Branding | Advertising | Public Relations

At Neff Associates, our mission is to make your brand more successful.

We are a one-stop shop for all your marketing needs. From website design and development to branding and advertising, to media buying and strategy, to public relations and social media, we can do it all. With our wide-range of services, our recommendations are never biased, just carefully tailored to your needs.

We put our defining attention to detail, commitment to client needs, and creative spark into every project, large or small. Unlike other marketing agencies, virtually all of our cost effective, hard-hitting services are provided in-house.

 
Undisclosed
 
$100 - $149 / hr
 
10 - 49
 Founded
1987
Show all +
Philadelphia, PA
headquarters
  • 15 S. 3rd Street 4th Floor
    Philadelphia, PA 19106
    United States

Portfolio

Key clients: 

 

  • Core States Group
  • East River Bank
  • Zavino Hospitality Group
  • 21st Century Cyber Charter School
  • Entrepreneur Works
  • Philadelphia Distilling
  • Del Frisco's Steakhouse
  • goPuff
  • BELFOR Property Restoration

Reviews

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Web Design for Architecture Planning Firm

"The project has been a tremendous success, and we're very happy with the new website."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2015 - Ongoing
Project summary: 

Neff Associates completed a website upgrade with a new design and marketing angle. They also provided limited SEO services, and are now working on a second website for a sister company.

The Reviewer
 
201-500 Employees
 
Philadelphia Metro Area
COO, Architecture Planning Firm
 
Verified
The Review
Feedback summary: 

The new design has been adapted to internal marketing and signatures. Neff Associates excelled at navigating multiple views and delivered a design that accurately conveys a broad range of engineering disciplines. The team was talented, professional, open to feedback, and responsive to demands.

BACKGROUND

Please describe your organization.

We are an engineering company with locations throughout the United States. We work in many different markets, building structures that range from gas stations to high-end restaurants.

What is your position?

I am the chief operating officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Neff Associates?

We needed a website upgrade. We hadn't worked on our site in years while, at the same time, our business had grown. We wanted to do something more than just a touch-up. Our aim was to have a new design and marketing angle for our company's image and direction. Our company offers a broad range of disciplines in-house. We needed a way to present that and to market to the different areas in which we work better. We didn't want to discourage a high-end restaurant from hiring us because of our gas station work and vice versa.

SOLUTION

Please describe the scope of your work with Neff Associates.

They developed our website and worked on our SEO [search engine optimization]. We don't generate many leads from our website, so there was no real need for online marketing. Our page is important for people who already know about us.

How did you come to work with Neff Associates?

I knew the owner [Daniel Neff] personally. The way in which we wanted to present very different architectural examples within the same space was an important issue for us, so we did consider two other companies and talked with them about our project. Ultimately, Neff Associates had the edge.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of the project has been around $15,000.

What is the status of this engagement?

We started working together at the beginning of 2015. The website has been launched, and we're now working on a second one for a sister company.

RESULTS & FEEDBACK

Could you share any statistics, metrics, or other feedback from this engagement?

Beauty is in the eye of the beholder. It's a difficult thing to achieve, and we have an internal list of stakeholders, each with their own opinions. Neff Associates excelled in navigating differing views and coming up with a design that solved many problems. We've taken the design of the website and adapted it to our internal marketing, signatures, and everything else. The project has been a tremendous success, and we're very happy with the new website.

What distinguishes Neff Associates from other providers?

Their team was very professional and easy to work with and talented. Whenever we met with them, either in person or on the phone, every member was present, including the actual coders. I thought this was very helpful because there wasn't much information lost in translation. Everyone heard feedback directly from us, the client.

I don't know if we were the easiest client to work with, so perhaps Neff Associates wouldn't give us the same type of positive review. We were very needy and demanding regarding what we considered a unique issue. They handled the job very well.

Is there anything Neff Associates could have improved or done differently?

Cost is always an issue. Short of this, there isn't anything.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Community Non-Profit Organization

"The website is a beautiful brochure for our company."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

Neff Associates completed a website redesign that included a photo shoot and a large amount of content. They are also working on a rebranding effort.

The Reviewer
 
1-10 Employees
 
Philadelphia Metro Area
Rebecca Gerber
Communications Manager, Entrepreneur Works
 
Verified
The Review
Feedback summary: 

The new website is an attractive, accurate representation. Neff Associates is responsive and open in discussing the details and timeframe required to complete tasks. They are engaged with a vested interest in success and deliver results on par with their standards, despite working at a lowered rate.

