That One Firm

BACKGROUND

Please describe your company and your position there.

We are a Gutter & Roof Cleaning company. I am the Co-Founder & COO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire That One Firm, and what were your goals?

SEO & Google Rankings. Our goal was to appear/remain on the first page of Google when people searched for Gutter & Roof Cleaning companies.

SOLUTION

How did you select That One Firm and what were the deciding factors?

We were referred by a trusted source. We decided to partner with That One Firm because they are professional, knowledgeable and personable.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We started with discovery phase and laid out our goals. That One Firm created the strategy, set expectations and target dates. Held monthly meetings to show progression towards attaining goals.

How many people from the That One Firm team worked with you, and what were their positions?

We worked directly with Chris, the owner and still do. However, Chris has a team that assists with delivering on our expectations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We achieved our goals within the stated target dates.

Describe their project management style, including communication tools and timeliness.

Great communication across the board along with illustrations of the work being performed and the progress from month-to-month.

What did you find most impressive or unique about this company?

Their personal and professional nature. We felt like they were just as invested as we were.

Are there any areas for improvement or something they could have done differently?

Nope, everything is above and beyond our satisfaction.