Application Management & Support Web Development
Less than $10,000
Mar. - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“I was impressed with their strong commitment to understanding our business requirements.”

Nov 4, 2023

Owner, E-Commerce Company

Ritchie

eCommerce
Atlanta, Georgia
1-10 Employees
Online Review

An e-commerce company hired Booklified to improve their customer engagement and sales growth. The team also implemented custom designs and built a CRM for the client.

Thanks to Booklified, the client saw a 25% increase in sales, a 20% improvement in customer satisfaction, and a 40% rise in traffic. The team’s project management was spot-on, and they set clear milestones and deadlines. Overall, their members were truly committed to delivering results.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Entrepreneur of the company.

Describe what your company does in a single sentence.

E-Commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Booklified to accomplish?

Improve Customer Engagement
Sales Growth

SOLUTION

How did you find Booklified?

Referral

Why did you select Booklified over others?

Great culture fit
Good value for cost

How many teammates from Booklified were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Booklified‘s team was pleasure to work with. They have implemented custom design and a built-in CRM that significantly improved our operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

25% increase in sales
20% improvement in customer satisfaction
40% increase in traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their PM was spot on with clear milestones, deadlines and timely deliveries.

What was your primary form of communication with Booklified?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their strong commitment to understanding business requirements.

Are there any areas for improvement or something Booklified could have done differently?

Sometimes there were small issues in the website. They were fixed quickly after reporting them.

RATINGS

5.0

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