OnGoing (Ireland) Ltd

We're a small consultancy based in West Waterford, focused on the needs of local SMEs to meet the demands of traditional customer care while embracing the benefits of modern hybrid business culture. We harness our decades of experience in business process improvement to bring SMEs a people-centred methodology for optimising their business culture.

Our analysis toolkit gives us insight into any aspect holding you back from meeting your full potential. It all begins with quality dialogue. Like any successful relationship, cooperation & collaboration are invaluable, but we don’t expect you to do all the work. We know it is our responsibility to bring something new to your table, and the time spent on research & enquiry is only the beginning. We’ll bring improvements, strengthen weaknesses, & ease pinch points by understanding your business.

Our “3 eyes” methodology will help you work smarter & understand how to optimise your organisation. We've many strings to our bow & a network of experts in our quiver. Our Senior Analyst has over 20 years experience as a continuous improvement practitioner, & believes in “people-centred business process improvement”, which means harnessing & developing your team’s expertise & putting it to work as effectively as possible. Our approach considers all aspects of a business’ culture. As your partner we bring our experience to bear on your opportunities to improve. Together we plan & implement the right solutions for now & into the future.

After working with us you will have identified obstacles in the way of your business & have plotted a path around them. We can work with you for as long as it takes to navigate that path. You will have a better-prepared & more involved team. You will have optimised all your business processes & found the simplest, most productive way to work. You will have a well-balanced business culture & a happy working environment. You will have taken strides to make the most of your business.