The NineHertz

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of #VENT; this project is based on peer-to-peer therapy for people to reach out to their neighbors instead of bottling everything up. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We were looking to build an application. 

SOLUTION

What was the scope of their involvement?

We went through a discovery phase where we talked about the features we were looking for, and The NineHertz put together a full proposal. After that, we went through the design and how we wanted it to look, and then the different phases of the project. The app was built from scratch. 

The app works like social media, so users can create a profile and choose from two different kinds of engagements. There is a chat feature with audio and texting and a newsfeed based on emotional conversation. Users can create groups and search for friends nearby, and there is also a journal feature that a user can save entries to look back on later. 

The NineHertz designed the entire application. We gave them a color scheme to start with, and they designed the logo. Key technologies included AWS and GoDaddy for the domain; the app is compatible with iOS and Android. The NineHertz is offering us maintenance services as well. 

What is the team composition?

We worked with a project manager, a designer, and a backend developer. 

How did you come to work with The NineHertz?

We found them through Clutch; we were looking at a few different companies, and one of the companies we spoke to was The NineHertz. We talked through the application and what we were looking for, and after a few weeks we decided to move forward with The NineHertz. 

How much have you invested with them?

We invested around $33,000. 

What is the status of this engagement?

We worked together between May 2022–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app recently launched, so we don’t have much data, but we’ve had positive external feedback from users. Overall, we’re happy we could start and finish this project together, and we feel like they helped us develop a design that didn’t take over the whole app.

How did The NineHertz perform from a project management standpoint?

The project manager was incredible and was there for us the entire time. He always attended every meeting and ensured we were involved in the process. He scheduled everything and always checked to make sure we understood what was happening; even when we missed meetings on our end, he was patient. 

We were very nitpicky about the details, and The NineHertz did a fantastic job staying on time and making sure everything was up to our satisfaction. We typically communicated via WhatsApp, emails, and Google Meet. 

What did you find most impressive about them?

They always prioritized the work with us, and they accommodated our schedule. We were in different time zones, but it was never an inconvenience on our end. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Communication is one of the most important things in the engagement; don’t be shy about your concerns or The NineHertz's response to them. They’re very good at working with their clients and coming up with custom designs.

BACKGROUND

Please describe your company and your position there.

My company is specialized in the purchase/sale of American vehicles. I am the general manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

Develop a user-friendly website dedicated to the purchase/sale of American vehicles. I wanted a user friendly site and easy to use for the admin, as I am not a computer scientist

SOLUTION

How did you select this vendor and what were the deciding factors?

The reviews on The NineHertz were very positive and it was recommended to me. They were very competitive both in price and development performance

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I dealt with an agency in Switzerland (Flash Design) and I can't answer this question at my level

How many people from the vendor's team worked with you, and what were their positions?

There were about 5 of them but I don't know what their exact positions were, because I passed through an agency in Switzerland

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am very satisfied with the final result as well as with the maintenance of the website. We always get a quick and clear answer. The interlocutors at The NoneHertz are friendly, reactive and easily approachable

Describe their project management style, including communication tools and timeliness.

As mentioned above, I had absolutely nothing negative to say about The NineHertz as they were true professionals.

What did you find most impressive or unique about this company?

The fast and professional processing of requests, the suggestions for improving the website, the friendliness of the interlocutors

Are there any areas for improvement or something they could have done differently?

Once you understand how to get in touch with the contacts for website maintenance, everything is fine. The first time I had to contact them after the development of the site for maintenance, it was not easy. So maybe you should tell your customers more clearly how to communicate and with whom for the maintenance of the website

BACKGROUND

Please describe your company and your position there.

Zambezi Tambara Conservancy SA (ZTC) – A wildlife conservation and management company. David - Managing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

ZTC hired Nine Hertz to design and make a website and membership platform that will receive donations and convert them into points that may be used on the ZTC amenities on the conservancy. We plan to use the platform as a source of financing for the project in-order to make the conservancy a sustainable project through the drive of tourists, also insuring to secure a good and loyal clientele base.

SOLUTION

How did you select this vendor and what were the deciding factors?

