Olifant Digital: Full-Service Amazon Agency

BACKGROUND

Please describe your company and position.

I am the Department Director of Bullstrap

Describe what your company does in a single sentence.

An ecommerce company that specializes in premium leather accessories for your tech.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & eCommerce Agency to accomplish?

• Operation of Amazon Ads and facilitation of all things Amazon back-end

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & eCommerce Agency?

• Online Search
• Referral

Why did you select Olifant Digital: Full-Service Amazon & eCommerce Agency over others?

• High ratings
• Good value for cost

How many teammates from Olifant Digital: Full-Service Amazon & eCommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Manages the entirety of our Amazon Ads PPC strategy
• Manages new product uploads as well as creating all A+ content
• Troubleshoots product errors and all back-end product management
• Facilitates all other aspects of Amazon store including the research and escalation of tickets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The full handling of our Amazon store with an increase in the efficiency of our PPC performance as well as a careful maintenance of our store health score.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience with Olifant has been exceptional. They are highly knowledgeable and they are impressively responsive when any issues arise. They have not only been able to increase the performance of our PPC ads but their additional steps in overall account management has delivered for us substantial time savings allowing us to focus on other areas of the business.

What was your primary form of communication with Olifant Digital: Full-Service Amazon & eCommerce Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They're not just highly knowledgeable and capable of execution, but also eager to help. On more than one occassion we have had suggestions for improvement on other paid ads platforms, not to sell additional services but simply to share knowledge that could help another business grow based on current trends that they have seen. 

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & eCommerce Agency could have done differently?

I cannot think of any areas where we have felt even remotely unsatisfied with their work.

BACKGROUND

Please describe your company and position.

 I am the CEO of an ecommerce company 

Describe what your company does in a single sentence.

E-commerce retail fine piercing jewelry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital to accomplish?

• Increase profitability and sales volume on amazon sales channel
• Increase Profitability and sales volume from Google Ads & Meta
• Ecommerce marketing strategy optimization and execution.

SOLUTION

How did you find Olifant Digital?

Email

Why did you select Olifant Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Olifant Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant is our digital marketing agency they run our Amazon sales channel and our DTC channel paid search accounts. They also provide general marketing advice and management for our overall brand, and provide best practices and advice on optimizing our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Olifant have improved our profitability on the amazon sales channel despite other challenges in that channel. Their overall strategy makes sense and they keep an eye on the bottom line in that channel. DTC channel they have improved ROAS and lowered spend. They communicate well, all of their team members are excellent to work with and highly knowledgeable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They do a great job with communication and weekly meetings.

What was your primary form of communication with Olifant Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Level of expertise and accessibility of each team member who manage each facet of digital marketing.

Are there any areas for improvement or something Olifant Digital could have done differently?

Increase top line revenue on amazon, open up the spend and be more aggressive in this channel. We are ready to scale. Come up with a better solution for tracking profitability in DTC channel, like you have on amazon channel.

BACKGROUND

Please describe your company and position.

I am the CEO of a Supplement Company

Describe what your company does in a single sentence.

We are a nutraceuticals company providing supplements and positive community to help change people's lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital to accomplish?

• Optimize Amazon AdSpend
• Increase Organic Reach
• Increase conversion rates and overall branding on Amazon
• Strategic growth ideas

SOLUTION

How did you find Olifant Digital?

Outreach

Why did you select Olifant Digital over others?

• Great culture fit
• Company values aligned

How many teammates from Olifant Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Olifant has taken on a comprehensive role in shaping and executing our company's Amazon strategy. The scope of their work includes: 

• PPC Management: They are responsible for our Amazon PPC campaigns. This involves keyword research, bid management, ad creation, and ongoing optimization to maximize return on ad spend. 
• Store Design: They design our Amazon store, ensuring it aligns seamlessly with our brand guidelines and effectively showcases our products. Their work includes creating engaging storefronts, designing layouts, and developing graphical elements that enhance user experience. 
• Product Page Management: They manage our product listings on Amazon, which involves writing compelling product descriptions, optimizing titles and keywords for SEO, managing product images, and handling customer queries related to product listings. 
• Strategy Development: They work closely with us in developing strategies for our Amazon presence. This includes identifying growth opportunities, setting revenue goals, and creating strategies to achieve these targets. 
• Customer Understanding: They have taken significant steps to understand our customers deeply. This involves analyzing customer behavior, preferences, and feedback to tailor our Amazon presence to our target audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Olifant has optimized our advertising costs, revitalizing our PPC program's profitability. Olifant's team consistently delivers out-of-the-box ideas, contributing to our company's overall growth. They understand our customers deeply, making them not just an 'agency', but an invaluable extension of our team.

