NextGen Global IT Park

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of RoundRight Software Solutions, LLC, a company that provides risk management technology solutions to healthcare facilities worldwide to enhance patient safety and outcomes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NextGen Global IT Park to accomplish for your risk management technology solutions in the healthcare industry?

We needed to create a HIPAA-compliant product used in behavioral health hospitals to help ensure patient safety. This included a front-end application and a sophisticated backend database with custom logic.

SOLUTION

What was the scope of their involvement?

NextGen Global IT Park has handled everything, from idea generation to product support in production, and everything in between. The team has developed the front end and was flexible enough to work over Android, iOS, or both. NextGen Global IT Park has also built the customer-facing administrative portal and the backend databases.

What is the team composition?

We’ve worked with 6 teammates from NextGen Global IT Park.

How did you come to work with NextGen Global IT Park?

We found them through an online search and a referral. NextGen Global IT Park’s pricing fit our budget and had good value for the cost. In addition, they were referred to me, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $150,000.

What is the status of this engagement?

We started working with them in January 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

NextGen Global IT Park has provided detailed audits of important system functionality, including speed and consistency of transactions, detailed crash analytics, and AWS optimization to help minimize costs. System deficiencies have always been minimal, but the most important thing to me is that when they happen, NextGen Global IT Park handles them swiftly and with accountability. Resolution times are always within 24 hours, and transaction speeds are 70% faster than our prototype that we built before working with NextGen Global IT Park.

How did NextGen Global IT Park perform from a project management standpoint?

They have excellent communication and deliver results on time. NextGen Global IT Park is also honest with the customer; they won’t simply tell you what you want to hear just to get the project. There is the highest level of integrity, and NextGen Global IT Park provides a thorough, accurate assessment of what it will take to meet your goals.

What did you find most impressive about them?

The speed of diagnosing and correcting problems is the most impressive thing to me. It’s impossible to build a sophisticated program without bugs; it’s the way NextGen Global IT Park handles those bugs that makes them who they are.

Are there any areas they could improve?

Nothing honestly comes to mind. I would work with them again in a heartbeat.