Omniscaled

BACKGROUND

Please describe your company and position.

I am the CEO of True Sea Moss

Describe what your company does in a single sentence.

Ecommerce wellness and supplement brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omniscaled to accomplish?

• Increase online sales and overall revenue through paid advertising.
• Improve ROAS and maximise advertising profitability.
• Acquire more new customers at a lower cost.
• Scale campaigns across Meta, TikTok, and Google efficiently.
• Strengthen brand awareness while driving consistent growth.

SOLUTION

How did you find Omniscaled?

Referral

Why did you select Omniscaled over others?

• High ratings
• Good value for cost
• Referred to me
• Really professional

How many teammates from Omniscaled were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kareem and his team run our Meta, TikTok and Google ads and have done an amazing job!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Kareem and his team scaled our paid advertising from around $200,000 a month in ad spend with a blended ROAS of 2.1x to $780,000 with a blended ROAS of 3.4x!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kareem replies really fast and constantly keeps us updated with Loom videos and frequent calls. Honestly, it's great working with him! Communication was excellent throughout the entire process and the team was always responsive, clear, and proactive.

What was your primary form of communication with Omniscaled?

Virtual Meeting

What did you find most impressive or unique about this company?

I really liked that they kept us updated 24/7 and also that they claimed they could help and actually did we are now in an amazing situation because of Omniscaled's help! What stood out most was the level of testing and optimisation that went into the campaigns. They consistently explored new approaches, monitored performance closely, and made data driven decisions rather than relying on assumptions.  The whole process felt organised, transparent, and focused on delivering results. Overall, we’re very happy with the service and would confidently recommend Omniscaled to anyone looking for a marketing agency that genuinely cares about performance and client experience.

Are there any areas for improvement or something Omniscaled could have done differently?

Honestly, there isn't anything significant that stands out for improvement!