Advancing Human-Centered Design and UX

OneSpring is a Human-Centered Design and User Experience consultancy that specializes in defining, designing, and developing digital strategies and software application in less time. At OneSpring, we truly believe that software has the ability to directly impact our world and daily lives in meaningful ways.

We are committed to making a positive impact on the world by helping individuals, corporations and government agencies create the most elevated software experiences in highly-effective and efficient ways. To that end, we employ a diverse background of highly-specialized and gifted consultants with experience across many industries and disciplines.

Some of our capabilities include:

  • Digital Strategy Definition and Roadmapping
  • Persona and Journey Mapping
  • User Experience Design and User Research
  • Customer Experience Strategy
  • UI Design
  • CMS Development (Drupal and WordPress)
  • Mobile Development

Agile Scrum Development Technologies: Drupal, Wordpress, HTML5, JavaScript, Bootstrap, YAML, CSS3, Angular, TWIG, MySQL, PHP, JQuery, Docker

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Alpharetta, GA
headquarters

Portfolio

Key clients: 

Commercial: Toyota, Coke, InterContinental Hotels, Equifax, Travelport Federal: IRS, USDA, DHS

How we approach UX and Design

This video was created to inspire organizations to think about design in a different way.  OneSpring is an Experience Design firm so everything we do has to be done with an emphasis on improving the human experience.  We had a blast creating this video and hope you enjoy it.

Reviews

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UI/UX Support for Gov-Centric IT Consulting Company

"They ... delivered outstanding service to our team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2019 - Feb. 2020
Project summary: 

Focusing on UI/UX and web design, OneSpring helped develop a website for an IT consultancy's third-party client. In addition to revamping the site's look and feel, they migrated data from Drupal 7 to Drupal 8.

The Reviewer
 
51-200 Employees
 
Washington, DC
Zarrar Husain
President & CEO, ITCON Services, LLC
 
Verified
The Review
Feedback summary: 

OneSping did an outstanding job of enhancing the site's user flow. They went above and beyond to drastically improve the CX. The team was very accommodating of the client's needs at all times and worked diligently to fulfill all requirements. Their integrity and service were truly impeccable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the President/CEO of ITCON Services, LLC. ITCON is an IT Services Integrator for the US Federal Government.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OneSpring?

We hired OneSpring to support our technical web development team with UI/UX design and theme development of websites for our end clients.

What were your goals for this project?

To creatively design a user interface with the end user experience in mind. Deliver a world class website which enhances the user experience for website visitors.

SOLUTION

How did you select this vendor?

This vendor was selected based on their experienced technical design and UI/UX capabilities as demonstrated by their past performance.

Describe the project in detail.

ITCON was engaged by USDA Rural Development to Modernize and Redesign their website using Drupal 8. This also required our team to focus on the UI/UX experience for end users as well as migrate all Drupal 7 data to Drupal 8.

What was the team composition?

Our team is comprised of business analyst, software testers, drupal developers and UI/UX designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our team was very impressed by the work and level of effort imparted by OneSpring. They did an outstanding job enhancing the customer experience and delivered outstanding service to our team.

How effective was the workflow between your team and theirs?

The workflow was very effective. OneSpring staff were always very accommodating to our client needs and worked very well with our team both in terms of understanding requirements and also making recommendations when design changes needed to be made.

What did you find most impressive about this company?

The quality of people, service and integrity.

Are there any areas for improvement?

No major recommendations for improvement because we had a great experience with them. They have done a great job developing UI/UX resource and they need to continue to focus on this so they can scale into a larger firm.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer