NeoITO

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder, CEO, and CFO of a startup community engagement platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NeoITO?

We were looking to improve our development team to scale up our development efforts.

SOLUTION

What was the scope of their involvement?

We engaged with NeoITO to specifically help us with Angular frontend development.

What is the team composition?

We mainly work with frontend angular developers, HTML developers, QA specialists, a designer, and a project manager.

How did you come to work with NeoITO?

I ran a process with seven different providers and decided to go with NeoITO because they were the company we were most comfortable with.

How much have you invested with them?

At this point, we’ve spent north of $120,000.

What is the status of this engagement?

Our ongoing partnership started in January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

NeoITO has been a critical partner for us in terms of bolstering our development efforts.

How did NeoITO perform from a project management standpoint?

We’ve grown together as a team, and our communication and partnership have been really good. We’ve implemented Notion, Azure DevOps, and Slack as our main project management and communication tools.

What did you find most impressive about them?

We’re impressed with their consistent solutions-based approach and responsiveness to our feedback and issues.

Are there any areas they could improve?

They’ve done a great job with the scope of what we need them to accomplish, so it’s been a good relationship.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a graphic design company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NeoITO?

We needed help automating our manual process. Rather than having customers go through the process of buying a piece of graphic design work, sending it to our designers, having our customer support team review it, and then sending it to them within 3–5 days, we wanted to automate the whole process.

SOLUTION

What was the scope of their involvement?

NEoITO automated our entire workflow so that when a customer made an order for a graphic design, the software automatically designed the piece of work instantly. They created a software solution that used AI to create the designs. Initially, we only provided the proposal with what we wanted, and they custom-built everything from scratch.

What is the team composition?

We worked with seven people.

How did you come to work with NeoITO?

I searched on Google for different software companies. I came across Clutch and saw NeoITO. Although I scheduled a meeting with dozens of other software companies, we chose NeoITO in the end.

How much have you invested with them?

We spent £35,000 (approximately $43,000 USD).

What is the status of this engagement?

We worked together from November 2021–May 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We plan on doing a soft launch this week. Customers can go to the website, make an order, and get their graphic design work instantly. Moreover, the quality of work is phenomenal. We were skeptical when we started, but they were there every step of the way, jumping on calls and reassuring us that it was the right choice. Now, we have a fully working product.

If we hadn’t gone with NeoITO, we would’ve lost a lot of money testing various software companies. They were phenomenal from start to finish.

How did NeoITO perform from a project management standpoint?

They were well on track with the deadlines. We agreed to have it done by February, but different things came out to improve the product. It was my idea to add more scope to the project, and they made changes when we asked for them.

We used Google Meet and WhatsApp for instant chats. Also, we used email for formal communication.

What did you find most impressive about them?

They were passionate about the project. When we mentioned the product idea to them, they were just as excited about creating something brand new as we were. Every other software company was bored and didn’t see the vision for it.

Are there any areas they could improve?

Everything was great from start to finish. If I had to add some area of improvement, I'd just say a little quicker communication towards the end of the project.

Do you have any advice for potential customers?

I was super skeptical about outsourcing to a tech team. I was told I needed a CTO, but I went against that advice. Thankfully, I had a friend who could jump on the calls with me and all of these software companies — I highly recommend that if you’re not tech-minded.

Moreover, I recommend working with NeoITO. They can simplify technical terms so you understand them, and the team uses whatever you tell them to bring your vision to life.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a startup called Iteright. We help executives invest in software products.

OPPORTUNITY / CHALLENGE

Introduce your business and what you do there.

I’m the founder of a startup called Iteright. We help executives invest in software products.

SOLUTION

What was the scope of their involvement?

NeoITO helped us build out our software product and technology strategy. The process started with some initial discovery calls where we discussed the requirements, scope, and price. Once we agreed on those, we then moved into actual development. Their team used modern programming languages like React and Node.js.

What is the team composition?

They had a team of five people that worked on the project.

How did you come to work with NeoITO?

I was referred to them.

How much have you invested with them?

We’ve invested around $100,000.

What is the status of this engagement?

