Ocena Smart Solutions

BACKGROUND

Introduce your business and what you do there.

I'm the Executive of Uniportal India, an educational consultancy that helps international students secure admission to top Indian universities by providing personalized guidance and end-to-end support throughout the application and visa process.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Ocena Smart Solutions?

We needed help implementing AI-driven automation across our workflows to eliminate repetitive tasks, reduce operational delays, and cut unnecessary costs.

SOLUTION

What was the scope of their involvement?

Ocena Smart Solutions handled the complete AI automation setup for our workflows. Their scope included identifying repetitive tasks, designing custom automation logic, integrating it with our existing tools, and ensuring everything ran in real time without manual intervention. The main deliverables were a fully automated workflow system, optimized processes, and measurable savings in both time and operational costs.Specifically, the automated workflows included data collection, routine reporting, and daily operational tasks that were previously done manually. Ocena Smart Solutions integrated these automations with the tools we already used, such as Google Workspace, WhatsApp, Telegram, and our internal management systems.

What was the team composition?

We worked with 10–15 teammates from Ocena Smart Solutions.

How did you come to work with Ocena Smart Solutions?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from August–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ocena Smart Solutions' solutions helped us save both time and money while improving overall efficiency. Our manual workload dropped by over 60%, routine tasks that used to take hours were completed in minutes, and operational costs went down noticeably because we didn't need extra staff or time to handle repetitive work. The automations also reduced errors and improved overall turnaround speed across our daily processes. In terms of cost, we saved about 40–50%.

How did Ocena Smart Solutions perform from a project management standpoint?

Ocena Smart Solutions' project management was tight and straightforward. They communicated clearly, didn't waste time, and delivered every milestone on schedule. We used in-person meetings, virtual meetings, and email or messaging apps to communicate.

What did you find most impressive about them?

What stood out the most was Ocena Smart Solutions' speed and clarity. They didn't waste time with long meetings or vague promises. They understood the requirements quickly, built exactly what we needed, and shipped fast. No drama, no excuses, just clean execution. That efficiency was hard to find.

Are there any areas they could improve?

The only thing they could've improved was providing a bit more documentation upfront. Everything worked well, but having clearer guides or references from day one would've made the onboarding even smoother. Other than that, the execution was solid.

BACKGROUND

Please describe your company and position.

I am the CEO of Wazwan Restaurants

Describe what your company does in a single sentence.

Luxury Restaurant Chain

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ocena Smart Solutions to accomplish?

• App development
• Website Development

SOLUTION

How did you find Ocena Smart Solutions?

• Online Search
• Referral

Why did you select Ocena Smart Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ocena Smart Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development and app development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

an app on playstore

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their management was great, they knew what we wanted

What was your primary form of communication with Ocena Smart Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very much focused and every time they listen to our changes carefully and did the best job 

Are there any areas for improvement or something Ocena Smart Solutions could have done differently?

way of working was great