I scouted the internet and among the companies listed, we looked for a company that had done a project with some curtain elements for us to consider that it was close to what we required.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Scope of the project is to have a platform wherein the users can donate the amount to save the wildlife and can also book accommodation and activity. This platform shows the project that we are working on to save the environment.

How many people from the vendor's team worked with you, and what were their positions?

In the team member, they are 8 members. 1 is Project Manager 3 Developers 2 Testers 1 Business Analyst 1 WebDesigner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The platform managed to achieve what we required. Upgrades will be done as we go, as it’s quite a complex project and as we incorporate more members, people will request for more services to be added and I am quite sure that The Ninehertz will be able to take good care of that.

Describe their project management style, including communication tools and timeliness.

I loved the Active collab management tool. It made life so easy and work is traceable. The team really goes deep down into details and you can see that the team has its heart and mind on my project. Keep it up.

What did you find most impressive or unique about this company?

The ability to see beyond what has been requested was my greatest admiration for the team.

Are there any areas for improvement or something they could have done differently?

In my case, I think we first had different ideology of how the platform was to work. There had more interest in making it a very commercial platform, and we were using it as a platform just to cater for our conservation area only. The ideology is good, but we will create something else different to cater for the general market.

BACKGROUND

Please describe your company and your position there.

I am a Co-Founder of the company. We help dog owners locate dog-friendly locations, and have created a social community for dog owners. We also have a website with dog breed information, blog posts, and a dog park finder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

We hired The NineHertz to help us develop a solution for our website. We needed their expertise to help us integrate all the tools we need to help us reach our target audience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected The NineHertz due to their overall professionalism and clear expertise. They have an open communication channel and are very understanding about their clients needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we started working with The Ninehertz, we told them what we were looking to build. They never rushed us and allowed us to take our time to decide what was best for the website as we went along. All of the key timelines that we set at the start of the process were met. They built a system that allows us to manage the entire website very easily, without ever needing to handle the code.

How many people from the vendor's team worked with you, and what were their positions?

We worked alongside a Project manager, a Lead developer, and a QA tester. Devraj was the project manager, and he is an excellent individual to have on the team. All the team members were excellent at what they did.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall we are very pleased with the results of the website and are already receiving great feedback from people who frequent our website. They also gave us all the SEO tools that we need to make sure that the site has the best chance of being successful. We trust The NineHertz so much that we now work on a full-time basis with them.

Describe their project management style, including communication tools and timeliness.

We worked together on the Active Collab. The communication was always very fluid, and we always felt like we had communication with the team.

What did you find most impressive or unique about this company?

I was most impressed by how quickly they worked while maintaining the highest possible quality. If we ever decided that we wanted something to be changed, they were quick to have it arranged.

Are there any areas for improvement or something they could have done differently?

There is nothing that I would have changed about their work. They were both efficient and thorough.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a music and video entertainment platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

I recently came up with an app for local artists in India. It’s a video platform where these artists can share their own videos. I needed a company that could develop this app for iOS and Android.

SOLUTION

What was the scope of their involvement?

I hired The NineHertz to build a mobile app for iOS and Android. We started the engagement with a discussion about what I wanted. The NineHertz then came up with a formal business requirement document based on our discussion. After that, they provided a functional requirement document and took the time to explain how each phase of the app would be built, who would play what roles, and what technology stack to use. They ended up using React Native for the frontend and PHP Laravel for the backend and admin panel.

What is the team composition?

I’ve worked with a business analyst, a project manager, two frontend developers, one backend developer, two testers, and a delivery manager from The NineHertz.

How did you come to work with The NineHertz?

I found The NineHertz through online research and word of mouth. They had previously done a project with a friend of mine, and it was a success. I also found them on Clutch and saw the positive reviews that their previous clients had left them. I ultimately chose them because they provided suggestions to improve the product for users even before the project started.

How much have you invested with them?

We’ve spent around ₹4,000,000 (Approximately $50,000 USD).

What is the status of this engagement?

We started working together in April 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The NineHertz has delivered everything according to my expectations. The app has done well in performance testing, and we haven’t experienced any bugs or crashes. The NineHertz has done a great job of double-checking everything before delivering them.

How did The NineHertz perform from a project management standpoint?

