Contact ORCENVA
Get a real-time quoteBusiness Process Improvement | Human-Reviewed
ORCENVA is a Canada-based business operations improvement service helping small businesses solve recurring operational problems through fixed-scope, personalized, human-reviewed Guided Solutions.
We help businesses improve customer enquiries and follow-ups, reduce workflow bottlenecks and key-person dependency, strengthen service quality, improve project delivery controls, and plan practical AI adoption.
Our five Guided Solutions address one defined operational problem at a time. Each includes a structured assessment of the customer's situation, a personalized improvement plan, practical implementation guidance, human review, and a 21-day review checkpoint.
Why ORCENVA?
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Fixed pricing from CAD $395 to $595.
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Direct online purchase without mandatory sales calls.
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Personalized recommendations, not generic templates.
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Asynchronous delivery with practical PDF guidance.
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No mandatory CRM purchase or software implementation.
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Nearly 20 years of operations and customer experience leadership experience.
Based in Markham, Ontario, Canada, ORCENVA serves businesses in Canada, Hong Kong, and other international markets through remote delivery.
Operations First. AI Enabled.
Explore our Guided Solutions: https://www.orcenva.com/collections/guided-solutions
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
2 - 9
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Year founded
Founded 2026
Service Lines
- AI Consulting
- 20%
No Focus Areas have been added yet…
Industries
- Business services
- 25%
- Medical
- 20%
- Financial services
- 15%
- eCommerce
- 15%
- Information technology
- 10%
- Retail
- 10%
- Non-profit
- 5%
Clients
- Small Business (<$10M)
- 100%
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Our Story
ORCENVA is founder-led by Kathy Li, an operations and customer experience professional with nearly 20 years of leadership experience across banking, financial services, telecommunications and e-commerce. Her background spans Canada, Hong Kong, Mainland China and India, including multi-site operations and teams of up to 200. Kathy personally reviews each Guided Solution, combining real operational judgement with practical AI-enabled support. English, Cantonese and Mandarin support is available.
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