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BACKGROUND

Introduce your business and what you do there.

I’m an engineer for an automotive engineering company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codebay?

We were looking to improve the timeframe and quality of processing requests.

SOLUTION

What was the scope of their involvement?

They handled the design and development of an internal software system. They built it so it could help improve how web requests are processed and reduce the processing time.

What is the team composition?

I interacted with five people from their team. 

How did you come to work with Codebay?

Our procurement team usually considers three companies and chooses the one they believe most capable to deliver quality products for us at the best cost, which was Codebay in this case. 

What is the status of this engagement?

We worked together from February – September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

All of our expectations were met for quality and timelines. Their work was rather good.

How did Codebay perform from a project management standpoint?

Communication between our teams was clear; we had no issues. They were always available and met the deadlines we set.

What did you find most impressive about them?

They asked solid questions to get a full picture of our requirements. They did a good job overall. 

Are there any areas they could improve?

No, there’s nothing to improve. 

Do you have any advice for potential customers?

Share key information and details with them. It’s important to keep open communication throughout the project.

BACKGROUND

Please describe your company and your position there.

I'm the CMO, my main duty is to create and building relationships with distributors and increase the business network.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codebay, and what were your goals?

We decided to hire Codebay because we needed a team for the creation of a cloud platform for our products management. We wanted to have professional, talented and skilled people who could collaborate with us in the most efficient way.

SOLUTION

How did you select Codebay and what were the deciding factors?

We chose Codebay because of their great development proposal and their ability to attend our needs and requirements with high added value.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were deliverables every two weeks as an agile development methodology called SCRUM was used. Each booklet presented the advances developed and worked over the two weeks of work.

Each team member made a delivery of advances through constant communication. The technologies generally used were PHP and JavaScript.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 3 people from the development team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As I mentioned before, the deliverables were a fundamental tool for us to get to know more about the development of the project. The results of the project were very efficient since we had the opportunity to attend any type of incidence.

We had never worked with an agile development methodology, which we found excellent because it helped us to avoid delays.

Describe their project management style, including communication tools and timelines.

One of the most important communication tools were our daily and the every two week deliverables. In those meetings the team presented their advanced and the key deliverables of the project development.

The dailys helped us to get in touch very often and that was a great advantage because we had the chance to be involved in the process.

What did you find most impressive or unique about this company?

Their ability to communicate with us. Our project was fluently developed because of their great communication skills. Their methodology helped us build an effective channel where we could attend our doubts and receive the scope of the project.

Are there any areas for improvement or something they could have done differently?

I think they have had an excellent performance with us. Mountcrete is completely satisfied with Codebay and we hope we can develop more projects together. Their responsability and experience are the most important factors that we take into account when we hire a team. Codebay has both of them.

BACKGROUND

Please describe your company and your position there.

I'm the Project Manager of Manzanilla Sofia, a subdivision of Laboratorio Sofía, my role is to manage all projects from Manzanilla Sofia, especially the research area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codebay, and what were your goals?

When Manzanilla Sofia was created, our IT team was fully stressed because we were looking for a way to put all our internal services to the cloud and add an internal hosting provider to manage all our websites including Laboratorio Sophia projects.

SOLUTION

How did you select Codebay and what were the deciding factors?

They are a kind of rockstars in Cámara de Comercio, a networking group where almost all businessman from Guadalajara offers their services, so we talked with them, and we noticed they know what they speak, they presented us a working plan to solve our big problem with migrating our internal web applications to the cloud, and we ended working with Codebay since we wanted a serious and secure company to satisfy our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They created an architecture to put all our services to the cloud, in this case, AWS. After that, we needed a way to handle all our projects, so they developed an administrative web application that reports us when a website or web application breaks and even automatically run up stopped processes, this was important since we used to stop activities when one service suddenly stops work properly, they were a key piece to save us a lot of money and have good control for our company.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 people, a senior lead and programmer, a senior devop and a senior designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We can work with no stopping activities!!! that is amazing!!! And if was not enough, they trained our IT team, in case if something gets bad.