The NineHertz has done well in terms of project management. They are consistent in delivering on time. They also provide detailed reports for each milestone, which fosters a transparent workflow. 

We use ActiveCollab for project management and Google Meet for communication.

What did you find most impressive about them?

I’m most impressed with The NineHertz’s professionalism and transparency. I also appreciate how they think about the long-term — they’ve provided great suggestions on how to build the app so that it works and looks good years later.

Are there any areas they could improve?

No, I don’t think there’s anything they could do better. I’m very happy with their work.

Do you have any advice for potential customers?

Make sure to be transparent with them.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of a travel startup. We create customized itineraries for our app users. And are a one-stop shop travel essentials app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

TripsPilot was just an idea that we didn’t know could fully happen until we created the UI/UX design on Figma and reached out to NineHertz. The NineHertz has assisted me with bringing this app to life. They were able to build the code needed for my app to work (for Apple and Android) and even designed the website to match the app.

SOLUTION

How did you select this vendor and what were the deciding factors?

I saw the many positive reviews on Clutch and was convinced this was the company for me after speaking with a business analyst!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives with one of the best business analysts on NineHertz team named Kunal. He is a great asset to NineHertz and I highly recommend him. He knows business, business strategy and monetization, and can provide great advice when discussing your goals for your project. From there, my cofounder and I had already created mock-ups and wireframes for our app on Figma and provided that to NineHertz as a point of reference. After a few iterations and discussions on functionality, their team designed a more modernized version of my travel app for iOS and began work.

Halfway through the completion of the iOS version of my app, I decided I wanted a Android version as well as a website built by NineHertz, specifically my project manager Pankaj since he had already done such a phenomenal job so far with how my iOS version was coming along. No matter the project steps, challenges Covid-19 created for lots of companies, Pankaj managed to keep my project and dream app coming along together despite Pandemic delaying some key deliverable times and resources.

They managed to take everything in stride and ensured that my app and website were everything they promised and I can say 120% I highly recommend NineHertz for any development project. Best people to have on your team are Kunal and Pankaj.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the mobile app and website development. Pankaj is the absolute best. Whatever they’re paying him, I hope it’s great because he’s highly deserving of the best salary for his expertise. He handled Project Management, Progress Update, Team co- ordination, Project Delivery. I also had:

• 1 team leader, he handled Team Management, Development help to the team, programming and planning
• 2 software programmers that handled front-end and back-end programming
• 2 mobile app designers that were mobile screen designer and a developer
• 1 tester for application testing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There are no measurable outcomes as of yet, because I will be launching my app and website in a couple weeks.

Describe their project management style, including communication tools and timeliness.

Pankaj was very easy to reach through WhatsApp and GoogleMeet for video calls. He was very timely in his deliveries and explained why some things weren’t able to be done and what solutions he can offer instead. ActiveCollab was a great resource for reaching out and connecting with the team and receiving key deliverables and milestones as the main point of contact.

What did you find most impressive or unique about this company?

That their business analyst Kunal, was so business savvy when kicking off my first meeting with NineHertz. I was impressed with how at ease Kunal made me feel with this huge decision in deciding on a development company to complete my project and the business knowledge he gave when discussing the functions that will make my app successful that NineHertz could develop for me. I was impressed with my project manager, Pankaj for showing me even during a Covid-19 Pandemic that he and his NineHertz team were going to achieve all my goals and objectives for my project within my budget and timeframe.

Are there any areas for improvement or something they could have done differently?

There were a couple minor details that we discussed with the NineHertz team that could possibly be a small concern/bug when the app and website launch in a couple weeks but they already reassured us that if it any bug happens, they’ll fix it promptly so I know they always have kept their word and know I am in good hands. I look forward to working with them again in the near future for when I want to update my app and website.

BACKGROUND

Introduce your business and what you do there.

I’m an IT business analyst at Endless Africa Ltd. We help digitalize processes in the agriculture sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

As there are many gaps within the agriculture value chain in Africa, we are trying to solve the challenges in the production of agricultural and dairy products. To solve these challenges, we needed to create solutions for data and process management, as well as to link farmers with buyers.

SOLUTION

What was the scope of their involvement?

