Ouvriex

BACKGROUND

Introduce your business and what you do there.

I'm a department director at CONNECT Professional Services, an IT services company. We specialize in deploying and operating advanced technology solutions, focusing on networking and partnerships with leading vendors like Cisco.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ouvriex?

We needed help with outsourcing our sales team to offload them from our payroll.

SOLUTION

What was the scope of their involvement?

Ouvriex provided us with sales team outsourcing services. The team handled all HR aspects.

What is the team composition?

We worked with 2–5 teammates from Ouvriex.

How did you come to work with Ouvriex?

We found them through an online search. We chose them over other options because they had high ratings, were close to my geographic location, had pricing that fit our budget, had a great culture fit, provided good value for cost, were referred to me, and had company values aligned with ours.

How much have you invested with them?

We spent around $50,000–$199,999.

What is the status of this engagement?

We worked together from July 2021 to June 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ouvriex's work resulted in high team satisfaction. We measured it through regular pulse surveys, eNPS scores, turnover rates, and quarterly feedback sessions. We noticed better team morale and lower attrition during the project compared to previous similar engagements. Additionally, qualitative feedback from employees was consistently positive regarding payroll accuracy and HR responsiveness.

How did Ouvriex perform from a project management standpoint?

Ouvriex's project management was good. We mainly communicated through virtual meetings.

What did you find most impressive about them?

What stood out about Ouvriex was their ability to provide true end-to-end support. They didn't just handle recruitment; they managed payroll, ensured full compliance with Egyptian labor laws, and even offered legal and taxation advisory services. Having a single partner for all those needs made the project much more efficient.

Are there any areas they could improve?

No, there weren't any.