ensure they aligned with our existing team culture. Overcoming several challenges, we refined the team structure and optimized processes to achieve the ideal setup. As a result, we successfully delivered the product and now transitioned into an ongoing development phase to enhance and expand its features further.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxagile's project management team plays an integral role throughout every phase of the project timeline. They are highly skilled professionals who actively engage in managing the team with a strong sense of involvement. Their approach is structured, with well-defined procedures and deliverables provided on a weekly or biweekly basis. Additionally, they demonstrate exceptional flexibility and attentiveness, carefully listening to and addressing the needs of the end customer.

What was your primary form of communication with Oxagile?

In-Person Meeting

What did you find most impressive or unique about this company?

Oxagile is a really highly customer-focused company. They are not only offering specialists across various disciplines but are also deeply involved in the project’s success. 

Are there any areas for improvement or something Oxagile could have done differently?

Nothing that comes to my mind

BACKGROUND

Please describe your company and position.

I am the General Manager of a software company.

Describe what your company does in a single sentence.

Our company helps businesses turn ordinary customers into raving fans by collecting and launching reviews, surveys, and UGC onto clients ecommerce stores and websites—all in one simple platform. Build trust with product and company reviews.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish?

• Expand our platform's capabilities with 3rd party integrations
• Improve UI/UX
• Increase user engagement on features that will benefit their bottom line

SOLUTION

How did you find Oxagile?

Referral

Why did you select Oxagile over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Oxagile were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxagiles scope of work included start to finish dev work on improvements within our compny as well as Dev. Ops to keep the systems running well through our cloud system. Oxagile is responsible for managing development tasks, initiating development investigation and ideation with our internal team. They handled testing, bug fixes and backlog management. Key deliverables included detailed daily reports on progress, multiple development releases each week and consulting on best practices for managing our projects tech dept, security and configuration in our hosting environments. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The primary measurable outcome came into the form of releases each week based on goal setting as well as the number of bugs created <> fixed with each release. They are very diligent in how they test, code review and deliver their opinions on best practices. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxagile is precise when it comes to delivery and estimation of tasks. Anytime we had needs, they responded very timely with input and action items. Very helpful!

What was your primary form of communication with Oxagile?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The biggest advantage of working with Oxagile was their input to our objectives. They are always very thoughtful as they curate their input based on exactly what we're trying to do. Additionally, they are responsible and always approachable when issues arise needing fixes. For a start-up envirionment this is crucial. 

Are there any areas for improvement or something Oxagile could have done differently?

Overall, Oxagile has been a fantastic development and project management partner. It is exactly what I would be looking for if I had to start all over again.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Engineering of DoubleVerify

Describe what your company does in a single sentence.

Our software helps brands improve the effectiveness of their online advertising, giving them clarity and confidence in their digital investment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish?

• Source additional skill sets in technologies not used by Double Verify at the time.
• Assist with project management and quality control for the project.
• Scale up our development team to rebuild Double Verify analytics platform from the ground up.

SOLUTION

How did you find Oxagile?

Referral

Why did you select Oxagile over others?

• Great culture fit
• Good value for cost
• Skills and professionalism of employees

How many teammates from Oxagile were assigned to this project?

16

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxagile provided engineers to augment existing teams at Double Verify. They also provided two fully off shore teams responsible for web application development and BI tayer development with Looker. In addition, Oxagile provided a QA team responsible for both manual and automated QA for the project.

The project involved a full redesign and redevelopment of Double Verify analytics platform from the ground up, with a completely new tech stack.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new analytics platform was delivered and launched. It has allowed Double Verify to increase the scale and introduce new features that were not supported by the previous platform. It has also drastically cut down on time to market for new platform integrations and cut infrastructure costs by millions of dollars per year.

The new platform provides our customers with a better user experience and faster access to their data. The new platform makes the data available to customers within hours, rather than days and supports time zone specific day boundaries. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Oxagile team has delivered components generally on time. Their project management team worked closely with us to remove inefficiencies and improve communication between teams during development process. They were especially instrumental in helping us deal with a sudden severe interuption to the project due to the Russian invasion of Ukraine in 2022.