What was your primary form of communication with Olifant Digital?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is incredibly well organized, quick to respond via Slack and deadlines are always met!

What did you find most impressive or unique about this company?

Their commitment to ethical practices and our long-term growth is highly commendable. They've shown genuine interest in our profitability rather than driving up ad spend, fostering a trusted, respectful relationship.

Are there any areas for improvement or something Olifant Digital could have done differently?

n/a

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of the direct-to-consumer nutrition company LyfeFuel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olifant Digital, and what were your goals?

We were looking for expertise in growing our business through digital marketing strategies both on and off of Amazon using ROI as the primary metric for success.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected to work with Olifant because of their data-driven approach to marketing and an honest and transparent outlook about what works and what doesn't based on their experience. I was impressed by their expert knowledge and ability to provide both high-level strategic guidance and a tactical hands-on approach.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

From the beginning we worked primarily with Alex as our main point of contact which was a refreshing approach compared to the typical agency model followed by most digital marketing companies. It made us feel that Alex and his team were truly invested in our success and committed to working through the challenges that we were facing. The primary focus in working with them was to grow our business profitability using Amazon and digital marketing strategies.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked directly with Alex, the agency owner, and a few of his team members that are individually responsible for driving success on the various channels that we were advertising on.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Alex and his team have really gone above and beyond our expectations. They helped navigate some very challenging scenarios including getting our Facebook account reinstated, a full-funnel approach to marketing, and a results-oriented mindset. They've been very flexible to work with us to create a model that is mutually beneficial so that we are aligned in the success and growth of the business.

How effective was the workflow between your team and theirs?

The workflow has been pretty seamless. We use a few dedicated Slack channels to keep conversations organized and Alex and the team have made themselves available for weekly check-ins. The best part is that they take the initiative to get things done as things arise. Instead of sitting back telling us what to do, they actually do it.

What did you find most impressive or unique about this company?

I'm impressed with their knowledge and expertise and their straightforward no-nonsense approach to marketing. They have a good sense of what works and have offered up some excellent strategic advice that isn't typically offered by other agencies.

Are there any areas for improvement or something they could have done differently?

The one area they could improve upon would be on the reporting side of the business. They are using multiple KPIs in their decision making and have created some advanced reports but it would be good to drill down into these things a bit more so that we can better track and monitor success in real time. Additionally, locking down a specific time on the calendar each week to check in would be helpful.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a consumer goods company, selling mushrooms based products on Amazon and in retail.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olifant Digital, and what were your goals?

After a successful launch on Amazon, we felt that our MoM growth was not reaching it's full potential, so we wanted to further optimize our page, SEO, and overall PPC strategy. The goal is to grow 20% MoM while maintaining a healthy margin.

SOLUTION

How did you select this vendor and what were the deciding factors?

While I was in the midst of searching for a new Amazon agency, Alex at Olifant reached out to me via Linkedin. We connected over several calls and ultimately it was his deep understanding of Amazon PPC data and strategy, at an analytical level, that persuaded me.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

1. Optimize our SEO
2. Optimize Amazon Pages
3. Optimize PPC Strategy

How many resources from the vendor's team worked with you, and what were their positions?

We worked with an account manager, SEO specialist, and a PPC specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thus far, we've seen great increases in our organic sales from the SEO approach and we're slowly seeing the improvements being made on the paid media side.

How effective was the workflow between your team and theirs?

Very effective. Good communication and overall project management on their side to implement wide spread changes over a short period of time.

What did you find most impressive or unique about this company?

They're a one-stop shop for Amazon.

Are there any areas for improvement or something they could have done differently?

It's too soon to tell.

BACKGROUND

Please describe your company and your position there.

I am the Managing Director of Rainbow Chalk Markers who are a family run business that manufacture water based ink and paints.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Olifant Digital?

