Contact Operational Clarity Partners
Get a custom proposalEmbedding operational clarity in growing SMEs
Operational clarity for businesses that have outgrown founder-led execuion.
We help established UK SMEs, typically £1m–£20m revenue, 10–200 people, trading for two or more years, build the operating foundations needed to scale and step into their next chapter with less chaos, reduced founder dependency, and lower execution risk.
What we do
Most scaling problems are not just strategy problems. They are operating problems. The structure is unclear, accountability is diffuse, delivery depends on the wrong people, and the business has been built around its founder rather than around a system that can outlast any individual within it. We help with both: clarity on strategy and the operational system to deliver it.
How we do it
We work alongside you and your leadership team in a structured sequence diagnosing what is actually happening, agreeing where the priority lies, and building the foundations with you rather than handing them over.
Phase 1: Explore and Diagnose
Phase 2: Clarify & Design
Phase 3: Implement & Change
Phase 4: Stay with it
Most engagements move through all four phases over a period of three to six months. Some clients continue with lighter-touch retained support beyond that. The pace is driven by the business.
What makes this different
We diagnose, clarify, and then stay in the business to help build and embed the changes. We are partners, not a junior team managed from a distance, with access to trusted specialist associates where the work requires it. We have lived experience of scaling B2B professional services businesses. We have sat in the seat. We know what it is like to be the founder holding everything together, and we know what it takes to change that without braking what already works.
What outcome you can expect
Clarity on where the real problems sit. A prioritised, realistic plan. Structured support that does not create more work for you. Progress that holds beyond the engagement. And a business that is less dependent on any single person, including you.
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Min project size
$1,000+
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Hourly rate
$200 - $300 / hr
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Employees
2 - 9
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Year founded
Founded 2026
No Focus Areas have been added yet…
- Business services
- 75%
- Education
- 25%
- Midmarket ($10M - $1B)
- 50%
- Small Business (<$10M)
- 50%
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Our Story
Founded by Astrid Obradovic and James Neville, the firm pulls together a wealth of senior operational experience including a pool of fractional c-suite associates and recommended partnerships.
James is a senior operational leader with experience across finance, legal, HR, IT, compliance, and global operations in growth-focused SMEs.
Astrid is a senior operational leader with broad experience across customer relationships, operating systems & architecture and executive coaching.
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