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Automation & AI that run Business

Most teams I meet have the tools. They have the people. What they don't have is the connective tissu:

  • Process design
  • System integration
  • AI used as real workforce capacity and not just a chatbot 
  • SOPs and coaching that let the people you already have run it without you babysitting

I meet the system where it is — whether that's building from scratch, fixing what's half-working, or rebuilding the parts that quietly stopped serving you.

  • Min project size
    $1,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    Freelancer
  • Year founded
    Founded 2023

Overview by:

Reviewer avatar
Mitch Schwartz

No Focus Areas have been added yet…

Industries
Business services
50%
Information technology
20%
Education
10%
Manufacturing
10%
Non-profit
10%
Clients
Small Business (<$10M)
70%
Midmarket ($10M - $1B)
30%

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Our Story

We’re Ops Machine. We design AI-native workspaces, process automation, and custom apps that let teams work through systems, not for them. 

Founded and led by Mitch Schwartz, our team blends process design, AI integration, and team alignment to amplify people’s output. 

Client wins include cutting a four‑day web task to 30 minutes and doubling monthly output. 

We prioritize durable systems, and collaborative human-first AI that feels like part of the team.

Meet the Team

Mitch Schwartz

Mitch SchwartzOwner

What Sets Us Apart

Diagnosis before prescription

Half the time the real problem isn't AI - it's a process gap or a conversation that should have happened six months ago. We map how the work actually runs before recommending anything, and we'll talk you out of a build as often as into one. You get an honest answer, not a sales pitch.

Builder and strategist in the same person

Most consultants hand you a deck; most developers hand you a tool. We do both - technical enough to ship Make.com automations and AI workspaces, and in the room with your team so it survives contact with how they actually work. Nothing we install depends on people becoming someone they aren't.

AI that feels like a teammate, not a tool

Most automation hides in the background and expects your team to adapt. We build AI into the workflow with clear handoffs and human review where it matters - automations that flag a person when they need help. It should feel like a capable teammate in the work, not magic software nobody trusts.

Contact Ops Machine

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