OneWave AI

BACKGROUND

Please describe your company and position.

I am the President of Slidr

Describe what your company does in a single sentence.

Slidr is a turnkey electric microtransit company that provides fully managed on-demand and fixed-route shuttle services to universities, hotels, and planned communities, including vehicles, W-2 drivers, insurance, and software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneWave AI to accomplish?

• Build a repeatable AI strategy we could keep running after the engagement ended
• Train the team to use AI tools day to day so we could operate leaner without adding headcount

SOLUTION

How did you find OneWave AI?

Referral

Why did you select OneWave AI over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from OneWave AI were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

OneWave came in for both AI strategy and hands-on build work. The engagement started with an assessment of how we were running operations and where we were leaning on stacked third-party software subscriptions that didn't talk to each other. From there they helped us rebuild core systems in-house instead of renting them. Key deliverables: - A custom HR and applicant tracking portal to replace our outside hiring software - A driver scheduling system built around how our shuttle operations actually run - An internal CRM for managing our sales pipeline across universities, hotels, and community accounts - Team training on AI tooling so our people could actually use and extend what was built rather than depending on outside help - Ongoing monthly strategy sessions that continue past the original engagement The work was a mix of building alongside us and teaching us to build, which is why it stuck after they were done.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest one was efficiency. Our team is running at roughly 3x the output we had before the engagement, without adding headcount to do it. Beyond that: - Replaced multiple third-party software subscriptions with systems we now own outright, which cut recurring monthly software cost - Brought HR, scheduling, and CRM fully in-house, so we no longer wait on outside vendors to change how our own tools work - Adoption held after the engagement ended, which is the part I did not expect. The tools are still in daily use and we are still building on them ourselves - Monthly strategy sessions are still running, so the relationship kept producing value past the original scope If you want a cleaner one-liner for the top: "Roughly 3x efficiency gain across the team with no added headcount, and every system they helped us build is still in daily use."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was straightforward and low friction, which is what I wanted. They hit their timelines and I never had to chase anyone for a status update. The part that stood out most was responsiveness. When we changed direction or realized a system needed to work differently than we originally spec'd, they adjusted without turning it into a scope fight. Gabe and the team were accessible when I needed them, not just during scheduled check-ins. They also did a good job of meeting us where we were. We are a small operations team, not a software company, so they explained decisions in terms we could act on instead of handing over technical output and walking away. The monthly cadence we still run is a good indicator of how it went. That relationship continued because the communication was easy, not because it was contractually required.

What was your primary form of communication with OneWave AI?

Virtual Meeting

What did you find most impressive or unique about this company?

They taught us to build instead of building for us and leaving. Most consulting firms make you dependent on them. The deliverable is the deliverable, and the next time you need a change you are back on the phone opening a new scope. OneWave did the opposite. They built alongside our team and trained us on the tooling, so when the engagement ended we could keep going without them. That is why the work stuck. A year out, the systems are still in daily use and we are still extending them ourselves. That does not happen with most agency engagements. The other thing is that they actually understood our business. We run electric shuttle operations, not software. They didn't hand us a generic AI strategy deck. They looked at how we hire drivers, how we schedule routes, how we track deals, and built for that.

Are there any areas for improvement or something OneWave AI could have done differently?

Nothing significant. If I had to pick something, the volume of new tooling came fast at the start and our team needed a beat to catch up. That was more about our capacity than their delivery, and they adjusted once we said something.