One Union Solutions is a specialist Importer of Record (IOR) and global trade-compliance partner for companies shipping IT, medical, automotive, and aviation equipment. We exist to solve a precise problem: how to import technology and regulated hardware into countries where you have no legal entity. As your Importer of Record, we take legal responsibility for the shipment—customs clearance, duties, taxes, HS classification, permits, and import documentation—so cargo reaches the data center, hospital, plant, or end site without involving the consignee and without you incorporating locally.
IOR is our primary service, not an add-on. We provide Importer of Record coverage in 190+ countries through licensed in-country capability and a 24/7 specialist team. Typical programs include cloud and data-center deployments, telecom and networking rollouts, medical-device imports, and time-critical IT hardware moves. Buyers engage us when a missed clearance window, an incorrect importer of record, or a denied entry would stop a live project. We plan the import path before goods move, manage authorities and brokers in-market, and stay accountable until delivery is complete.
Exporter of Record (EOR), Delivered Duty Paid (DDP), and white-glove delivery sit beside IOR for clients who need origin-to-site control. They support the same outcome: compliant, IOR-led movement of high-value equipment at global scale. EOR covers export liability where required; DDP packages freight, duty, and tax into one landed-cost delivery; white-glove handles sensitive kit that cannot take a standard carrier drop.
One Union Solutions is built for technology-led supply chains, not general merchandise. If you need a single IOR partner across 190+ countries—with trade compliance, local execution, and around-the-clock expertise—that is the work we do. Talk to us before you ship, not after customs holds the cargo.
"One Union Solutions' team is responsive and makes the local delivery and coordination much easier for us."
Oct 6, 2026
Director, IT Services Company
Anonymous
Information technology
India
51-200 Employees
Online Review
One Union Solutions has handled the import and delivery process for an IT services company. Their scope has included import documentation, customs clearance, compliance coordination, and more.
One Union Solutions has successfully delivered the required equipment without major coordination issues. The team has met the expected timelines and informs the client in advance of any documentation or coordination requirements. Their communication and coordination are commendable.
BACKGROUND
Introduce your business and what you do there.
I’m the director of an IT services company. We provide hosting, server, and database-related services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with One Union Solutions?
We needed help importing and delivering equipment.
SOLUTION
What was the scope of their involvement?
One Union Solutions has handled the import and delivery process for Cherry MC 1000 mice, Alcatel OS6560 PoE 600W power supplies, and Alcatel 400W AC backup power supplies. Their scope has included import documentation, customs clearance, compliance coordination, and support throughout the shipment process until the equipment was delivered to us. The team has also provided installation, setup, and post-delivery support for these items.
What is the team composition?
We’ve worked with 2–5 teammates from One Union Solutions.
How did you come to work with One Union Solutions?
We found them through an online search. Their pricing fit our budget, and our company values aligned.
How much have you invested with them?
So far, we’ve spent around $50,000 to $199,999.
What is the status of this engagement?
We started working together in September 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The main outcome for us is that the required equipment has been successfully imported, cleared through customs, and delivered to us in India. Documentation and local coordination have been handled properly, and we’ve received regular updates during the process. Since our work with them is still ongoing, the successful clearance and delivery of our equipment without major coordination issues has been the main measure of success for us.
How did One Union Solutions perform from a project management standpoint?
One Union Solutions has met the expected timelines for customs clearance and local delivery of the equipment. Whenever there are documentation or coordination requirements, their team informs us in advance and keeps us updated on the shipment status. We haven’t faced any major delays from their side, and the equipment has been delivered within the timeline communicated to us.Moreover, their project management has been good. Communication is clear, updates are timely, and they deliver within the timelines they commit to. Whenever anything is required from our side, they inform us quickly and coordinate it well.
What did you find most impressive about them?
One Union Solutions’ personal email updates, promised timelines, and cost per shipment have been impressive.
Are there any areas they could improve?
Their system of tracking is a bit laggy, but they still provide on-call and email updates, so it’s not a complete bad thing.
Do you have any advice for potential customers?
One Union Solutions’ team is responsive and makes the local delivery and coordination much easier for us.
RATINGS
5.0
"Very good experience importing HP EliteBook 645 G10 notebooks, HP E24m G4 FHD monitors, Cherry KC 1000 keyboards, Cherry MC 1000 mice, Alcatel OS6560"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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