We were looking for a company that could help us advance further with our Amazon marketplace account. I had initially set up the account myself with very little experience and after researching i found my adds were not performing to there full potential and costing me unnecessary money.

SOLUTION

How did you select this vendor?

I arranged multiple meetings with companies that specialise in this field. After speaking with Alex Stoykov it was clear he was very experienced and gave plenty of examples to help me understand what he was planning to do with the account and how it would perform better and save us money.

Describe the scope of their work in detail.

As there was adds already set up on the account there was some data that could assist Alex , however there was still a lot more to do and that i had only covered a fraction of what should be done.

What was the team composition?

I gained trust with Alex and he was updating me on a weekly basis of the results along with his colleagues. Alex would always say if i needed more clarification he would always be available for a web chat.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

There was results in the first month of starting with Olifant Digital with the account under optimising and it continued to grow further on each month.

How effective was the workflow between your team and theirs?

The app we use to communicate was very convenient to use so all the updates and files could be transferred between us without losing any messages through emails.

What did you find most impressive about this company?

The most impressive was the knowledge they had and then the communication using webchat. I found Alex to be very polite and understanding to help me understand a new field which i was not experienced in.

Is there any area for improvement or anything that could have been done differently?

I cant think of any arears they need improving right now.

BACKGROUND

Please describe your company and position.

I am the CEO of a retail company

Describe what your company does in a single sentence.

We are a brand selling products on Amazon.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & Ecommerce Agency to accomplish?

• Optimize Amazon PPC ads
• Control TACoS
• Improve Revenue

SOLUTION

How did you find Olifant Digital: Full-Service Amazon & Ecommerce Agency?

Online Search

Why did you select Olifant Digital: Full-Service Amazon & Ecommerce Agency over others?

• High ratings
• Good value for cost
• Strong focus on TACOS

How many teammates from Olifant Digital: Full-Service Amazon & Ecommerce Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Complete PPC Restructure: Audited and migrated our legacy AMS ad spend into a new, highly isolated exact-match cluster structure, shifting our focus from per-ASIN metrics to a highly profitable "family-first" variation strategy.
• Strategic Pricing & Promotions: Designed and executed strict, COGS-based pricing elasticity A/B tests and tiered mix-and-match promotions to successfully liquidate inherited dead stock while protecting our baseline profit margins.
• Ongoing Account Health: Provided daily management of ad budgets, inventory monitoring, parent-child variation architecture, and overall account profitability tracking (focused on blended TACoS).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes with Olifant Digital were immediate and significant. In just two months of working together, they completely turned around our ad efficiency. They successfully drove our TACoS down from 30% to a highly sustainable 15%, while simultaneously increasing our ROAS from the low 1s to around 3.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. For every initiative, Olifant Digital helped create a clear, actionable roadmap and consistently checked in on key milestones to ensure on-time delivery. Their communication was excellent, with very quick response times to any questions or needs that arose throughout the week. Additionally, they provided detailed weekly performance tracking reports, which gave us full visibility and made it easy to see that our metrics were staying on track.

What was your primary form of communication with Olifant Digital: Full-Service Amazon & Ecommerce Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Mathematical Rigor: Every strategy they propose is backed by exact, COGS-based mathematical guardrails. They test and scale based on absolute profit thresholds, eliminating all the standard marketing guesswork.
• Flat-Fee Pricing: Unlike agencies that charge a percentage of ad spend, Olifant uses a flat-fee model. This perfectly aligns their goals with our actual bottom line rather than incentivizing them to inflate our ad budget.
• Dedicated Senior Management: Instead of being passed off to a junior team, we work directly with a highly responsive senior account manager who intimately understands our brand and executes strategies flawlessly.
• Advanced PPC Campaigns: Their approach to PPC is incredibly granular. They implemented a highly isolated, exact-match cluster structure that eliminated wasted spend on broad research terms, which was key to cutting our TACoS in half and tripling our ROAS.

Are there any areas for improvement or something Olifant Digital: Full-Service Amazon & Ecommerce Agency could have done differently?

We genuinely do not have any areas for improvement at this time. The transition was completely seamless, our profitability metrics improved immediately, and the communication with our account manager has been flawless.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a food manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Olifant Digital: Full-Service Amazon & Ecoerce Agency?

