North Shore Labs

BACKGROUND

Please describe your company and position.

I am the owner of Luxeline Interiors.

Describe what your company does in a single sentence.

We operate in speciality and high-end custom Smart home needs. Specifically focusing on Smart lighting systems and shades.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire North Shore Labs to accomplish?

• To revamp our website and modernize it
• To generate lead flow
• Help with digitizing and setting up recurring revenue outreach programs

SOLUTION

How did you find North Shore Labs?

Referral

Why did you select North Shore Labs over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

I worked with Waleed and North Shore Labs to get my business’ website modernized. All of a sudden, we started getting calls from people that found us for blind installation through ChatGPT. It’s been amazing for our business and i love the new design of the site!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic by 30%, generating 3-5 extra real warm leads per day through website portal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very professional and quick with every task and idea I gave them. Very hands on with a surprisingly quick delivery. I was also given loads of valuable input from them for ideas to use that would help my needs even better then I had imagined going into this.

What was your primary form of communication with North Shore Labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Extremely personable and thoughtful management. Always seemed like they actually wanted to help achieve the goals I had set out to with this prodject instead of just trying to sell me something. They actually delivered on what they said they would be able to accomplish too. This has absolutely changed my business.

Are there any areas for improvement or something North Shore Labs could have done differently?

The only thing that comes to mind is maybe charged me more money. It feels like I got gifted the service for how much work they did/leads they've generated me considering the amount I paid.