Productised CX + AI automation for SMEs
Numoo Advisory is a UK-based customer experience and digital transformation consultancy focused on measurable workflow efficiency, powered by practical AI automation. Led by a management consultant with years of experience delivering CX and transformation programmes for some of the world’s largest brands, we bring “big consultancy” thinking and structured problem-solving to SMEs—without the cost, delays, or open-ended time-and-materials engagements.
Our approach is productised and sprint-based: we start with a focused diagnostic to map your customer journey, operating model and pain points, then deliver targeted improvements in fixed-scope implementation sprints. This can include workflow redesign, customer ops playbooks, automation of repetitive tasks, AI-assisted knowledge and response tooling, reporting dashboards, and tooling optimisation across CRM, service management and contact-centre environments.
Common problems we solve:
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Manual admin slowing down customer teams
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Inconsistent customer handling and quality
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Poor visibility of performance and drivers of churn
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“We want AI, but don’t know where to start”
Engagement options typically include:
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CX & Ops Diagnostic (Scorecard + prioritized roadmap)
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AI Workflow Efficiency Sprint (implement 2–3 automations)
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90-Day CX & Automation Roadmap + Delivery
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Ongoing optimisation and governance (retainer)
If you want clearer customer outcomes and leaner operations—without bloated programmes—Numoo Advisory is built for speed, clarity and results.
https://www.linkedin.com/in/syed-ahmed-consultant
https://www.linkedin.com/company/numoo-advisory
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
Freelancer
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Year founded
Founded 2025
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