The NineHertz has helped us with three development projects. Initially, we worked with them to rebuild our website from scratch. For this project, we focused on the site’s look and feel, but we also requested a traffic tracking functionality. As for the technology stack, they used PHP to code the site and MySQL for the database.

Since then, The NineHertz has been helping us develop two custom software products. One of these products is an ERP system called iFarm that targets the agriculture sector. This product has an iOS and Android mobile app that helps farmers aggregate farm production data into the market.

The data is synced with a web-based platform that The NineHertz has also developed for us. This platform allows users to source farm products and purchase them directly from farmers through an incorporated payment processing system. Currently, they’re also developing an e-commerce platform to connect farmers and buyers.

In general terms, they’ve provided us with design, mobile development, web development, and QA services for our three projects. For every project, we first conceptualize the products in-house and then outsource those services to The NineHertz.

What is the team composition?

The NineHertz assigns resources to the projects depending on the needs. Currently, we work with five people — a designer and four developers. The least number of people we’ve worked with is three — two developers and a designer. However, their team has increased up to six resources for important workloads.

How did you come to work with The NineHertz?

They were referred to us by one of our business partners.

How much have you invested with them?

We’ve spent between $500,000–$1 million.

What is the status of this engagement?

We’ve been working with them since November 2020, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of The NineHertz’s work is good. A couple of cooperatives are already using our platform to source farm products and pay the farmers. Our customers are happy with the solutions we’ve launched, which have made their work easier. Although we haven’t launched the e-commerce platform yet, we’re sure that it will have a huge impact on helping link farmers and buyers.

How did The NineHertz perform from a project management standpoint?

We manage projects using an agile methodology, so our communication is very important. We have daily scrum meetings to discuss milestones and important issues that we need to address. Additionally, we incorporate our client's feedback on those meetings to address required changes. The NineHertz is very responsive to our requests, and we have Skype calls when needed.

What did you find most impressive about them?

The NineHertz’s quality of work and resources are very consistent, which we really appreciate. The developers we work with don’t change, so they keep a great continuity of what they do.

Are there any areas they could improve?

No, we’re happy with the services they’re providing.

Do you have any advice for potential customers?

Keep constant communication with them to ensure everything is on track. Communication is key in getting the best out of The NineHertz’s team.

BACKGROUND

Please describe your company and your position there.

We deal in social interaction b/w users/friends by helping them find nearest available restaurant for meet & greet.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

We were looking for a custom app developed for our new idea.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through their website. They have some good product listed in their portfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our app is a social interaction platform for friends & strangers to help them find nearest available restaurants as meeting place to connect on basis of a mutual appreciation of food & common taste. The app is developed in react native technology on a PHP back-end.

How many resources from the vendor's team worked with you, and what were their positions?

• Developer
• 3 Designers
• 1 Tester
• 1 Business Analyst
• 1 Sever Support
• 1 Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have successfully launch the app now, we are noticing new user interactions on the platform. We are hopeful that the app will attract a good number of users.

Describe their project management style, including communication tools and timeliness.

The project management was very efficient, we encountered several challenges in the process but those were handled nicely by the team. They were available for communication as per our convenience & PM tool was active collab.

What did you find most impressive or unique about this company?

The offer for the app was very reasonable. Their development team was really skilled, from delivering the work to solving issues along the way.

Are there any areas for improvement or something they could have done differently?

The overall experience was really well.

BACKGROUND

Please describe your company and your position there.

My company is CareerAccelerator, Inc. and I am the CEO. I lead a small team of product development and marketing staff. I am the company’s key decision maker.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

My goal was to design and build an iOS application. My background is in statistical programming, not mobile application production. Ninehertz did a fantastic job of designing and building my iOS application.

SOLUTION

How did you select this vendor and what were the deciding factors?

