Nexasoft

BACKGROUND

Introduce your business and what you do there.

I’m an executive of Happy Time, a retail and wholesale company specializing in watches, clocks, and home appliances. We serve customers across Sri Lanka and the UAE through our physical branches and online store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NexaSoft?

We needed to develop a user-friendly e-commerce website to showcase our products online, reach more customers, and make it easier for customers to browse watches and other products and place orders conveniently.

SOLUTION

What was the scope of their involvement?

NexaSoft developed our e-commerce website, including product listings, product details, and online ordering functionality. The website was designed to make it easier for customers to explore products and place orders online. NexaSoft also provided technical support and website maintenance to help keep the platform running smoothly.

What is the team composition?

We worked with 2–5 teammates from NexaSoft.

How did you come to work with NexaSoft?

We found them through a referral, and they approached us in person.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from November 2025–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with NexaSoft helped us strengthen our online presence and make our products more accessible to customers through a dedicated e-commerce website. The platform made it easier for customers to browse products and submit orders online while providing us with a professional digital storefront. Overall, the project improved our online presentation and created a stronger foundation for reaching more customers and growing our online sales.

How did NexaSoft perform from a project management standpoint?

NexaSoft managed the project professionally and maintained clear communication throughout the development process. They were responsive to our requirements, kept us informed about progress, and addressed feedback when needed. The team remained focused on delivering a website that met our business needs and provided support when required.

What did you find most impressive about them?

What impressed us most about NexaSoft was their personal approach and commitment to understanding our business. The founder visited our shop and spent two days working closely with us to understand our operations, requirements, and expectations before proceeding with the development. He also stayed in contact with our team to clarify any questions and ensure the website aligned with our needs. This hands-on approach and attention to detail made the entire experience more collaborative and gave us confidence in NexaSoft’s commitment to delivering the right solution.

Are there any areas they could improve?

One area for improvement would be to provide more regular progress updates and project timelines at each development stage.