What was your primary form of communication with Oxagile?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The efficiency of Oxagile recruiting, vetting, and training personnel, resulting in the highest quality of their engineering talent, was impressive. Every single engineer we have worked with is a top-notch professional. Every candidate presented to us for the project was of a high quality and required minimal vetting on our end.

Are there any areas for improvement or something Oxagile could have done differently?

Not at this point. Any areas of inefficiency were proactively addressed by the Oxagile project management team throughout the project duration and effectively resolved.

BACKGROUND

Please describe your company and position.

I am the CTO of Platform161

Describe what your company does in a single sentence.

Online advertising solutions for advertisers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish?

• Implement and maintain our technical solutions (mainly client facing SaaS) for advertisers

SOLUTION

How did you find Oxagile?

Contacted by the vendor

Why did you select Oxagile over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Oxagile were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development and maintenance of a B2B SaaS application, with a UI/API/Backend layers architecture, including an open API for clients;
• Development and maintenance of backend tasks and flows, such as a data pipeline, or various technical integrations with 3rd parties.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

NA

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oxagile gives us the freedom to directly onboard their engineers into our existing team, technology/tooling and processes, which makes it easier for us to proceed with our projects.

Their account manager is also really keen on making sure that the integration and deliverables are going fine, and that their engineers are feeling and fitting well into the projects, which eventually benefits both sides.

What was your primary form of communication with Oxagile?

Virtual Meeting

What did you find most impressive or unique about this company?

• All the engineers we worked with were really skilled in their field, and they could all work with autonomy when enough space/confidence was given on our side.
• They care about their people. And an happy employee is definitively more engaged and productive.

Are there any areas for improvement or something Oxagile could have done differently?

Nothing really noticable coming to my mind. Our relationship with Oxagile has been excellent from the very beginning.

BACKGROUND

Please describe your company and position.

I am a department head of AIIR Analytics

Describe what your company does in a single sentence.

The company offers research and consulting services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish?

• We approached Oxagile with the goal of launching an MVP version of our new semi-automatic assessment platform, aimed at creating a quick market feedback loop. Additionally, we sought to enable a new consulting service tailored for our target customers. Oxagile's expertise and capabilities were crucial in helping us achieve these objectives effectively

SOLUTION

How did you find Oxagile?

Referral

Why did you select Oxagile over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Oxagile were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oxagile's team undertook the responsibility of crafting an intuitive end-user experience by integrating an assessment module. They conceptualized and executed a comprehensive succession planning functionality, prioritizing  process transparency and data security as key requirements. This  encompassed various modules including user management, company management, assessment management, and succession plan management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within just 10 months, Oxagile delivered a fully functional system that is now significantly enhancing the value we offer our clients. Utilizing a cloud technology stack, we achieved a remarkable 30% cost saving. This success has not only surpassed our business targets but has also unlocked a new revenue stream, pushing the boundaries of what our industry can accomplish.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thanks to the Agile methodology chosen by Oxagile's team and our own product team, we were able to swiftly implement features, gathering rapid feedback and scaling accordingly based on this input

What was your primary form of communication with Oxagile?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Oxagile’s careful, innovative, tireless, and consistent execution has positioned them as a vital partner to our business. This is essential for us, as our clients demand the highest quality technology, and having the shared confidence that we can meet their needs is invaluable

Are there any areas for improvement or something Oxagile could have done differently?

No, there are no areas for improvement

BACKGROUND

Please describe your company and position.

I am the Chief Product Officer of ChestPal

Describe what your company does in a single sentence.

ChestPal Ltd is a MedTech company that creates medical devices and software for respiratory monitoring, classification, recording, and automatic computer analysis of lung sound recordings and spectrograms, powered by its proprietary algorithm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish?
Software development and support

SOLUTION

How did you find Oxagile?

