Northwood Digital Services

BACKGROUND

Please describe your company and position.

I am the Executive Director of CentrePointe Counseling

Describe what your company does in a single sentence.

Mental health counseling and related services with licensed, Christian counselors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Northwood Digital Services to accomplish?

• web design & maintenance
• SEO

SOLUTION

How did you find Northwood Digital Services?

Referral

Why did you select Northwood Digital Services over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Northwood Digital Services were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Substantial increase in requests for counseling sessions, and from targeted geographic areas.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quick responsiveness; need time for project impact to be completed.

What was your primary form of communication with Northwood Digital Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Too early to tell; We appreciate the responsiveness and the visual and functional changes to our website so far.

Are there any areas for improvement or something Northwood Digital Services could have done differently?

TBD