I did extensive research on development firms. These were the attributes I looked for in a development firm:

1. Strong professional reputation based in strong reviews of successful past projects
2. Well organized team structure
3. Clear communication about the project scope, goals, and costs Ninehertz met these criteria, and I am extremely pleased that I chose to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project steps and key deliverables included the following:

1. Designing of app screens as required.
2. Creation of a user sign up, login, profile capabilities
3. Creation of admin panel: Login, Manage users
4. Creation of the following user functions: goal setting, content delivered via push notifications, content viewing
5. Creation of admin panel
6. Creation of the following user function: scheduling and viewing meetings, edit/update meetings, get subsequent content via push notifications
7. Creation of admin meeting and content management
8. User app: Send feedback, about us, privacy policy
9. Creation of Promotional website: Design and Static pages
10.  Debugging and app launch

The technologies used were:

• iOS ( Front end ):
• Development framework (Native)
• Minimum iOS Support: iOS 11 Maximum iOS Support: iOS 13
• Website, Web panel and Backend: PHP Laravel, MySQL DB, REST protocol with JSON response for APIs, SALT protected.
• Screens where account information is being entered will be SSL protected (HTTPS).

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 4-6 people who were business analysts and programmers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ninehertz produced fantastic deliverables. The design, look and user experience of the app and websites are excellent and professional. Ninehertz was able to convert my concept into high functioning software. This was especially impressive given my extremely limited knowledge of the tech stack.

Describe their project management style, including communication tools and timeliness.

Ninehertz did a terrific job of clear communicating and adhering to the stated timeline and deadlines.

What did you find most impressive or unique about this company?

I was very impressed with the quality of the design and UX of the deliverables. Ninehertz also did an excellent job of being able to adjust and add new features that I asked to be added after the start of the project.

Are there any areas for improvement or something they could have done differently?

No suggestions from me, this project went extremely smoothly.

BACKGROUND

Introduce your business and what you do there.

I run a startup that is developing an app that acts as a collaborative photo-sharing journal.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

I created a few wireframes on my own and wanted to source development companies.

SOLUTION

What was the scope of their involvement?

First, they walked me through how they would take my wireframes and build out feasible designs for every screen. After that, they started on development. They built out the entire app with regular check-ins for me to go over the flow and deliverables. In the app, users can add friends, post stories, and then journal together. Most journaling apps are single user, and my app enables people to do it together and share collections.

There are intricately thought-out design elements that allow people to keep certain things private while making other things public. These join together to create a compiled profile that they can display. The app is only for iOS currently.

They’ve also helped with marketing strategy. I took 10 screenshots of the app, and The NineHertz created a website to use as a marketing tool, and they did it free of charge. They helped me with a lot of marketing designs and prints.

What is the team composition?

I worked with a business development advisor originally to help me set up the project and go over the deliverables. Later on, I worked with a project manager and then had calls with their team, including a lead developer.

How did you come to work with The NineHertz?

I found them through a cold search on the internet. After interviewing them and a few others, It was clear that they had the best customer service. I also liked their process.

How much have you invested with them?

We’ve spent just a bit north of $50,000.

What is the status of this engagement?

We’ve been working together since April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The first result is cost savings. Other companies I spoke with would have egregiously over-charged me. The NineHertz is very transparent in their process — about their deliverables and their pricing — so I know they’re not a bad deal.

The app has only been on the App Store for a few weeks, so I don’t have any metrics about downloads or anything, but it's functional and looks good.

Any issues that have occurred have been fixed the same day. The major parts of the app

How did The NineHertz perform from a project management standpoint?

The project manager provided a project management tool that allowed me to view deliverables in a timely manner, as well as organize and upload files. In meetings with the development team, they explain the features they were trying to build out, and we work through any points of misclassification or missing detail. It is very hands-on.

We communicate over Google Meet and WhatsApp.

What did you find most impressive about them?

Their pricing is neither unfair nor suspiciously cheap. Additionally, their business development process extends beyond the basics and desires to build a connection with me to understand my business. We developed a rapport together, so much so that they have become one of my most trusted business advisors.

The NineHertz has been very patient with my questions, as I don’t have a lot of technical experience. They’ve been very communicative.

Are there any areas they could improve?

The only difficult part has been the time zone. This doesn’t have anything to do with The NineHertz themselves, it was just a tough situation. Both sides could have done a better job finding better meeting times, rather than very early in the morning or very late at night. I didn’t have that understanding in the beginning.

Do you have any advice for potential customers?

Manage when you’re meeting with them across time zone differences. Moreover, constantly refer back to the deliverables that they set out in the timeline. This will help keep track of the project flow in case you’re not talking to them every single day.