OneUp Networks

BACKGROUND

Please describe your company and position.

I am the Managing Partner of a financial services company 

Describe what your company does in a single sentence.

Accounting & Tax Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneUp Networks to accomplish?

• No Downtime
• Knowledgeable Human SUpport
• Flexible Pricing
• Smooth Integration with apps and AI
• Better Security and speed of server
• Dedicated Server with all of our apps on unified server

SOLUTION

How did you find OneUp Networks?

Online Search

Why did you select OneUp Networks over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from OneUp Networks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been using OneUp Networks for approximately 5 years with around 60 users accessing our hosted environment. We run QuickBooks Enterprise and UltraTax CS on the same dedicated server, and the experience has been excellent. What stands out is their understanding of accounting workflows, reliable infrastructure, and responsive technical support. They have helped us simplify application management, remote access, backups, and user collaboration. The flexibility to support additional applications and integrations has also helped us create a more efficient technology environment for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increased team productivity by 40%, use of AI (claude) along with accounting apps by 60%, less costing, savings by 60% and focus increased to 100% as we need not handle IT issues anymore with OneUp Networks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OneUp Networks has been very organized throughout our engagement. Their team followed a structured approach during setup, migration, and ongoing management. They took the time to understand our workflow, applications, and user requirements before making changes. The migration and setup process was handled smoothly, and they kept us informed at each stage. Whenever we had specific requests, application updates, or configuration needs, their team responded quickly and worked toward practical solutions. Their proactive communication and technical knowledge have helped us maintain a stable environment for our users.

What was your primary form of communication with OneUp Networks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about OneUp Networks is their understanding of accounting and tax workflows. They are not just providing hosting infrastructure; they understand how applications like QuickBooks Enterprise and UltraTax CS are used by accounting teams and the importance of performance, reliability, and support during critical periods. Their ability to customize the hosting environment based on our requirements, support multiple applications on the same dedicated server, and assist with integrations has been extremely valuable. The combination of technical expertise, responsive support, and industry-specific knowledge is what makes them different from a typical hosting provider.

Are there any areas for improvement or something OneUp Networks could have done differently?

Not what I can think of as far. 

BACKGROUND

Please describe your company and position.

I am the Consultant of Finance Accru

Describe what your company does in a single sentence.

We do taxation and accounting for some business. We are more of a consultants to the businesses. A small company, not yet registered on large scale. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneUp Networks to accomplish?
Better Tax Filing with economical pricing

SOLUTION

How did you find OneUp Networks?

Online Search

Why did you select OneUp Networks over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Working on QuickBooks to perform some accounting and taxation work for our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our clients needed to review the work that we are doing for his business, they are located in US so OneUP Networks helped with cloud hosting of our applications that gave real time access to our clients with anytime anywhere access. Made it really smooth for better collaboration and reduced the hassle of sending files to and fro

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes delivered the server details with 2 hours

What was your primary form of communication with OneUp Networks?

Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge and availability for any support are commendable.

Are there any areas for improvement or something OneUp Networks could have done differently?

They could expand their business more as it is less likely heard to the audience right now