We needed help increasing our Amazon profile across multiple regions.

SOLUTION

What was the scope of their involvement?

Olifant Digital: Full-Service Amazon & Ecoerce Agency helps polish our Amazon store and presence, handles advertising, and provides feedback and recommendations. The team has redesigned our Amazon storefront, managed ad campaigns, and provided specific reports and recommendations.

What is the team composition?

We work with 2–5 teammates from Olifant Digital: Full-Service Amazon & Ecoerce Agency.

How did you come to work with Olifant Digital: Full-Service Amazon & Ecoerce Agency?

Someone referred Olifant Digital: Full-Service Amazon & Ecoerce Agency to me. I chose them over other options because they were competent and had high ratings.

What is the status of this engagement?

We started working with Olifant Digital: Full-Service Amazon & Ecoerce Agency in March 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Olifant Digital: Full-Service Amazon & Ecoerce Agency's work has led to an increase in revenue and profitability. We've also seen improvements in ad performance, higher conversion rates, and increased store traffic.

How did Olifant Digital: Full-Service Amazon & Ecoerce Agency perform from a project management standpoint?

Olifant Digital: Full-Service Amazon & Ecoerce Agency's project management is good. The team delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Olifant Digital: Full-Service Amazon & Ecommerce Agency's communication, reporting, and competency are impressive.

Are there any areas they could improve?

There's nothing Olifant Digital: Full-Service Amazon & Ecoerce Agency could improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Bambo, a natural personal care and beauty products company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & Ecommerce Agency to accomplish for your business?

We hired Olifant Digital: Full-Service Amazon & Ecommerce Agency for full Amazon account management, including listing creation, creative images, A+ content, PPC, and sales.

SOLUTION

What was the scope of their involvement?

Olifant Digital: Full-Service Amazon & Ecommerce Agency updated all our listings, SEO, and image storytelling. They also handled product descriptions, keyword research, ad campaigns, and A+ content.

What is the team composition?

We worked with 2–5 teammates from Olifant Digital: Full-Service Amazon & Ecommerce Agency.

How did you come to work with Olifant Digital: Full-Service Amazon & Ecommerce Agency?

Someone referred Olifant Digital: Full-Service Amazon & Ecommerce Agency to me. I chose them over other options because they had high ratings.

What is the status of this engagement?

We worked together from August 2025–October 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Olifant Digital: Full-Service Amazon & Ecommerce Agency did an amazing job on PPC. We saw a 30% increase in almost all our metrics.

How did Olifant Digital: Full-Service Amazon & Ecommerce Agency perform from a project management standpoint?

Olifant Digital: Full-Service Amazon & Ecommerce Agency was responsive and professional all the time. We communicated via in-person and virtual meetings.

What did you find most impressive about them?

Olifant Digital: Full-Service Amazon & Ecommerce Agency was amazing. I highly recommend them.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Valcan Imports LLC, a consumer products and services company. We develop brands on Amazon US.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Olifant Digital: Full-Service Amazon & eCoerce Agency to accomplish for Valcan Imports LLC as a brand developer on Amazon US?

We hired Olifant Digital to improve our Amazon ad management, listing content, and, above all, increase sales.

SOLUTION

Can you describe the scope of work Olifant Digital: Full-Service Amazon & eCoerce Agency handled for your Amazon US brand development project?

Olifant Digital managed the day-to-day ad operations for all of our brands. They also designed all of our listing content, including bullets, descriptions, titles, images, A+ content, branding, and store design.

How did you come to work with Olifant Digital: Full-Service Amazon & eCoerce Agency?

We found them through an online search. We chose them because their pricing fit our budget, they offered good value for the cost, their company values aligned with ours, and they were the best option.

What is the team composition?

I've worked with 6-10 teammates.

What is the status of this engagement?

We worked together from June 2024–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw an increase in sales and controlled ad spend. We also saw improvements in our conversion rate, ROAS, and organic rankings.

How did Olifant Digital: Full-Service Amazon & eCoerce Agency perform from a project management standpoint?

They delivered on time. We communicated via virtual meetings, email, and a messaging app.

What did you find most impressive about them?

Olifant Digital had a great team and excellent customer service.

Are there any areas they could improve?

They could improve their communication, but that goes both ways for us and for them.