Describe their project management style, including communication tools and timelines.

The leader was always in touch with me, every two weeks he was sending measured progress of their work and time estimations according to new requirements. The communications were video calls with zoom, phone calls, and text messaging through popular applications like whatsapp. And all the management of the web application was in Jira.

What did you find most impressive or unique about this company?

They are good even when they fail, The team didn't make excuses and they always gave us solutions and we were always aware of the health of the project.

Are there any areas for improvement or something they could have done differently?

I don't think so, they were always communicative and we didn't have any surprises.

BACKGROUND

Please describe your company and your position there.

I'm CEO of an online advertising agency. Mostly SEM. We serve SMEs in Mexico.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codebay, and what were your goals?

Being an online advertising agency focused on mexican SMEs and entrepreneurs, many of our customers need a website, an online store or related solutions. Having a customer without a solution (because we don't code), is codebay has been useful reaching our sales goals. We sell the product online, they code for our customers.

SOLUTION

How did you select Codebay and what were the deciding factors?

I have tried many software developer freelancers in different sites. Some are good, some are terrible, it's a matter of trying with mini projects to test results. They are quite good! You keep whats good.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

PHP CSS Chat Box Etc. I'm really not a software developer, I'm an online marketer. So we, at the agency, make sure our customer receives what he or she needs. We care more about the result than the used technique.

How many people from the vendor's team worked with you, and what were their positions?

2. Sales manager and CEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The result is that we have happy customers because we deliver what we promised thanks CodeBay. I would say a 100%.

Describe their project management style, including communication tools and timelines.

Simple is better. We don't like bureaucracy. If we have a customer looking for a coding solution, we make them fill in a questionary with all information so we send the info to them, set an appointment and they start working. They deliver on time, even before deadline. Communication is not an extra work and that is a plus!

What did you find most impressive or unique about this company?

Well... Having so much in mind at the same time makes my agency get lost into work. Luckily, Codebay realized about this and the offered to develop an extension for my ERP so we can be more productive. Thats what amazed me: They didn't only helpped us as a provider, but they went the extra mile discovering what opportunity areas we had and offered us an internal solution to improve!

Are there any areas for improvement or something they could have done differently?

We are very happy and satisfied with their work. I'm sure they'll find the way to improve because it's a part of any good company.

BACKGROUND

Introduce your business and what you do there.

I am the owner of an Apple computer repair company located in Mexico.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codebay?

We wanted to create a system that can monitor everything, specifically our management, customers, providers, and our administration, to help us grow the company.

SOLUTION

What was the scope of their involvement?

Codebay developed an ERP system and all of the work was done on the website. Under that, they also assisted us with hosting and our principal web page.

What is the team composition?

We worked with eight people from Codebay.

How did you come to work with Codebay?

We posted what we were looking for and then we conducted interviews.

How much have you invested in them?

We spent around $18,000 for the whole project.

What is the status of this engagement?

We worked with Codebay for five years and our engagement ended last January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They helped us set up the administration and the processes for the company. Everything that Codebay created has been working well.

How did Codebay perform from a project management standpoint?

They performed very well. Codebay did a great job. We usually communicated through WhatsApp and phone calls.

What did you find most impressive about them?

We liked that Codebay was very helpful.

Are there any areas they could improve?

We were satisfied with their service. When I suggested something about the hosting program, they fixed it right away.

Do you have any advice for potential customers?

If someone wants to have a better administrative support process through the cloud, I would recommend working with Codebay.

BACKGROUND

Please describe your company and your position there.

Ekar De Gas is a retail enterprise which provides a large variety of houseware and mattresses to the end consumer. Our main value proposal consists in a low price warranty and immediate deliver. As an online sales manager, I asume responsibility over web developing, digital marketing and consumer attention.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codebay, and what were your goals?

We were looking to redesign our website in order to meet our client expectations. Our aim was to implement a Magento ecommerce website, in full integration with SAP Business One, with different options for our clients to pay.

SOLUTION

How did you select Codebay and what were the deciding factors?

We hired Codebay because of their superb reputation as skilled web developers, and also because of the price benefits in the long term relation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, they showed me a full working, beta version, of the site, with few products loaded, so my online sales team could have an idea of how it would look from the clients perspective, and the processes needed to keep the site functional, easy to use, and attractive. Our ecommerce site is developed in Magento, and has integration with our ERM which is SAP Business One

How many people from the vendor's team worked with you, and what were their positions?

Even though my main contact still is with the project manager, we first worked with a web designer who showed us a preview of what the site would look like, then, a digital marketing advisor gave us important ideas for creating content, and then, one senior web developer took care of anything new that needed to be done, and another junior web developer, actually is giving support publishing products and keeping important updates.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are really grateful with Codebay because of their ability to accelerate work and have our site earlier than estimated and really helped our company survive through the Covid-19 pandemic. All of our physic stores where closed, but at least online sales through our new website let us kept 30% of our sales (comparing those months with the same ones last year) our clients were satisfied with their experience and we managed to keep going through rough times!

Describe their project management style, including communication tools and timelines.

With us, the client, Codebay really kept comunication simple using emails. We have a shared file where they continuously keep adding tasks, reporting their progress and the estimated time to get the work done. So I keep trackof what they are doing and assign the priority of tasks according to our business interests.

What did you find most impressive or unique about this company?

Even they have complex knowledge of web developing, they still can explain stuff in plain words, and they are really honest and accurate with their forecasts.

Are there any areas for improvement or something they could have done differently?

They always are, I think in our project, completing all the requirements our bank was asking for to let us use their interface (Multipagos Express by BBVA) really took a long time.

BACKGROUND

Introduce your business and what you do there.

I’m an institutional research secretary at Universidad Panamericana.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codebay?

We needed a research website developed.

SOLUTION

What was the scope of their involvement?

They created a website from scratch. They did all the coding and design. It is only in Spanish. They helped us launch it, as well.

What is the team composition?

I interacted with five people from their team.

How did you come to work with Codebay?

The marketing research team we had worked with recommended them to us.

How much have you invested with them?

We spent around 125,000–130,000 MXN (approximately $6,000 USD). 

What is the status of this engagement?

We worked together from January 2018 – January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They provided good value for the money we spent. They went the extra mile, doing some additional work without charging us for it. When we reached out, they were quick to respond and fix issues. We are looking to work with them again, to create an English translation of the website.

How did Codebay perform from a project management standpoint?

They were available and very responsive.

What did you find most impressive about them?

They’re flexible and experienced. They were a good partner for us, and they proposed a solution that saved us money.

Are there any areas they could improve?

They could improve their project management regarding progress reports, status updates, etc.

Do you have any advice for potential customers?

Carefully design the objectives, ensuring they are clear on both sides.

BACKGROUND

Introduce your business and what you do there.

I’m the IT support manager at Omnilider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codebay?

We tasked Codebay with our e-commerce development.

SOLUTION

What was the scope of their involvement?

The team helped us develop an app and continue to support us with our e-commerce platform.

What is the team composition?

I work with three people from Codebay.

How did you come to work with Codebay?

They were recommended by friends who had already worked with them. 

What is the status of this engagement?

We started working together in July 2019 and our collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their quality of work is the best. I’m happy with our partnership with Codebay.

How did Codebay perform from a project management standpoint?

The team communicates a lot with us. If I’m stuck on something, Codebay always provides solutions. When they're not sure about how to solve our problem, they diligently research to identify the answer to our difficulties as soon as possible.

What did you find most impressive about them?

Overall, communication is great and it is what I really need with the number of clients that I have. I’ve worked with other agencies before but they didn’t understand my needs, leading them to commit a lot of mistakes.

However, when I partnered with Codebay, I can say that they truly understand our needs. They take time to ask many questions to make sure that they recognize all our requirements. Above all, they deliver quality code and excellent app interface. All of the things they do are made possible by their amazing developers and designer.

Are there any areas they could improve?

For me, there’s nothing that I’d have them do better.

Do you have any advice for potential customers?

They are one of the best software developers and we’re happy with them. They’re a good choice for those who are looking for a competent e-commerce development company.

BACKGROUND

Introduce your business and what you do there.

I am a manager for ITESO, a university in Mexico that focuses on entrepreneurship and business incubation. We work with student entrepreneurs and help them establish their startups.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codebay?

We needed a group of developers to partner with us.

SOLUTION

What was the scope of their involvement?

They’ve assisted us with several projects, like developing e-commerce websites. Currently, they’re providing ongoing support and site maintenance.

What is the team composition?

We interact with two different project managers who oversee a team of roughly 20 developers.

How did you come to work with Codebay?

They visited the university. We met to discuss their services and decided that they were a good partner because of their knowledge and skills. 

How much have you invested with them?

We’ve spent approximately $34,000 - $43,000.

What is the status of this engagement?

We began working together around April 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve operated within the limited budgets of the entrepreneurs we are helping. We’re very comfortable working with them and have been happy with their work. 

How did Codebay perform from a project management standpoint?

They adhere to the Scrum methodology and do bi-weekly sprints. They work with the entrepreneurs to keep them involved throughout the process.

What did you find most impressive about them?

They’re a good team who’s very knowledgeable in development. We appreciate the follow-up they provide, as well. 

Are there any areas they could improve?

Their communication and presentation skills could be improved.

Do you have any advice for potential customers?

They’re more introverted, and sometimes you need to remind them of things.

BACKGROUND

Please describe your company and your position there.

I am the COO of Akibaville. I work directly in the logistic and foreign trade area. I also develop commercial and marketing strategies for the brand's position.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codebay, and what were your goals?

We were looking for the development of an e-commerce platform and a system where we could locate all our products on the website and manage all the orders of our clients. We were also lookinf for some ideas related to the product's online presentation.

We wanted to present ecommendations, suggestions, best selling or offers to our costumers. We hired Codebay's team work to develop our e-commerce site and the systems needed to have a perfect organization wit the logistic area and also to avoid any kind of falls.

SOLUTION

How did you select Codebay and what were the deciding factors?

We searched online for developers and we select Codebays website as one of the most interesting working models. Because as it says on their site, we could be able to select the perfect developers for our project with the support of an experienced company behind them.

We scheduled a Free Consultation Service where we exposed our needs and requirements. They gave some programming recommendations for the development of the project and showed us a developer profile that best matched with our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Codebay's teamwork developed the eCommerce with WordPress as a base; a connection with ShopMaster was implemented, which is a system to manage orders. Codebay not only supports the development of everything but also hosts the platform on its servers.

Likewise, a selected team was assigned to us. Including a programmer and a full-time PM (Project Manager) contracted with them for incident management and control, or new modules that may have to be developed.

The situations that Codebay has helped us to solve are:

• A daily security backup is automated.  
• A system was created to measure traffic and to adapt the resources of the servers to avoid falls.
• An order/logistics control module has been created and a CRM adapted to the system.
• Repair of bugs in general.

How many people from the vendor's team worked with you, and what were their positions?

The project manager was the person who worked constantly with us. And there was a junior developer working on the development of our site.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw truly benefits when we launched our e-commerce. Our sales increased 85% since the website was presented to our prospects and online costumers.

Describe their project management style, including communication tools and timelines.

First of all, we had a kick-off meeting where we could set all the assignments and define the following steps for our project. In addition, we have a daily meeting with the project manager to talk about everyday progress.

They present sprints every two weeks (approx) so it was easier for us to check the advance of our project and all the milestones. Once a month the commercial coordinator talk to us to ask about our experience with Codebay and if we are completely satisfied with the team that has been assigned to us. It gives us the chance to have effective communication with them.

What did you find most impressive or unique about this company?

They work with a very efficient methodology. It helps us to have an understanding of communication with all the members of the programming area. It is easier for us to work with people who support us.

Are there any areas for improvement?

We don't detect any areas of improvement. We are very happy with their work model.