Our partnership started in June 2021. The project is ongoing but will be done around March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything looks great. We broke up the project into little chunks of work, which we finish every two weeks, and NeoITO has been good at delivering on time. 

How did NeoITO perform from a project management standpoint?

Our communication is very strong. Overall, they’re doing a great job, and I would rate them highly for project management. We use Jira and their team uses Trello internally. We also message each other through Discord and email. 

What did you find most impressive about them?

NeoITO provides great talent for value. I’ve worked with development teams for 15 years, and theirs is one of the best that I’ve partnered with in the world. 

Are there any areas they could improve?

No, I don’t think so. They do a great job. 

Do you have any advice for potential customers?

As with any development project, be sure to understand and clearly communicate your requirements to their team. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a technology company. We offer SaaS, and we identify emotional markers, reflect them back to the user, and increase the emotional intelligence of the user.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NeoITO?

We were addressing Android and iOS app development challenges.

SOLUTION

What was the scope of their involvement?

NeoITO is helping us build an app that can enable us to deliver the results of an API to our users using React Native. They’re also assisting us in creating a management portal that can collect data from our app’s users so that we can have aggregate data for companies and executives to observe emotional trends in their corporations. On top of that, we will be able to segment the data into different departments so that our customers can begin to break down the loopholes in their product, production, team management, and communication to ensure the overall wellbeing of their employees.

The team finished the first rendition of our product in September 2021, and we’re still working together as they're deploying our product into the marketplace. They’ll also continue to support us to address any bugs, concerns, or customer issues we may have in the future.

What is the team composition?

I’m working with their project manager, backend developer, data architect, and more.

How did you come to work with NeoITO?

I found NeoITO through a networking event, and I picked them because a gentleman that I met spoke very highly of them. After that, I looked at their website and investigated the work they did, including the products they had built. Then, I decided to see what approach they’d use to our product. In the end, I liked their proposal and was impressed that they investigated me and were willing to invest in my product. Overall, they showed that they were willing to stay with me for a long time.

How much have you invested with them?

We’ve spent $10,000–$15,000.

What is the status of this engagement?

We began working together in March 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve collected customer reviews throughout our partnership, and when we started deploying our product, we’ve received compliments on our simple UX design. It’s also helpful that we have the same people consistently on the project.

How did NeoITO perform from a project management standpoint?

We have a successful collaboration because I know what I want and I ask a lot of questions to make sure everything is clear. In addition, our project manager is very good at understanding what we need from them and is key to delivering the product that I envisioned. We use Discord and Figma to communicate and monitor the project.

What did you find most impressive about them?

They’re very timely, and we’re impressed that they track everything that’s significant to our project.

Are there any areas they could improve?

There have been times where there were gaps in communication, but my experience in building technology came in handy because I knew I had to quickly speak up. When we changed our project manager mid-way to the project, it was very noticeable. When I voiced my concern, they helped me get some clarity and gave me an extended time to get used to the new manager. As a result, the trading of the project manager from the first one was excellent.

Do you have any advice for potential customers?

Know what you want and keep asking questions until you know what it’s exactly that you want. If you’re aware of what you need, you’ll have a good development team.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Cruz Street. My company has produced a SaaS app called Dash Profit. We focus on providing business analytics to small- to medium-sized enterprises, both through our data platform and through fractional analyst services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoito?

Over the last couple of years, we’d been on a journey to launch a data platform. We’d launched prior beta versions that were primarily just data infrastructure solutions, but we decided to double down on development during the 2020 pandemic. 

Our company needed a partner to focus on the frontend design of our solution, which meant creating a whole UX for businesses to adopt our data platform. The amount of sophistication that needed to go into building that was significant. Not only did we have to create a custom frontend, but we also had to connect it to a database app. That’s where Neoito joined.

SOLUTION

What was the scope of their involvement? 

We’ve been working with Neoito for a while now to launch Dash Profit. It’s a large-scale data analytics environment where a user can sign up, drop their data, and quickly churn out analytics and business intelligence (BI) regardless of the size of the data.

Neoito is basically an extension of our team, doing a variety of tasks such as design work, custom development, and testing. They’ve assigned a designer who helps us build out the designs for various pages. The designer has done a really good job of taking our existing brand look and feel and creating pages that fall in line with that.

They’ve also provided a dedicated expert in AWS and frontend React.js development who works in conjunction with our lead architect. They’re connecting the front- and backend of the solution. This is a complex task given that the app works in a multi-tenant data environment. We have to collect data and then push it into a database system that’s essentially making two-way calls. On top of that, the solution has to handle user provisioning so that users can get access to the data environment on the backend.

As for testing, they’ve assigned a tester to ensure that we don’t have a bunch of rework to do later on. They test as they go and even provide user acceptance testing to make sure that the software does what it’s intended to do. We’ve learned from that process and have gone back to rethink how we’re building a component, so they’ve added a lot of value.

What is the team composition? 

We work with 3–4 team members at any given time. There’s a developer who does front- and backend work, a designer, a tester, and a project manager. 

How did you come to work with Neoito?

It was through online research. We found as many companies as we could that worked with startups, could operate within our stack, and had designed software with the look and feel we were going for. 

In the end, we vetted over 30 vendors before narrowing them down to five that we thought had the right body of work and scope for our RFP. Neoito nailed the scope and had the right experience, so we chose them.

How much have you invested with them?

So far, we’ve spent between $25,000–$50,000. It’s a good value. That means, as a startup, we’re able to get high-quality work for a reasonable price.

What is the status of this engagement?

We started working with them as early as October 2020, and it’s an ongoing project. We anticipate continuing to build out our software app as we go to market and will launch our MVP in July 2021.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Neoito works quickly and is a good communicator. They’re very honest, which is what you look for when hiring a development partner — you want someone you feel you can trust. They’re also professional, and you can tell that their people are well-trained. 

How did Neoito perform from a project management standpoint?

They’ve done a pretty good job. They’re managing a lot of resources on their side to meet deadlines. My partner is more in the weeds with them, and he only has positive things to say. He’s spoken highly of their ability to roll with the punches and stay flexible while hitting our targeted goals. Our teams communicate using Slack, phone calls, and a bit of email.

What did you find most impressive about them?

From talking to their leadership team, I can see that their goal is to operate for startups the way a high-powered organization would operate for a corporation — that’s to say, with structure, process, and quality. 

How they performed during our RFP process was also very telling. We evaluated overpriced companies internationally that could talk about the biggest brands they worked with, but Neoito stood out because they did such a good job of actually closing in our scope.

Are there any areas they could improve?

I’d be nitpicking to say this, but it could be helpful if they had a deeper knowledge of our architecture and backend. Then again, we have someone on our leadership who comes with that know-how, so I’m not sure if we would’ve even outsourced for that.

Deep experience with analytics might help too since we’re an analytics company. However, that might not be where they want to live as a software development company. 

Do you have any advice for potential customers?

You should do a good job of coming prepared. Maybe we’re spoiled in saying that because our co-founder did a great job of driving a detailed RFP. Just give them what they need.

BACKGROUND

Introduce your business and what you do there.

I’m a senior solutions architect at a restaurant equipment parts distribution company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoito?

We needed them to build the automation suite for our website.

SOLUTION

What was the scope of their involvement?

Neoito helps us rework our database by building our automation framework. Our website needs to be automated and tested, so their team uses Selenium with Cucumber framework to have that test in place.

What is the team composition?

We work with Faiz (CEO) and four of their team members.

How did you come to work with Neoito?

I’ve worked with Faiz in the past. I know that he has a reliable company with good resources, so I was happy to go with their team.

How much have you invested with them?

We’ve spent around $15,000 so far.

What is the status of this engagement?

We started in December 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure the quality of their work by making sure that the automation suite runs well every day and it provides valuable information so all our processes can stay intact. Neoito catches any bugs that may hinder the production or impact our customers. It’s an ongoing process — we’re looking forward to meeting more goals with their help.

How did Neoito perform from a project management standpoint?

We communicate via Jira and Slack. Our in-house team is mainly in charge of project management, but Neoito provides all the resources we need to get to the project’s completion. They’re always available and easy to collaborate with despite our time zone differences.

What did you find most impressive about them?

The quality of their work is definitely commendable — they always meet our expectations.

Are there any areas they could improve?

There were some hiccups at the beginning of the project, which could’ve been resolved through better communication.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Vet Marketing Pro. We are a leading marketing technology company in the veterinary space, with clients nationwide in the United States.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoito?

We needed Neoito to create an Exchange, Transform, Load (ETL) platform that would aggregate our API call data flows and marketing data flows into a single analytics dashboard.

SOLUTION

What was the scope of their involvement?

Neoito helped us identify the architecture to use for the scope of the project. They also set up a PostgreSQL database where we could load our data, and we connected that to Google Data Studio for a graphical interface. 

Additionally, they built about 70 different API calls with different data sources that pulled the data we needed for redundancy testing. We created dashboards from this database. 

Eight months into our partnership with Neoito, the project was acquired by another company. Neoito then provided all the necessary documentation and technology to that company.

What is the team composition?

I worked with Faiz (Founder & CEO). He is a wonderful leader in the tech space, and I am currently working with him on a second project. I also worked with Jishnu (Project Lead) and about six other people from their team.

How did you come to work with Neoito?

Neoito was referred to me by the CEO of a modern AI platform that allowed people in the veterinary industry to serve up appointments and waitlists across the nation. I was amazed by their platform, so I asked him who built their tech stack. Upon learning that it was Neoito and hearing positive feedback from other companies, I didn’t talk to any other agency.

How much have you invested with them?

We spent $75,000–$100,000.

What is the status of this engagement?

The project was from March–September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were impressed with the product itself and the data generated from the API calls. We got the data we needed, the architectural suggestions were right, and the API calls were all set up correctly — for us, the project was a success all throughout.

The acquisition of our project was also a good enough tool to measure how wonderful their work was.

How did Neoito perform from a project management standpoint?

Neoito communicated with us daily through Google Hangouts. They were truly professional — they met every single deadline and let us know every task they did with regards to the project. We knew every piece of the puzzle, every single day.

What did you find most impressive about them?

Neoito was a team of prompt, communicative professionals. They were also deadline- and detail-oriented.

Are there any areas they could improve?

I don’t think there are any. I wanted them to open an office in the US, but they already did that.

Do you have any advice for potential customers?

Talk to someone in the tech space to validate Neoito’s credentials. Have your initial conversations with Faiz. He is absolutely brilliant. He will help design both your stack and architectural plans before his team takes over.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a leading queue management platform that helps over 10,000 companies improve their customer wait experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neoito, and what were your goals?

We wanted to migrate an AngularJS web application to the new Angular 2+ framework and implement the NgRx framework for state management, plus improve the general quality of the web client.

SOLUTION

How did you select this vendor and what were the deciding factors?

Neoito delivered a convincing technical presentation and company introduction. They also developed a functional demo implementation (free of charge) built with Angular and NativeScript convincing us of their technical proficiency. We compared them with 5 other vendors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Neoito was provided an 80+ page requirement specification with thousands of product requirements. They scoped the work out together with our team and we agreed on technical frameworks and development process.

Technologies included the latest Angular version (Angular2+ initially, now on Angular 10), NativeScript for cross-platform development, NgRx for react state management, etc.

How many people from the vendor's team worked with you, and what were their positions?

10 including front- and backend developers, technical architect, UX developers, QA testing (manual) and test engineer (integration testing), project manager/scrum lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, it has been a great mutual partnership between our companies. The new web client is successful and is serving millions of people every month. It's performant, works great across devices/formats, and has very strong UX polish.

Describe their project management style, including communication tools and timeliness.

We collaborate in Slack on a daily basis and Gitlab for ticket management and version control. We have a weekly standup meeting and another weekly x-functional product sync meeting. They are strong communicators, excellent English and are easy-going and fun to work with.

Plus, Neoito has time and time again demonstrated excellent work ethics and is not afraid to pull up their sleeves and work late nights and weekends when needed.

What did you find most impressive or unique about this company?

Neoito aims to stay at the technical forefront and are very ahead of the curve on new frameworks, technologies, development strategies, tooling, etc. We are constantly impressed by their savviness and expertise. They demonstrate excellent work ethics and trustworthiness, along with strong communication skills.

Are there any areas for improvement or something they could have done differently?

It took a longer time than ideal to agree on code standards (formatting, variable naming, folder structure, etc.). It also took time to establish git versioning and GitLab processes that all team members adhere to. However, they are receptive to feedback and at this point, everything is running very smoothly and at exceptional development standards.

BACKGROUND

Please describe your company and your position there.

I worked for a predictive analytics company as the CTO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neoito?

We needed assistance building tools similar to Tableau, but something that was easy to use and more tailored to meet the needs of our clients, so we hired Neoito to architect and build a web platform to meet or needs.

What were your goals for this project?

Something that was functional, beautiful, accurate, and very user friendly.

SOLUTION

How did you select this vendor?

We spent several months vetting multiple vendors and finally came across Neoito. They checked all of our boxes and then some!

Describe the project and the services they provided in detail.

They designed, created the architecture, and developed a visual tool similar to Tableau but much faster and far less complicated. They did both the front and back end work as well as all of the designs. They took all of our clients data, ran all necessary calculations on it and created a visual representation of that data in an interactive web platform.

What was the team composition?

The team included about 12 individuals. Project managers, developers, and designers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their role was critical in creating the tool out clients needed. They helped us develop a product we could sell and market.

How was project management arranged and how effective was it?

There was a dedicated project manager in the team that I worked directly with to discuss progress of the project, issues, successes, and overall direction.

What did you find most impressive about this company?

They were very thorough and careful about making sure all areas of the project were handled completely and precisely.

Are there any areas for improvement?

No, I would use these guys over and over!

BACKGROUND

Please describe your company and your position there.

I am the Co-founder and CRO of Evolv Leadership Technologies. We take a unique approach to hiring and leadership that is focused on the core strengths, workplace motivators and weaknesses of employees/candidates. My focus is on revenue generation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neoito?

We had an initial MVP built from a firm here domestically in the United States. Unfortunately, our initial web app was built in a programming language that very few programmers understand. So, when we went to make upgrades/changes through a different firm, we were going to be charged a large amount of money. We literally were at a roadblock with an inadequate product and very little opportunity to move forward.

What were your goals for this project?

The goal for our project with Neoito was to have a go-to-market MVP ready and available for launch.

SOLUTION

How did you select this vendor?

We met with several different vendors and then we were introduced to Neoito by a mutual connection. We had not worked with overseas developers, so we were a bit skeptical at first, but after meeting with the Neoito team we felt 100% comfortable with moving forward and selecting them as our vendor.

Describe the project and the services they provided in detail.

They designed, developed, and configured our web app from basically idea to completed MVP. Our software focuses on a unique approach to strengths-based hiring and leadership in the workplace, and they captured everything we needed to go-to-market. They took us from simple, inadequate product that was built in a bad language and completely rebuilt our platform.

What was the team composition?

The team was comprised of several developers and a product manager that we could contact at anytime. We had contact with individual members of the team at times, but most of the communication was with all the members of the team that was working on our development which made it incredibly collaborative and efficient.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This one is tough to describe in text. They literally saved our business. It sounds dramatic, but being a bootstrapped tech company with a faulty product that we dumped a lot of money into almost killed our business. Neoito was flexible, trustworthy, and willing to help us navigate the development process.

How was project management arranged and how effective was it?

Project management was fantastic, especially compared to the experience we had when working with a domestic firm. Issues and delays were clearly communicated, changes/suggestions were always communicated and discussed respectfully, and they were constantly available whenever we needed to discuss something. They worked on our time, not theirs, which made it even more efficient and valuable for us.

What did you find most impressive about this company?

For me it is the integrity they have as people. From their CEO down to the development team, they all work with great integrity which is what has been most important and impressive for us. They are willing to tell us how it is, what needs to be done, and what the best way forward is, but it is always with our best interest in mind, not their own.

Are there any areas for improvement?

I do not have any suggestions for improvement at this time. Our experience has been top-notch.