Referral

Why did you select Oxagile over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Oxagile were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New Scalable Architecture

• Oxagile software development team developed a fast and scalable architecture to handle an increased number of users.
• They implemented automatic scaling to ensure additional resources are provisioned quickly and efficiently during user growth.
• The system achieved target performance testing metrics.

Backend and Infrastructure Optimizations

• Oxagile software development team decomposed the backend into microservices and deployed them using container apps.
• They automated the build and deployment processes of microservices,
• Set up monitoring, logging, and backups, and
• Transitioned to a new service for request proxying and attack protection for increased security and reliability.

Internal Refactoring and Performance Improvements

• Oxagile software development team conducted internal refactoring focused on improving architecture following SOLID principles, and
• Performed application and database refactoring to enhance performance.

Monetization System for the U.S.

• Oxagile software development team developed a new subscription-based monetization system for the U.S. market,
• Implemented user and organization management, and
• Integrated with Stripe.

Mobile Application Enhancements

• Oxagile software development team adapted UI for various smartphone screen sizes,
• Rewrote network connection-related code using the updated API for asynchronous calls,
• Implemented pagination for loading data from the network, and
• Added new functionality that tangibly improved user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successul product launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Consistent, on-time, high-quality delivery. The team goes above and beyond to ensure that both deadlines and product requirements are met. 

What was your primary form of communication with Oxagile?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Highly skilled team members that care about your project and deliver consistently great results.

Are there any areas for improvement or something Oxagile could have done differently?

Hard to wish for more. :)

BACKGROUND

Please describe your company and position.

I'm an executive at Consumer Fusion

Describe what your company does in a single sentence.

Consumer Fusion is a Reputation Management company that helps businesses improve their online reputation with a suite of tools and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oxagile to accomplish?

• Build a software that can be used by our clients to track progress
• Maintain our software
• Build a mobile app

SOLUTION

How did you find Oxagile?

Online Search

Why did you select Oxagile over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Oxagile were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Oxagile created a robust software for our clients to use to monitor and manage their online reputation. This included: 

• Setting up integrations with 3rd party systems and APIs 
• Creating and maintaining a mobile app 
• Reporting and monitoring features for our users

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some of the measurable items were if the new feature had user adoption once it was released and the satisfaction from our clients if we built any custom features or integrations for their business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items are delivered on time and we work in 2 week sprints. We have weekly meetings to discuss current items in development and upcoming stories on our roadmap. In addition, we communicate almost daily with messaging apps and project management tools like Asana and Jira.

What was your primary form of communication with Oxagile?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re a great resource for companies like ours that are looking for a vendor to handle development of a product. We have a small team, so working with a company like Oxagile that has a highly talented bench of developers, project managers, designers, and business analysts, it helps us be able to scale up or scale down depending on the workload we have that quarter.

Are there any areas for improvement or something Oxagile could have done differently?

None. 

BACKGROUND

Introduce your business and what you do there.

I’m the global product owner and solution architect for Globecast, a telecommunications company. We provide managed services and cloud solutions for the broadcast, media, and entertainment industries, handling content acquisition, integration, distribution, and delivery for live and on-demand media across multiple platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oxagile?

We needed help developing an in-house cloud-based media asset management (MAM) and workflow orchestration system.

SOLUTION

What was the scope of their involvement?

Oxagile helped guide us through a complex agile project with tight sprints and a large backlog. The team delivered infrastructure as code, an entire software stack, and support.

What is the team composition?

We worked with 6-10 teammates from Oxagile.

How did you come to work with Oxagile?

We found them through an online search. We chose them over other options because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We worked together from September 2017–September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Oxagile delivered functionality.

How did Oxagile perform from a project management standpoint?

They were very professional and transparent. The project was on time but adaptable to changes. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Oxagile’s guidance on the agile process and understanding of our requirements were impressive.

Are there any areas they could improve?

No, there weren’t any.