BACKGROUND

Please describe your organization.

We are a non-profit organization serving the greater Philadelphia region. We operate as a small business development agency, specifically aimed at micro-enterprises with fewer than five employees. We offer small business training through classes, workshops, and one-on-one guidance. We are also certified as a community development financial institution. We offer loans ranging from $500 to $50,000, mostly for underserved entrepreneurs who have been turned down by banks, either because of credit issues or the loan size.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Neff Associates?

We were looking to undergo a website redesign and rebranding of our company.

SOLUTION

Please describe the scope of their involvement in greater detail.

We hired Neff Associates both for the rebranding project and also for developing our website. Their work also included a photo shoot for the website, which was a new experience for us.

How did you come to work with Neff Associates?

One of our clients connected us to them. Their work was great and they were willing to work within our budget, which was a concern for us as a small non-profit. Neff Associates liked our project and also wanted the experience of working with an organization like ours.

We did put out a request for proposal, getting five or six bids for it. Most of them came way outside of our budget.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of the project was between $15,000-20,000. This included their rebranding work.

What is the status of this engagement?

We started working with them in the fall of 2014. The website should be live within a month.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The collaboration with Neff Associates has been excellent. The rebranding is a harder and much longer process on which we'll continue to work.

The website is a beautiful brochure for our company. We've received a great value, both in terms of price and quality of work.

How did Neff Associates perform from a project management standpoint?

Their creative director and lead designer have been excellent in working with us for every step of the way. They've been very responsive and open to discussing how long certain things would take, explaining to us what they would entail.

We have a content-heavy website, which involved more attention than usual on their part.

What distinguishes Neff Associates from other providers?

They were willing to work with us for much less than what their normal pricing would be. The process overall has been excellent. They've been invested in the project, especially considering what they are being paid for it. The quality of work has been on par with their standards.

Is there anything Neff Associates could have improved or done differently?

Our website acts as a resource for our clients and is very content-heavy as a result. Initially, we didn't have a clear idea of how long the website development would take, which lead to pushing back our schedule to an extent. This is more a fault of ours.

When starting out the rebranding process, we worked with people that have since left the agency. This led to a lack of responsiveness at the time. We discussed this with their leadership, and they assured us that it would not affect the website project, which has proven true.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Design & SMM for Restaurant Group

“Their core values coincide with ours and I love working with them because of this.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

Neff Associates built a customized, professional website. The team completed the launch and is now working on a web page for a new brand and initial consultation for social media and branding services.

The Reviewer
 
1-10 Employees
 
Philadelphia Metro Area
Jason Brooke
Director of Operations, Zavino Hospitality Group
 
Verified
The Review
Feedback summary: 

Neff Associates delivered a simple, clean, visually appealing design. The team conducts regular meetings, completes quick turnaround times, and provides exceptional customer support. They are creative, offer honest feedback, and do not hesitate to propose a range of options to fulfill a request.

BACKGROUND

Please describe your organization.

We're part of the Zavino Hospitality Group. We have two locations in Philadelphia. We are a group of restaurants.

What is your position?

I'm the director of operations and a partner in the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Neff Associates?

The original company website was built by me using a template. As we started to expand, it became more important to have a professional look.

SOLUTION

Please describe the scope of their involvement in greater detail.

Neff Associates took our vision for a website and built it.

How did you come to work with Neff Associates?

We found them through the owner of our company. He had worked with Neff Associates in the past. We liked their work and decided to hire them.

Could you provide a sense of the size of this initiative in financial terms?

I do not have specific information. We contract their services on a retainer.

What is the status of this engagement?

We started working with them a year ago. The website has been launched, and Neff Associates is currently working on the page for our newest brand.

We're discussing social media and branding services for the company. These are important elements, especially in the hospitality industry.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Neff Associates developed a simple, clean-looking website for us that I couldn't be happier about.

How did Neff Associates perform from a project management standpoint?

Their core values coincide with ours and I love working with them because of this.

We have personal meetings every two weeks with their team. I couldn’t speak any higher of them, from their support, to every other aspect of their work. They've been amazing in terms of turnaround times as well.

What distinguishes Neff Associates from other providers?

They're creative and generally nice people. I enjoy engaging with them and getting their feedback. They're not scared to confront our ideas, giving us alternatives to what we request. Options are always good.

Is there anything Neff Associates could have improved or done differently?

I have nothing bad to say about them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer