Headquartered in San Antonio, Texas, Nice2GeekYou, LLC is a minority-owned full IT services company providing services to private and public sector customers. Nice2GeekYou specializes in Low Voltage cabling (Cat6 - Fiber), Demolition, IT Management Services, Local Area Network (LAN) Computer Systems Integration, Software Installation Services, Computer Equipment Repair, Maintenance Services, and VOIP Services. The Nice2GeekYou team is dedicated to providing quality technology services enabling the company to create and maintain strong, professional, relationships with clients as a result of our past performance. We pride ourselves in providing a superior experience to our customers by meeting, or surpassing expectations. We are aggressive with our scheduling, while producing quality and efficient work, and staying within budget. The N2GY team understands there are steps to reaching the next level of growth. We are engaged and ready to produce to prove our worth as a small company. We hope to one day grow to our capacity and help other people grow along the way. Nice2GeekYou is reaching out to you today, engaged, seeking potential opportunities to produce subcontracted services under your firm.
"Their efficiency and effectiveness was impressive."
Feb 1, 2024
Head of Household
Susie Root
Other industries
San Antonio, Texas
1-10 Employees
Online Review
Nice2GeekYou was hired to update computers for a household. They also fixed website issues for the client.
Nice2GeekYou’s work was met with positive acclaim. The client's computers functioned better, and all issues were resolved on time. They communicated with the client via email and a messaging app. Overall, the client was pleased with their services.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the head of household of none
Describe what your company does in a single sentence.
computers
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Nice2GeekYou to accomplish?
update computers in the home
SOLUTION
How did you find Nice2GeekYou?
Online Search
Why did you select Nice2GeekYou over others?
immediate response
How many teammates from Nice2GeekYou were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Carlos was friendly, knowledgeable and professional
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Computers are working great
Describe their project management. Did they deliver items on time? How did they respond to your needs?
fixed everything on site
What was your primary form of communication with Nice2GeekYou?
Email or Messaging App
What did you find most impressive or unique about this company?
Their efficiency and effectiveness was impressive.
Are there any areas for improvement or something Nice2GeekYou could have done differently?
none that I am aware of
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Services for IT Company
Cloud Consulting & SIIT Managed ServicesOther IT Consulting and SI
$10,000 to $49,999
June 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their responsiveness and their ability to manage difficult situations have been impressive."
Aug 16, 2021
Project Manager, Telegroup LLC
Anonymous
Other industries
Atlanta, Georgia
11-50 Employees
Phone Interview
Nice2GeekYou is managing an IT company's technical needs. They provide services such as access control installation, cable and wire installation, troubleshooting for security doors.
Since Nice2GeekYou joined the project, their technical and customer expertise have been their key strengths in the engagement. They're communicative, committed, and skilled. Above all, the company considers them as their go-to partner for their outsourced projects.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a project manager at TeleGroup, LLC.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Nice2GeekYou?
We engaged Nice2GeekYou to handle all our IT needs.
SOLUTION
What was the scope of their involvement?
Nice2GeekYou’s services includes access control installation, cable and wire installation, and troubleshooting for security doors. They also have an upcoming project with us in Texas, Virginia, and North Carolina.
We work hand-in-hand in our projects. I function as the project manager and we talk about what each of our third-party projects entails. After that, the team typically gathers all the materials we need and establishes the timeline. Then, the team meets our customers and delivers what they need.
What is the team composition?
We’re working with two people from Nice2GeekYou, and they serve as our field engineers and technicians.
How did you come to work with Nice2GeekYou?
Our company’s president found them. When we needed to bring in a new group for our project in San Antonio, our president invited Nice2GeekYou. After talking to them, we decided to hire them.
How much have you invested with them?
We’ve spent $25,000–$50,000.
What is the status of this engagement?
Our ongoing partnership began in June 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve determined their success based on the approval of our customers. If our customers sign off on their project, that means Nice2GeekYou has done a great job. Anecdotally, they’ve provided outstanding technical and customer support.
Whenever we’ve experienced downtime, they’ve done an excellent job of coming in with their equipment and solving our issues as quickly and efficiently as possible. They’re our go-to partner, and we want them to handle all of our outsourced projects. Overall, we’re glad that we got the opportunity to work with them.
How did Nice2GeekYou perform from a project management standpoint?
We use Microsoft Office as one of our project management tools, and we communicate through calls, email, and text.
What did you find most impressive about them?
Their responsiveness and their ability to manage difficult situations have been impressive. On top of that, they’re highly committed to making our customers happy by getting things right.
Are there any areas they could improve?
No, I don’t really have anything else to say that they need to do or improve.
Do you have any advice for potential customers?
Talk to the Nice2GeekYou team and clearly communicate your goals to them. They’ll do a good job of asking questions to find out your real issues.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PC Repair Services for Delivery Service
Other IT Consulting and SI
Less than $10,000
July 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Incredibly fast response time. also got the job done in less than the proposed timeframe."
Jul 18, 2021
Warehouse Manager, Delivery Service Company
Anonymous
Other industries
San Antonio, Texas
51-200 Employees
Online Review
Nice2GeekYou is providing IT solutions support for a delivery and logistics company. This entails upgrading hard drives and migrating info and settings. After, they upgraded all 10 computers to Windows 10.
The ongoing project has seen smooth and seamless execution. Upgrading the system has been a long-time neccessity, and Nice2GeekYou has provided a cost and time-effective solution.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm a warehouse manager who handles inbound and outbound deliveries.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Nice2GeekYou?
We needed to upgrade our software and repair/update 10 PCs.
SOLUTION
How did you select this vendor and what were the deciding factors?
Was referred to his services thru a friend.
Describe the project in detail and walk through the stages of the project.
Needed the PCs to have upgraded hard drives after cloning the info and settings from the previous hard drive. After which, we needed all 10 PCs on windows 10.
How many resources from the vendor's team worked with you, and what were their positions?
Carlos and 1 other team member got the job done.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Upgrading the system has been a long-time necessity but hasn't happened due to cost. N2GY provided a cost and time-effective solution.
How effective was the workflow between your team and theirs?
Smooth and seamless
What did you find most impressive or unique about this company?
Incredibly fast response time. also got the job done in less than the proposed timeframe.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-3 of
3 Reviews
Locations (1)
6504 Sally AgeeSan Antonio, TX,
United States78238
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