Contact Nova Adept
Get a real-time quoteReliable remote support for every dental practice
Nova Adept is a dedicated provider of remote administrative, and technical virtual support solutions supporting dental practices and growing DSOs nationwide. Designed to relieve front-desk burden and protect patient experience, our trained specialists manage daily operational workflows while cutting practice staffing overhead by up to 60%.
We specialize in end-to-end remote practice support, including:
- Patient & Schedule Coordination: Inbound/outbound call handling, appointment booking, hygiene recall, and reactivation outreach.
- Insurance Verification: Real-time eligibility checks, limitation reviews, and comprehensive benefits breakdowns before visits.
- Revenue Cycle Support: Billing coordination, claims tracking, payment reminders, and aging A/R follow-up.
- Treatment Case Management: Unscheduled treatment tracking and financing follow-ups to increase case acceptance.
- Technical Virtual Support & Practice IT: Dedicated remote IT assistance to troubleshoot PMS and imaging software issues, perform routine maintenance, minimize clinic downtime, and serve as an active technical liaison with external IT vendors.
With HIPAA-compliant and dental-trained virtual assistants proficient in leading Practice Management Software (including Dentrix, Eaglesoft, and Open Dental), Nova Adept helps practices streamline operations so clinical teams can focus entirely on patient care.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
10 - 49
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Locations
Branchburg, NJ
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Year founded
Founded 2023
1 Locations
- Branchburg , NJ
- Staffing
- 10%
No Focus Areas have been added yet…
- Dental
- 80%
- Information technology
- 15%
- Medical
- 5%
- Small Business (<$10M)
- 90%
- Midmarket ($10M - $1B)
- 10%
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Our Story
In modern dental practices, front-desk teams frequently spend more time navigating insurance verification backlogs, missed patient calls, billing disputes, and software issues than delivering face-to-face patient care. We established Nova Adept to bridge this divide. By pairing dental-trained administrative talent and technical support with secure remote workflows, we provide solo practices, group practices and growing DSOs with dedicated virtual team members who understand dentistry inside out.
What Sets Us Apart
Trained virtual support for dental practices
Nova Adept integrates dental-trained administrative specialists and dedicated technical support directly into your practice workflows-delivering HIPAA-compliant care that cuts overhead by up to 60% while protecting the patient experience.Locations (1)
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