ORTEZ INFOTECH PRIVATE LIMITED

BACKGROUND

Please describe your company and position.

I am the Director, Stride Hotels of Stride Hotels

Describe what your company does in a single sentence.

Stride Hotels provides outstanding hospitality experiences at our five properties located in Kerala. Our offerings encompass AMREZY RESORTS & SPA in Vythiri, featuring 22 rooms, MISTY LAKE RESORT in Munnar with 27 rooms, Vythiri Holiday RESORT in Wayanad boasting 48 rooms, Ananda Cherai in Ernakulam showcasing 20 rooms, and Bamboo Dale in Munnar, which offers 12 rooms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ORTEZ INFOTECH PRIVATE LIMITED to accomplish?

• PMS
• Front office Management
• Online Accounting

SOLUTION

How did you find ORTEZ INFOTECH PRIVATE LIMITED?

Referral

Why did you select ORTEZ INFOTECH PRIVATE LIMITED over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from ORTEZ INFOTECH PRIVATE LIMITED were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ortez PMS has been a game-changer for our hotel operations at Stride Hotels from 2015. Its intuitive interface and comprehensive features have streamlined our day-to-day tasks, from front office reservation management to housekeeping schedules.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The integrated accounting solutions offered by Ortez PMS have notably enhanced our staff productivity and communication across departments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ortez PMS has significantly contributed to optimizing day to day operations of all Stride hotels properties, elevating our guest experience, and ultimately driving our business success. We highly recommend Ortez PMS to any hotel seeking reliable, user-friendly, and feature-rich Hotel management software.

What was your primary form of communication with ORTEZ INFOTECH PRIVATE LIMITED?

In-Person Meeting

What did you find most impressive or unique about this company?

The responsive customer support team has been incredibly helpful whenever we've needed assistance or guidance.

Are there any areas for improvement or something ORTEZ INFOTECH PRIVATE LIMITED could have done differently?

Yes

BACKGROUND

Please describe your company and position.

I am the Managing Director of Prasanth Group

Describe what your company does in a single sentence.

At Prasanth Group, We have been using Ortez PMS software since 2007, starting with Hotel Sabari Park in Trivandrum. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ORTEZ INFOTECH PRIVATE LIMITED to accomplish?

• Software
• Pms
• Bar billing

SOLUTION

How did you find ORTEZ INFOTECH PRIVATE LIMITED?

Referral

Why did you select ORTEZ INFOTECH PRIVATE LIMITED over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ORTEZ INFOTECH PRIVATE LIMITED were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

One of the standout features of Ortez PMS is its user-friendly interface, which makes it easy for our staff to navigate and use the software effectively. Ortez PMS with its real time updates ensure that we always have the latest information on room availability, guest preferences, and financial data, allowing us to make informed decisions quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The seamless integration of Ortez PMS modules, including front office, accounts, and POS, has streamlined our entire workflow. The Front Office module enables us to manage reservations, check-ins, and guest management with ease. The system's intuitive interface ensures that our front desk staff can handle tasks efficiently, resulting in smoother operations and enhanced guest satisfaction. The ability to generate detailed financial reports at the click of a button has significantly improved our decision-making capabilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Over the years, we've deployed Ortez PMS in 8 more properties including Hotel Prasanth, Asliyya Grande, Hotel SreePadmanabha, Hotel Palazhi, Highness Inn etc. 

What was your primary form of communication with ORTEZ INFOTECH PRIVATE LIMITED?

In-Person Meeting

What did you find most impressive or unique about this company?

The POS module seamlessly integrates with our restaurant and bar operations, allowing us to manage orders, track inventory, and process payments seamlessly. The real-time updates and inventory management tools have helped us reduce waste and optimize our profitability.

Are there any areas for improvement or something ORTEZ INFOTECH PRIVATE LIMITED could have done differently?

Ortez PMS software's module significantly enhances reporting and streamlines the functioning of all our bar properties, ensuring efficient operations across the board.